530 W High St
Mon: 8:00 am - 5:00 pm See reviews >
Ft Dearborn Relocation
530 W High St
Sycamore, IL 60178
Mon: 8:00 am - 5:00 pm
Tue: 8:00 am - 5:00 pm
Wed: 8:00 am - 5:00 pm
Thu: 8:00 am - 5:00 pm
Fri: 8:00 am - 5:00 pm
Reviews for Ft Dearborn Relocation
4.5/5.0 Average Rating
May 22, 2018
They did a great job.
May 16, 2018
Fort Dearborn worked with us on price, provided us with used boxes and tape, and picked up and delivered in a professional manner. Very well done.
May 14, 2018
Prompt, conscientious, thorough, neat, underbudget
May 8, 2018
Very happy with the whole experience
May 7, 2018
I found it difficult to obtain regarding times and dates. Some of our furniture was carried in upside down, dislodging shelves and drawers.
May 2, 2018
Excellent customer service (Carl) and loading in Chicago. Not quite as good with the unload in Santa Fe, but still good.
April 30, 2018
Very polite and detailed. Thought a little pricey but I guess you get what you pay for.
April 17, 2018
Employees and pricing was good. Time involved getting our goods was too long.
April 9, 2018
Art & his crews were very professional, and very efficient. They were prompt in arriving, both for the pick-up and delivery.
March 20, 2018
Great experience from start to finish.
March 19, 2018
Best moving company ever they took great care of my stuff
February 26, 2018
My overall experience with Mayflower was positive. There were a few glitches in my move from Chicago to New York (that I will write about more in detail later), but Mayflower was always quick to reply and work with me to solve the issues.
February 22, 2018
Overall it was a good experience, except the packers used WAY TOO MUCH paper when packing. Yes ,nothing broke in route. But the amount of paper used bordered on the ridiculous, to the point of 1 single D battery was wrapped in a whole sheet of paper. Using this much paper is wasteful, certainly not "green", and hard to get rid of in the trash. There has to be a better way.
Shari & Phil
February 2, 2018
We appreciated the communication along every step of the way. Everyone we interacted with was friendly and professional.
January 2, 2018
Mayflower was very professional and the employees during every aspect of the move were friendly and accessible.
December 5, 2017
My entire unloading crew were kind, friendly, attentive, patient and helpful with suggestions for furniture placement.
November 29, 2017
Overall excellent. Only areas of issue were with arrival: The driver not knowing which gate to use, and calling me unexpectedly, and the uncrater giving me a surprise call regarding scheduling as well. The additional charge for the overage on weight was a small surprise, but understandable.
October 25, 2017
i was at first kind confused about the several companies involved with Mayflower, until my coordinator explained it to me.
September 25, 2017
Driver and movers were excellent and professional.
Jay & Marci
September 20, 2017
Excellent service from the start - from the estimate to acceptance. Check-ins from Mayflower were very appreciated - and the team that actually moved us was amazing. The refund after the move was greatly appreciated as well.
September 15, 2017
Our overall experience was quite satisfying, the loading and unloading of our belongings went very smoothly.
September 14, 2017
People we have a contact with we're good and courteous. The driver wanted to move up the drop off time and was a little insistent on it , we had to explain to him we could not be in the home at that time. Other than that all during the load up and delivery of our products everything went smoothly. Again everyone that we came in contact with during this operation for more than polite and friendly. We found that mayflower is not only a good company to do business with but a very honest company to do business with I would recommend them to my friends.
September 11, 2017
Two large items (glass shelf, floor lamp) broken and one large expensive floor lamp missing. disappointing
September 5, 2017
The team in Chicago were great - positive, courteous and efficient. Once in Ohio, Ken's Ohio contact, Dennis, was just incredible. Between Ken and Dennis they moved us into our new home, and despite the fact that there were only two of them, the move in was still efficient, they remained courteous, and it went smoothly. I cannot say enough good things about Ken (Varrige Jr). What a great person, and a true professional.
August 28, 2017
It was wonderful well worth the money
August 23, 2017
The men showed up on time to pick up the items. The delivery men showed up on time as well. Some items were damaged during the move.
August 8, 2017
Positive and very professional. Dealt with the delay appropriately and did not create additional problems.
August 4, 2017
Movers were great in getting my belongings in the pod, I did have to leave a few things behind due to not enough room on the truck. When the salesman came and did a walk through he said "a pod would fit everything I had". It did not. Maybe the salesman need to have a better idea of what the movers have to do in loading up the trucks. They were great! On the delivery end, movers did get everything in my place nicely with one exception. My enertainment center was not put together correctly. Glass shelf fell ( it did not break). I spoke with Jennifer regarding this. She said "she would get back to me on getting someone back to put it back together correctly". I have not received a a phone call back.I'm not looking for compensation for this. I paid for this service to be done correctly. I'm just looking for someone to do the right thing.
August 2, 2017
We payed for 3 container system, nevertheless, the delivery van came with everything not in containers, as signed on the contract, with several itmes damaged.
July 26, 2017
The move itself went well and my items arrived as promised. While packing up my stuff, however, the movers accidentally damaged the floor of my condo. The customer service and the folks that dealt with the damage were excellent and I was very satisfied with the outcome.
July 25, 2017
The workers and the driver were wonderful and got everything done in a very timely manner.
July 11, 2017
Overall, I found the people on the pick up responsive and helpful. I thought the packers were professional and organized. On the receiving end, I think the movers could have used on additional person to help with moving some of the objects but they otherwise did a good job.
July 11, 2017
My move was seamless from start to finish. Packing took longer than expected, but everything was packed well. Upon arrival a week later all boxes and furnishings were accounted for and even though a few boxes were damaged, the contents inside were protected and there was no damage. The two guys who delivered the boxes and furnishings did an excellent job and everything was unloaded in about two hours.
July 7, 2017
Craig and his coworker were amazing. Our son lived in a townhouse. They carried from the top floor, 83 boxes of novels and comic books,2 bedroom sets and a treadmill 31 steps to their truck. Craig called for additional help, but none came. Also moved living/dining room and office furniture.and cleared out the garage. They arrived 8:30 am and left at 5;05 pm. They were professional, friendly and compassionate. Craig apologized for it taking them so long, none required. The day Craig delivered our son's belongings was very emotional to think that in that truck was our son's life. Again Craig was so understanding. We shall always remember his kindness. His helper at Monroe was also very good. so respectful. Your company should be very proud of these men.
Amanda & Peter
July 4, 2017
We had a very smooth experience with Mayflower. There were periods of move in and out where workers felt somewhat inefficient and not moving as fast as possible, but they were very thorough, careful and friendly.
June 27, 2017
From the estimate process through delivery at my new home, everyone with whom I worked was polite and professional. It was the best moving experience I ever had - and I've used moving companies six times!
June 21, 2017
Everything went as planned and promised. All the men we dealt with were polite, prepared, and efficient.
June 20, 2017
The initial team at Fort Dearborn Relocation Management was great. The delivery team was very disappointing.
June 8, 2017
great. No issues at all. Movers on both end were prompt, courteous, and professional
June 1, 2017
Felt overall the move went really well. The movers and packers were all great. We could of used more movers on my move out for sure but the guys did what they had to do.
May 31, 2017
The move overall was fine except for the fact that our belongings arrived 2 days later than what we were told , this cost extra money for hotels and food , we relocated from Ill. to AZ. , so we literally had nothing with us , and because we were given a specific date , we rushed while driving to get here , had we known , the drive would not have been so hard for us , especially traveling with pets , we never received a call from the company or the driver , I ended up contacting the driver around 4pm the day we were supposed to be delivered and he told me that he had just picked up his truck in Little Rock and that he would be here Wed. morning instead of Mon.
Lonnie & Pamela
May 31, 2017
We appreciate the professional service and care that Mayflower provided of our possessions from beginning to end. The pickup, transport, storage and delivery of our possessions were taken care of superbly! Special thanks to Deborah Copeland who kept us informed throughout the entire process.
May 30, 2017
Some items got damaged due to poor packing and handling. Insurance paid for replacement of all. Overall claim process very slow, but satisfactory in the end.
May 25, 2017
Move went extremely well considering past moving experiences. Our driver and crew were always on time, if not early, and very efficient. There were only a few minor damaged items that are not worth filing, so overall we were very pleased.
May 17, 2017
Livio our driver and his crew was very efficient and completed our move out and move in without problems. Time window to our destination was quite accurate and helped us move into our new home without any delays.
May 16, 2017
The last few hours of delivery, the team became sloppy and Jim seemed more eager to fold his blankets then supervising them. We are discovering several damages including the gash on the wood stairways that were not covered with runner for some inexplicable reason. We have only opened 5% of the boxes therefore this feedback is immature.
May 10, 2017
move went exceptionally smooth and efficiently. Good response to questions, and inquiries.
May 4, 2017
Carl's customer service was top notch, he came out on a weekend to modify the initial survey, saving me much time and money. Deborah's coordination was top notch, keeping me up to date on all info concerning packers/movers. Ken the driver and his helper were fantastic, my wife was very happy with where they placed everything, also don't want to forget Tom, the packer = nothing broken, well done on packing boxes. I am well pleased with the cost and efficiency in which this move took place. I have moved several times in the Military and Corporate and this was the least stressful move, thanks to your team
May 2, 2017
Well I know the driver was overwhelmed however he did not put a A frame for a swing back together.He took it apart at the previous home. Also the big TV that Mayflower packed, who was responsible to un pack it?
May 2, 2017
Everyone was friendly, responsive and HUMAN! Great company and I would use again.
April 26, 2017
Everyone I dealt with was polite and helpful and knowledgeable, answering all my questions and volunteering information I didn't know. Very professional. I haven't moved in 35 years: it was a new and scary thing to me. Your people made it much easier than anticipated.
April 19, 2017
Team arrived early,surveyed the rooms and goods to be moved then began.Several hours later they were done.They beat us to our new home;unloaded quickly and carefully.Polite and professionally.Well done! .
April 17, 2017
The driver and loaders were very pleasant at all times.
April 17, 2017
Darrel and Chuck were awesome. Handled all of things with care, nothing broke, they arrived within the delivery window, but earlier than we thought. It was a pleasant surprise. They were great to work with. If I could, I would specifically request to work with them again.
April 16, 2017
My Mayflower experience was the absolute best! I am thrilled with the service and will wholeheartedly recommend it to any and all acquaintances.
April 5, 2017
Professional,courteous, conscientious men. They packed wrapped and managed everything so perfectly. I was very impressed with their speediness and professionalism.
April 4, 2017
Great packers quick and careful load re. Driver at drop off. t ft point very helpful all good. Arrived on time helper here on time. Unloading very efficient. Great group to work with at both ends of move.
March 30, 2017
Overall the move went much better than anticipated.
March 28, 2017
Everything went smoothly and the movers and driver were very nice. Easy to work with and scheduling was good process. Appreciated the call check ins and reminder of move and scheduling prior to the day.
March 27, 2017
Great support and coordination with the packing and shipping crew. Small miscomunication with auto shipping drivers but care arrived without incident.
January 25, 2017
The loading and unloading went great. All of the guys that helped were very nice. The items all made it through the long trip. We would definitely recommend you guys to our friends.
January 12, 2017
Bo Nyszczot and Jason (driver) for their knowledge and professionalism in making our move across the country seamless. Also my thanks to everyone involved. Greatly appreciated.