Trusted Buffalo-Niagara Falls, NY Movers

Smooth process overall, both moving teams professional and friendly, no complaints whatsoever

Moving from NY to Florida was a huge endeavor. Our overall moving experience was excellent. Our Move Consultant, Mike Sparks was personable, knowledgeable and accommodating. He worked with us as we worked to align or move date with the closing of our NY home. Nicole Delia, our Move Coordinator checked in with us throughout the process to ensure we had everything we needed. And finally, Jon, our driver organized the two teams (one for loading in NY and the other for unloading in Florida) to efficiently wrap and pack...and unwrap and unpack. We could not have been more pleased with the people we were fortunate to have throughout our move.

The team was very professional and accommodating.

Initial packing: It went great! Very smooth. The team was great. So friendly, professional, and funny. It was very refreshing to see people in a job that can be very frustrating and exhausting still have a good time and enjoy what they do. When they were done and we were doing paper work, everything was explained very clearly for the inventory process. Delivery: it took a little longer than I would have hoped, my car got shipped to me within a week, the rest of my stuff took two weeks. But that being said, It’s really nice to not be living out of a suitcase anymore haha. To my knowledge we only had one casualty of a single dollar store lamp shade. I want to thank you so much. It was so worth it to have a team of professionals handing this. When I first moved across country I did everything myself, drove and towed my car... took 5 days and cost $3000+ So to have someone else do it and save me the time and stress and only cost $5600 total... SOOOOOO worth it.

Everything went as expected. The packing & unpacking crews were very friendly.

Movers friendly and helpful.

Mark (driver and lead coordinator) was excellent.

I have to say that everyone involved made my Mayflower move experience as painless as possible. My moving consultant, his assistant, the driver and the carriers all were extremely pleasant, accommodating and the move happened even quicker than was projected. My furniture was put on the truck during a 3-hour period on April 3rd, and it was unloaded in my new apartment 1,000 miles away on April 6th. The experience was the best move I've had.

Experience was very good. No problems. Truck driver is wonderful, he can move me anytime!, they are careful with my things pleasant to work with. If I move again Mayflower will move me.

No review comments provided for this rating.

I’m very happy about the whole moving service

This was the first time in over a decade where everything was moved and counted successfully without missing a single item. My faith in moving companies was restored - at least for Mayflower moving. I plan to use them next time. Highly recommended and nice staff.

Roman was very careful packing and unpacking all the furniture. He was very kind and nice. He communicated appropriately in regards with the pick up and delivery date.

All I all it was a seamless move. No major problems, everyone was very attentive and helpful. They always kept us informed of the progress.

Great experience, a lot faster than expected

Both my moves were conducted in horrible weather conditions and the crews on both ends were professional, never complained and were as careful as they could be.

Very professional

This was a great experience everything perfect

It went pretty smoothly. Everything was delivered and no damage other than a few dings in my couch and dresser.

I did quite a bit of research on Mayflower from the BBB to the DOT and compared them to other movers and brokers. While they are not the most inexpensive, it is true in life that you get what you pay for. When it is listed as "white glove service" that is exactly what you get from an onsite visit to continuous communication with the office and route coordinator.

My experience was most pleasant. The staff were friendly, courteous and helpful.

Every aspect of service was professional and timely. Communication was excellent as was the packing, loading, and unloading. Mike, Nicole, & our driver Paul were all great to work with and made the move as smooth as possible.

Everyone along the line were informative , professional and very helpful

It was a great experience.

The men who loaded were excellent. The repacking of our belongings is where things weren't great. Piling things on top of cardboard boxes wasnt a great idea. Two of our plastic totes were even broken.

Very professional from stsrt to finish.

great customer communication