Trusted Hayward, CA Movers
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Hayward Movers in Your Neighborhood
Established in 1994, EXCEL Moving Services is a full-service transportation company providing moving and storage solutions to San Fransisco, San Jose and the greater Bay Area. We specialize in Office, Industrial, Residential and National Account moving.
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28 Customer reviews for Chipman Relocation & Logistics - Agent for Mayflower
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It was extremely well coordinated. The communication was outstanding. Everyone involved was exceptional, from Jennifer who coordinated it, to the driver, to both crews who loaded and unloaded. Could not have been better.
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The initial move went great. Loved how speedy everything was and even the delivery time. The movers on the delivery, I had some mixed feelings about. I was informed by the movers that I should avoid extra large boxes since it’s inefficient and too heavy to carry. Which was new information to me that I didn’t mind hearing about. However, there was an older gentleman who kept complaining and even insisted I tried holding one to see for myself. Then he told me he’d leave the two extra large boxes on the
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Not easy moving after 20 years in the same house. The estimator came by 3 times so he could give us a competent quote on the prep we had done. The cost seemed a little high but after seeing the work it took to box up and pack our house, shed and backyard it was totally worth it. The crew was excellent and actually quite entertaining. Not great but our electricity was out all day due to an emergency in the neighborhood but we got it done. I would highly recommend this company and the crew that did our
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The pack out movers were fantastic, taking great care and time to complete an accurate inventory list along with being very careful with my personal belongings. Additionally the office staff that assisted in coordinating the entire move was terrific. Jamie was great and gave me constant updates and feedback on my move and once it arrived she notified me right away. The entire staff made my move effortless, I will definetly recommend Mayflower to my friends.
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Jamie from Chipman Relocation made everything easy and stress free for our relocation. Communication was timely and accurate and everything written in the inventory Survey, Bill of Lading, One Page Estimate were accurate and quotes never changed before and after move was completed. The gentleman names Scott McElfresh was very honest and sincere during the inventory survey. Jamie Baleno was equally efficient, knowledgeable and very helpful throughout our move.
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Smooth move from start to finish. And everone worked hard.
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I have moved 8 times, and this move with the guidance of Sébastien, the driver, was the best experience one could have in moving from California to Maine.
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Jennifer was extremely helpful every step of the way. She helped me resolve the problem fast with compassion. I really appreciated her professionalism and personableness. She was great and made my experience so much better with all the hickups I was having.
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Move went smoothly, movers did a great job loading and unloading at new house. My coordinator Jennifer Johnson was great making sure to follow progress and check in with me even after items delivered to new home
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overall experience was excellent
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Arthur is incredible. So lucky with who helped us
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Both teams (the packing and delivery sides) were amazing with handling my items. They communicated when they were close to my location, were efficient with loading/unloading my items, and were more than happy to answer any questions that I had about the process and what was needed.
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The experience from day 1 with speaking to Scott McElfresh was an absolute joy and really helped relieve any kind of stress. Then speaking with Jamie Baleno made every step of the move incredibly easy and she really helped me stay calm and was always easy to contact. I will definitely be using Mayflower again for future moves!
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Great experience with Donny - the driver and everyone else! Everyone was very efficient and professional
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My cross country move was very smooth and I had no issues whatsoever, despite me having very little lead time before the move would happen. My coordinator Jamie Baleno was both extremely professional and very friendly and was on contact before, during, and after both the day of household good pick up and drop off. She also gave updates along the way, as there were a few weeks in between those days while my goods were being shipped. The movers themselves on both days were professional and quick, none of my i
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While we did not have a lot of direct contact with Mayflower, I have nothing but good things to say about the timing (they arrived early!), packing security, cleanliness, and professionalism at all levels. An extra shout out to Jennifer Johnson at Chipman Relocation who was our main point of contact. She was fantastic!
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The whole experience and everyone I dealt with was smooth, professional, prompt, and transparent. Every step of the way, I was communicated with proactively and kept informed.
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1) Move coordinator: Jamie Baleno is extremely responsive and explains things well. She is great. 2) Move out of San Francisco felt chaotic and unmanaged. Example 1: I asked Mayflower to pack the kitchen. As the move was winding up we found a whole shelf of glassware and mugs which was not packed. That box, packed in a rush at the last minute, contained a couple of broken glasses and mugs. Example 2: I need parts, brackets, etc to assemble things here in Beaufort. When I opened the Parts Box it contained
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The consultation and pick up was great. Everyone was on time and met the expectations they set. The delivery was a different story. I want to make it very clear, this had nothing to do with the two people who showed up to deliver my property. My issue is with their dispatcher and how poorly he communicated. I was told they would be arriving between 3-5 and would receive a call when they’re on their way. I never received a call until my coordinator Jennifer followed up to see how it was going after 4. Jenn
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Jennifer was super helpful throughout the move. Everyone we worked with was kind and professional.
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First of all, I knew I was in good hands when I met my coordinator, Jennifer Johnson. Her warmth, enthusiasm, and obvious experience gave me instant confidence that never waned throughout the process. I always felt supported, and free to contact her with my concerns, which were plentiful. I was given expert advice, and a navigation plan that left no stones unturned, and I was very happy with the sub-contracting workers on both ends of my move. In short, I've moved a lot over the years, and this was with
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Our moving team was excellent from start to finish. Jamie provided every detail necessary and was quick to respond to any questions. The movers were on time, and worked carefully & efficiently to load and unload our belongings. Everything arrived in perfect condition. I would definitely use Chipman again!!
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The movers were very thorough in packing, with the exception of one cupboard in our kitchen. And on the unloading they used a very efficient number check off system.
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The broker was very helpful and responsive.
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I loved everyone I dealt with. They were all eager to provide excellent customer service. Scott was super thorough in explaining the process. Jamie was right there with me along the journey and was super responsive and made sure she had back up for me on days she would be out. Bruce didn't mess around. He was all about getting the job done right and on time. He makes things happen. Th men he hired to assist were all very friendly and hard working. A coworker referred Mayflower and Scott specifically. She us
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We only went with Mayflower, mainly because of my past experience with Scott Mcelfresh. He has always been a straight up person and so I went with.
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The only problem I had was with people who packed me the day before my pickup date. I have used Mayflower for many moves. The packers didn't listen to what was to go and what wasn't. I was told the next day would not be the pick up date as they were very busy. There seemed to be a brake down in communication. My scheduled driver and pickup date happened as planned. The move went well after that.
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Overall - fantastic! I read so many horror stories about moving companies. None of that played out in my move. The whole process was coordinated, and my move coordinator Jennifer Johnson reached out repeatedly to make sure she answered any questions and to let me know what the process was - always pleasant and friendly. The driver Artur was respectful, on time, professional. The bill was as promised. Great experience all around.
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