Trusted Dubuque, IA Movers
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Hours
52 Customer reviews for Key City Moving & Storage
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Our crew, particularly Doug who was at both locations were just great. Cooperative, friendly and accommodating
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Packing went smoothly and delivery was unexpected
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Key City Moving (Mayflower) guys were great!
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Overall - move occurred as expected, no damage incurred in the move.
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Our whole move was a positive experience. From Joan in the office to Mike the owner, each person was helpful and courteous. The men who loaded and unloaded us were 5 star men.
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Service was excellent from beginning to end.
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They did an excellent job, collecting small shelf holders that fell out of a cabinet, keeping things organized, always asking where things should go in case it wasn't obvious. A really positive experience during a stressful time.
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Our move was a great experience. The crew was professional and friendly. They worked super hard and everything arrived with no issues. Aweseome experience.
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Very nice. Quick and efficient.
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Mike Stecher and Joan in office were excellent from the first call till final delivery. Couldn't have asked for a better experience '
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Service was professional people were polite, careful with our belongings, on time, and kept us informed every step of the way. Would highly recommend. We moved over 1000 miles and we are very happy we selected Mayflower.
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Moving stinks. But it sure does help when you have motivated individuals like those from Mayflower.
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all was just great thank you !
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Fantastic people,very cooperative
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We needed flexibility as we were going to be traveling for a month from the time of our house sale until we moved into the other house, so Mayflower was able to work around our schedule.
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Move went smoothly. Individuals who did packing were great. Unpacking was a bit hectic as men were anxious to get off as we were fourth delivery and they had been on raod for a long time.
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Mike was very responsive, came to the house as requested. 4 guys showed up on the packing day, nothing was damaged or broken, everything was packed securely. Truck arrived as scheduled. Driver stayed in touch
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Mike, Joan, and the rest of the key city moving / mayflower group were the best moving people I have ever worked with. I have done a few long distance moves recently and these people are the best. they went above and beyond to help me with everything. More companies need to be like them
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Great moving experience Everyone was very helpful
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The movers were very efficient(Fast) in loading and unloading. Everything was delivered in excellent condition.
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The key City Mayflower experience was impressive, awesome teamwork and a genuine consideration for our possessions. The teamwork was a well oiled machine. Each individual worked on their own but was very aware of everyone else's surroundings and knew when to pitch in and help another person. The estimated number of boxes and people were spot on. Nothing was damaged or lost during our move. Each person involved should be congratulated on their overall performance, knowledge and skills.We would highly recommend Mayflower key City movers friends, family or anyone looking for highly skill professionals to move their possessions. Thank you for an outstanding and unbelievable move; along with knowing our possessions will remain confidently with the team.
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Everything from the beginning till the end was excellent
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thorough and efficient
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Overall, worth every penny. They made the moving process thoughtless. They took great care of our belongings and they worked super efficiently on both ends of the move. They stored our stuff overnight which was great. We couldn't have been happier. All the movers were also very friendly.
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Price was higher than expected
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I was very pleased with Mayflower for the first half of the move. They were kind, pleasant and tentative in the process of the estimate, booking, and packing. I was not pleased with the fact that no one ever told us that the move would take over a week. We did not receive our belongings for 15 days. I would have been more understanding but the only numbers we were given were that it would take at least 5-7 days. The contact at the office was also lacking in terms of timeliness when they said they would do something for me. When the truck did arrive to our new home, things were okay but not great. The first bit was very unorganized. I also found that several items had some damage. What upset me the most was the leg of a kitchen chair. Whoever broke it, delibrately used white duct tape to match the chair in hopes that we would not notice. We can no longer use that chair. Overall, I do not have many large complaints with Mayflower. Our contact, Mike was exceptionally great.
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Best move yet.
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We were very happy with the service we received from pickup to delivery.
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KeyCity Moving is top notch. Great customer service and reliability. Outstanding care and professionalism.
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Working with Mike at Key City was a pleasant experience - he made everything as easy as possible. He was courteous and efficient. The crews at both home locations were also very good.
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The movers were prompt. They made considerable effort to meet my needs and answer my questions. In my new home they were careful to put things where I wanted them.
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Mike has moved me 6+times durning the past 20+ years. He and his team have always done outstanding work.
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Martin and his colleague were great. Moved my stuff from Dbq to San Antonio.
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agent was professional; no gimmicks, no surprises.... except driver did not shrink wrap upholstered furniture, only covered with blankets....
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Mike is fantastic and this is the second time we used his company
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Great my stuff arrived earlier than expected and over all it cost less than quoted. They did a great job.
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The staff at Key City Moving was excellent, handled our property carefully and were very professional on the front and backside of the transaction.
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We worked with Mike S. with Mayflower in Dubuque, Iowa. He was extremely patient with our disorganized situation and could not have been more helpful. We would highly recommend using him again.
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Driver and helpers didn't awesome job very satisfied
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Overall was a great move. Staff were friendly and helpful and organized. We suffered a couple of breakages but overall experience was very good.
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Mike Stecker and the entire moving and office staff were very helpful and pleasant to work with. They protected the furniture very well, numbered it and kept careful records for us.The dishes and glassware were wrapped heavily with white paper. We know the family and Mike's dad Buddy moved us in 1961 across the state of Iowa to Illinois very successfully. We were forced due to time constraints to hire another van company to move us about 15 miles and they were 6 hours late showing up, brought 4 men instead of the two we requested, and then charged us double. When we decided to move to Arizona we reserved Mayflower four months early. We were very satisfied also with the delivery in Chandler,AZ. Doug was great to work with and everything went in a timely manner since my daughter had to be at work at noon and she was accepting our load. Thank you very much!
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Great service, the Dubuque team was professional and quick. They took good care of our items.
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very professional
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