2017 Heart of Quality Award

Mar 13, 2017 -

Mayflower Transit recently presented its annual Heart of Quality award, which was created to recognize move coordinators throughout the van line who provide customers with exceptional service.

The recognition acknowledges excellent individual performance as measured by Mayflower’s customers on a post-move survey. Winners and honorable mention recipients were chosen within agency size categories in the Mayflower system for their performance during 2016. The honorees were chosen from the move coordinators at more than 300 domestic Mayflower agencies. Awards were presented at Mayflower’s recent sales and operations conference in St. Louis. 

Kristine Cauble, Plymouth Rock Moving & Storage, Inc., Pocasset, Massachusetts;
Lori Habermann, Armbruster Moving & Storage, Inc., Cleveland, Ohio; 
Deborah Hiltner, Kloke Group, Richmond, Virginia;
Sina McMahan, Dircks Moving & Logistics, Phoenix, Arizona;
Terri Neiter, Total Relocation Services, Inc., Green Bay, Wisconsin; 
Lisa Pokorsky, Union Transfer & Storage, Inc., Madison, Wisconsin;
Lorna Watkins, Stevenson Transfer, Inc., Ottawa, Illinois; 
Kenneth Whitt, Whitt Transfer and Storage, Co., Inc., Pueblo, Colorado.

Honorable Mentions:
Nicholas Adkins, Sullivan Moving & Storage Co., Phoenix, Arizona;
Craig Braseth, Mountain West Moving & Storage, La Grande, Oregon;
Marissa Cronk, Premier Relocations, LLC, Detroit, Michigan;
Donna Erickson, Kloke Group, Richmond, Virginia;
Camille Lantzy, Vista Moving & Storage, LLC, Yuma, Arizona;
Geraldine Mara, John C. Murphy Moving & Storage, Brewster, New York;
Paula Miller, Dodge Moving & Storage Co., Inc., O’Fallon, Illinois;
Lisa Olson, Armbruster Moving & Storage, Inc., Cleveland, Ohio.  

An integral part of the moving process, it is the move coordinator’s role to serve as a single point of contact for the customer and all service providers throughout the entire move, so that the relocation experience is successful from the preparation through the final delivery stages.


About Mayflower

Mayflower is America’s most recognized and trusted moving company. Mayflower offers a full range of moving services from full-service to do-it-yourself moving and storage. With headquarters in suburban St. Louis, Mayflower maintains a network of 300 affiliated agencies. For more information about Mayflower Transit and its services, visit: Mayflower.com.


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