416 NW 7th St
Mon: 8:00 am - 5:00 pm See reviews >
Hills Van Service Of Marion County
416 NW 7th St
Ocala, FL 34475-8851
Mon: 8:00 am - 5:00 pm
Tue: 8:00 am - 5:00 pm
Wed: 8:00 am - 5:00 pm
Thu: 8:00 am - 5:00 pm
Fri: 8:00 am - 5:00 pm
Reviews for Hills Van Service Of Marion County
4.4/5.0 Average Rating
December 11, 2018
they were great at what they do
December 5, 2018
The move went very smoothly, though I have not received my refund.
November 15, 2018
Our stuff arrived 3 days after the promised window of time, so we were somewhat inconvenienced.
November 7, 2018
Driver Kevin M. was very good and tried to do all he could to make the as painless as he could
October 30, 2018
Hills Mayflower of Ocala Florida gave us excellent and friendly service throughout our move They went out of their way to accommodate us during trying times in our move They definitely a first class family run business
Jim & Daisy
October 15, 2018
Everyone involved with our move (from the packers & loaders, the driver & his wife & the delivery crew) were friendly, courteous & efficient with their tasks. It was a very professional operation start to finish.
Jim & Peggy
September 20, 2018
The personal was pleasant and very helpful and we enjoyed working with them. Heather, did a great job of packing...all boxes labeled in detail that I had no trouble finding what I needed. The other packers would put a K, for kitchen, with nothing listed. The box could contain kitchen supplies or things from Familyroom. We had what I call "normal breakage but two things that were damaged was the IBM (wheelwriter) typewriter and the Blue and White footbath. The typewriter had to be totaled, but I may be able to glue the footbath back so it can be used with the broken edged turned to the wall. This review has been delayed since I wanted to unpack everything before responding. Again, the personal was TERRIFIC but the packing left a lot to be desired.
September 11, 2018
I already completed a survey.
September 5, 2018
Friendly movers. I was informed the whole time. Had only 1 item (wine glass) break. I would use mayflower again.
August 29, 2018
Overall, experience very good; problems experienced minor, including damage to one of the bookcases, and dented file cabinet. Any other similar problems will possibly come up as we proceed with opening boxes. Will inform you in due course.
August 20, 2018
Excellent experiance using Mayfower. Our driver was a great man he went above what i expeceted. He was on time on both ends of trip. His helpers were very nice and helpful .
December 13, 2017
Labeling of boxes was the only issue we had.
December 13, 2017
It was very smooth and everyone was very kind and professional.
December 9, 2017
Excellent experience from visit of coordinator thru packing and unloading. All personal friendly and cordial with offering as much help as possible. Made a difficult experience must more pleasant knowing that professional movers were helping us vacate our Florida residence
November 25, 2017
The move went very smoothly, nothing was damaged and everything arrived quickly.
November 14, 2017
More detail should be provided as to what movers responsibilities are the day of move i.e. breaking down beds, covering TV's, large breakable pictures, etc.
October 17, 2017
Overall, I was very disappointed in my move. I have used Mayflower for previous moves and have never been as upset as I was this time. The men who packed my things placed a handmade dining table against the back of the truck which, when air released and the truck settled, created a large dent in the end of the table. I was also very disappointed that one of my 2 containers arrived with boxes crushed and contents spilled all over. I have photographs of the interior of the container immediately after it was opened and of the damaged goods.
September 27, 2017
the loading at my home was done carefully and efficiently. The unloading at my storage was done the same. I was very impressed with the men on both ends, very friendly and courteous.
September 19, 2017
Please see my detailed reviews of Hill's Van Service, Ocala, FL on Google, Yelp and Angie's List.
August 24, 2017
Everyone involved acted professionally, efficiently, and courteously. The move went smoothly and as expected.
August 21, 2017
Estimate was way off, movers were unfriendly and had bad attitude, did not pack items well, did not follow directions, management not take any responsibility for issues that arose
August 15, 2017
We were overall very satisfied, especially from how quickly the car arrived, however we were rather upset to find a couple of damaged items and one missing item.
August 13, 2017
Everyone on the Florida end of the move was fabulous--from Kristina in the office, who accommodated all our needs and requests, to the personable movers who arrived on time and worked swiftly and efficiently. The experience on the New Hampshire end, however, left much to be desired. The 1st truck to arrive contained someone else's goods. The driver said ours must be BEHIND those and promised to return right after unloading at the other location. This was at 10am. We called dispatch at 12:30 for an update, but the driver wasn't answering his phone. At 1:30, they still hadn't arrived, but another truck did--with two couches that weren't ours. Turns out those two couches were supposed to go on the 1st truck once our goods were unloaded. Finally, an hour later, the original truck returned. The driver had a few lame excuses for the delay--as well as one for "forgetting" his hand truck, which meant the young man with him (who was kind and hard-working) had to unload everything manually.
August 2, 2017
Mary and Kristina Hill were awesome and assisted me in all ways with my difficult move.
July 31, 2017
It was easier to move from Maine to Florida than from Florida to Maine. We were charged a shuttle fee that was not needed and we had 6 boxes and a dresser than sustained water damage.
July 19, 2017
driver,loaders,unloaders were excellent as were 2 of the 3 packers. move coordinator was outstanding!
July 11, 2017
The service was excellent from beginning to end.
June 29, 2017
Staff always professional and helpful Driver professional and helpful
June 28, 2017
Everyone involved were super helpful, kept me in the loop for my parents' move to PA. Lowered the stress levels all the way around. They worked with me changing dates. Nothing was to much for them.
June 27, 2017
The whole experience from Mary coming to give me an estimate.The pickup an packing crew,Christina's calls to let me know all,an both Mike an Pat,they unloading an unpacking so much easier an fun .We just want to thank you all,for getting our furniture here safe an a lot quicker than we thought ..
June 22, 2017
Straight forward process. Everything was as they said it would be. Very pleased with the service.
June 20, 2017
The move was the best i ever hhad.
May 31, 2017
From the moment I called for information, I felt confidence and professionalism in everyone with whom I spoke. I appreciated the printed information with tips for moving.
May 11, 2017
Everything went very smoothly and we were kept in the loop.
May 3, 2017
Mary Hall. Professional in every aspect. Kristina Hall. Kept me informed every step of the move.
Fredick & Ann
April 28, 2017
Overall move experience was positive. Things were rushed a bit, and for older folks that was a bit upsetting.
April 28, 2017
Everyone was nice and friendly while we were talking to them on the phone and in person. They showed up on time to pack and promised they would be done within 3-4 hours. They took about 11 or 12 hours to pack and leave.
April 24, 2017
The mover's did a great job, only one item got damaged my desk, and they register the damage right away.
April 12, 2017
Move went smoothly. Everything happened right on schedule.
April 10, 2017
Somebody boxes were random items from different rooms. My Kuerig was packed with water still in the reservoir and arrived to the final destination with mold and water within the box. Luckily nothing was destroyed.
April 7, 2017
Our overall experience was stellar! From start to finish we were very pleased!!
April 6, 2017
We had a wonderful experience with the mover in Ocala and the truck that came to Minnesota. All of the people who we dealt with were great
March 26, 2017
We had an excellent experience with this moving company. All the staff were very pleasant and professional. This was our 10th household move, and it was on of our best. We thank the Hall family and all that they provided for an easy transition to South Carolina. We couldn't of done it without them. A job well done.
March 23, 2017
Very pleased at the loading end. The guys were kind, helpful and extremely careful. Can't comment on unloading process as I wasn't there.
March 16, 2017
All employees, from Kristina at the Hills Van Service, Ocala office, to movers on both ends, were polite and responsive. Kristina was very helpful coordinating the move I helped my elderly mother arrange. The movers were careful and efficient packing, loading and unloading boxes and furniture.
March 15, 2017
The company was only interested in us before we moved. Once they were paid, our issues were ignored until I threatened to complain.
March 3, 2017
Movers were very friendly and for the most part all my items were in good hands. But their packing was a little disorganized and they did not label the boxes well which makes it difficult because we have to move the boxes all around the house to just unpack them in the correct rooms. They also put my company in a bind for a couple of days when they misplaced the paperwork and check for the move. Also, one of my larger important items that they broke it has taken a long time to hear back on what needs to be done and I am in a bind without this item. Finally, the number system was a little chaotic and we are missing items and boxes.
March 3, 2017
From estimate all the way to delivery, all employees were professional and helpful. Overall, a very good moving experience.
February 19, 2017
My driver Frank was excellent. He went above and beyond to safely bring my mothers belonings to my new home in Illinois.
Bruce & Penny
February 16, 2017
Kristina the move coordinator was a big help in keeping me informed during the move. Was not pleased with the labeling and packing of boxes.
February 15, 2017
Great people to work with. Made a chore seem like fun.
Cam & Coryn
January 20, 2017
Everything was on time and the movers were attentive to my belongings.
Eric & Stacey
January 9, 2017
The move went very well. Hill's Van Service made a name for themselves. They took the time to review all options, made adjustments without hesitation and helped to ensure our truck arrived as expeditiously as possible. They addressed all concerns and held true to all the agreements made. This is one of the items that set them apart. The other is the quality of pack, load and unload, and unpack. Though I do not believe it is possible to be perfect they took time and ensured the crew at our desitnation did as well. In comparison our friends used mayflower from an orlando service and had a completely opposite experience. I am sure they will post a review for them that is not as positive. All I can say is it is sad that they all can't be consistent in care and service. They were on the other side of town and felt ok using mayflower as our experience was so good. Excellent for Hills, but our friends experience is upsetting for Mayflower.
January 4, 2017
Everything went smoothly and as planned. All people involved were very friendly. I was kept well informed at every step.
Michael & Peggy
January 3, 2017
A few items were damaged. Felt our goods got moved around and damaged in the trailer when another sizable load was added to the trailer. The trailer was filled to the max. Also, they assembled the bed and TV stand incorrectly at the destination.