6350 Sky Creek Drive Ste 600
Mon: 8:00 am - 5:00 pm See reviews >
Olsen & Fielding Moving Services
6350 Sky Creek Drive Ste 600
Sacramento, CA 95828-1057
Mon: 8:00 am - 5:00 pm
Tue: 8:00 am - 5:00 pm
Wed: 8:00 am - 5:00 pm
Thu: 8:00 am - 5:00 pm
Fri: 8:00 am - 5:00 pm
Reviews for Olsen & Fielding Moving Services
4.4/5.0 Average Rating
September 13, 2018
The best part of the move was your Sales Rep, Shawn Gilbert. When trouble appeared, Shawn was there to fix the problem. I was disappointed with the fact that my items were delivered late. Also, the workers with Buehler (Denver movers) were awful. They were arrogant and rude and I believe they were probably the one's who broke my bookcase and tore the underskirt on my chair. The Buehler management team did not tell the workers that the blankets were owned by me. So, unnecessary tension and angry developed. I would not recommend Mayflower to use them here in Denver. The guys smoked and took a break unloading without telling me that they were going to go on break. Awful awful awful!!! Now, Jackie at Olsen Fielding in Sacramento was just okay. While she checked in with me, her follow-up with the driver was not good. The best part of the move was Shawn. Such a professional. The other best part was that all my items arrived.
May 21, 2018
Team was very organized in packing and loading. Everyone was very careful and courteous.
May 14, 2018
Overall the move went well. Communication was great, and things were delivered on time. Only issue we had were a few broken totes and a couple of slightly smashed boxes.
Michael & Kelly
May 2, 2018
movers were very professional, showed up on time, delivered our furniture to storage in Missouri when stated. would like to use them again for my next move.
April 26, 2018
Mayflower exceeded all of our expectations. Great communication skills from the whole team. The entire staff were always ready and willing to address any concerns and accommodate us in every way. Made our cross country move feel easy.
April 23, 2018
We were very pleased with the overall experience and each person that helped throughout the move.
April 9, 2018
Everyone at Olsen and Fielding was great, very professional, courteous and helpful from start to finish. Our driver Thomas was exceptional and eager to please.
March 26, 2018
I was pleased first by the pricing compared with other companies as well as the good customer service. We received our things on the day estimated. The truck driver and crew we're very cordial with good communication. Could be more careful with mixing up other loads, we got another person's box. Only one item was was damaged, table was scratched. Not bad! The fullfinsurance cost was way too much, so we opted out. Would most likely use them again.
March 19, 2018
Things broken, expensive plates packed in stacks with no paper or anything between, valuable decor broken, mattress adjustable feature broken and yanked out of the wall. Wouldn’t work at destination
March 12, 2018
Overall experience was very good. The movw was handled professionally and expeditiously.
Kermit & Kim
March 8, 2018
The entire experience was GREAT. Everyone I was in contact with was very helpful, courteous and made sure I was taken care of. Kim
February 13, 2018
Excellent loaders and unloaders. Att'n to detail,procedures,suggestions,and professionalism were always present. All personnel were extremely curteous, polite and respectfull. All personnel were very hard workers,there was no goof off time and no waisted steps. Everyone was prompt and on time.
February 4, 2018
It went smoothly and made it much easier on us to have Mayflower truck our junk up to our new home a couple states away.
January 23, 2018
Loved the guys that loaded and unloaded the truck. Fun guys and very careful with our stuff. Nothing damaged
November 30, 2017
My driver/mover, Lenny, was absolutely wonderful. He stayed in contact with me throughout the journey and between him and the helpers, they did a great job. If I ever move again, I'd love to have Lenny as my driver/mover.
November 22, 2017
everyone was very informative and helpful from beginning to end
October 17, 2017
Our driver and helper were excellent. They made the move easier then ever expected. Perfect!!!
October 14, 2017
very much satisfied with the entire move experience. The packers and the movers were very courteous and professional.
October 13, 2017
It was a good move with some small things and couch damaged.
September 21, 2017
Mayflower was great but the people they send to ur house to box up ur stuff used old boxes an didn't pack properly I have a broken hutch shelf that was glass and over half of my China dishes broke .... not replaceable very upset about that they were handed down to me from my grandmother
September 18, 2017
Our salesperson Shawn Gilbert was awesome..He was polite, quick and very experienced. Our truck driver Greg Peck was also amazing. We have zero complaints from our initial meeting/quote up to delivering our stuff to our storage unit. We would highly recomend Mayflower and use them again if needed. Thank you so much!!
September 7, 2017
The move experience went well, the mover, Michael Graham worked hard and overall did a good job. The only comment that I have that is not positive is that I asked for two wardrobes and there was only one of adequate height. This left my clothes in a wrinkled ball.
August 28, 2017
Great people on loading and delivery ends. Answered our questions and anticipated our needs.
August 20, 2017
Great customer service. From start to finish
July 27, 2017
Overall experience was good. Would have been excellent if not for the performance of one employee on the Sacramento end named Michael.
July 26, 2017
The overall experience was OK. The truck arrived on the right day, just late in the afternoon. The truck arrived two days late, but we were not depending on the driver to be on time.
July 18, 2017
the most stress free move i've ever done. David Russell and his crew were the best...very professional.
June 1, 2017
The staff at Mayflower (and associates) always kept us informed of every step of the process. We always knew what was going to happen next.
Clayton & Mylen
May 30, 2017
The entire team I dealt with was great and the movers who packed, loaded and unloaded the truck did an awesome job. They were fast, efficient and polite.
May 22, 2017
Overall with a few exceptions, I am very happy with the move experience.
May 17, 2017
Hector, the crew supervisor, was great, loading & unloading our furniture, etc. The loading crew was less than great, as they just threw whatever stuff they put their hands on in any box available. Unloading crew in Arizona was much better.
May 1, 2017
The mover was a great guy, was easy to deal with. He was about 2 hours later than he said he would be on moving day. He was on time and everything went well on move in day. During the move I had 3 big items that were damaged. My bar, which I told him to be very careful with was scratched up, and then he dropped one of my dressers on its corner, breaking the corner off it, and another one of my dressers wasn't very sturdy after the move so it looked like something happened with it. Okay experience overall, but seemed like the movers were not experienced at all. Made very simple mistakes.
April 26, 2017
Overall the move was only moderately painful, but the unloading was very painful. My wife had to check off items as they came off the truck, the driver had only his girlfriend to help unload, and several items were dropped during the off-loading, including an air compressor that came off the ramp and fell to the pavement. Not all items were off-loaded, but instead went to Seattle, then were delivered to us in Oregon four days later.
April 20, 2017
The sale and load process were good. The communication on the the arrival date was less than optimal (good from coordinator but not from driver). The delivery was a cluster f$#@. I offered video of the road in and recommend that they scout it ahead of time but they refused and as a result they ended up have to put together a shuttle delivery at the last minute. Lots of stuff was damaged during that process (when they opened one load it looked like the truck had rolled). The first load arrived at 1:00 on the last delivery day and they were in a hurry due to their delays. We have quite a bit of damage and about 35% of the items/boxes were delivered to the wrong location in the house.
April 12, 2017
very happy with move very small amount of damages
April 7, 2017
Reviews on Yelp were quite mixed. Some were quite good; others said avoid this company at all cost, so I was nervous. But I couldn't have asked for better service from Shawn Gilbert, who inventoried my belongings and put me at ease, or from Hector Cardosa, who loaded, drove, and unloaded the truck with his crews. Very professional, very friendly, very careful! Nothing lost, broken, or damaged. Quite happily, delivery was on the first day of the promised spread, and that was icing on the cake!
Lauren & Daniel
February 21, 2017
Our van operator David Earthly was very professional and our moving coordinator Zahra was easily reachable. Overall I felt like there was good communication and prompt delivery of our belongings. Very satisfied overall. My one complaint was that the guys packing were not always able to follow my instructions regarding which of our belongings go to storage and which go to our apartment. I labeled nearly everything in our house and yet there are several things that should have been in our apartment that are now buried in our storage space and therefore inaccessible.
February 20, 2017
Mayflower was fantastic. I called in an almost panic because my realtor told me the house i was selling was going to close within a week, and i needed to get my things out. Sean took my call, and got everything set up. The guys that loaded everything were amazing- professional, kind and efficient. From beginning to end, my entire experience with Mayflower was outstanding.
February 10, 2017
Great packing / driving staff. Consistent corporate follow-up on progress and checking in for any issues.
February 9, 2017
I have never had such a smooth moving experience as this one. The team loading my Mom's house was pleasant and professional.I had the same experience on the moving in side to her assisted living unit.They offered sound advice on furniture placement iin the tight crampped studio unit.
David & Lona
January 27, 2017
We were impressed with the caliber of people from the Sacramento office and their efficiency.We were not impressed with the customer relations people assigned to us in the home office. Few contacts were made by them and concerning delivery dates and times they were totally inaccurate. We saw no purpose in speaking with people on the phone in St. Louis when the real customer relations were dealt with by the Sacramento office.