45200 Grand River Ave
Mon: 8:00 am - 5:00 pm See reviews >
45200 Grand River Ave
Novi, MI 48375-1018
Mon: 8:00 am - 5:00 pm
Tue: 8:00 am - 5:00 pm
Wed: 8:00 am - 5:00 pm
Thu: 8:00 am - 5:00 pm
Fri: 8:00 am - 5:00 pm
Reviews for Premier Relocations
4.7/5.0 Average Rating
May 20, 2018
Overall, an average experience. I made a similar move with a different company about 2 years ago and that move went smoother. With this move at least 2 items were damaged in transit and we were mislead by the sales rep about the delivery date of our items and price.
May 14, 2018
May 2, 2018
Our experience, from the first appointment through delivery on the other end was exceptional. This level of service and satisfaction is a reflection of the top caliber individuals working at Mayflower. We couldn't be happier or more satisfied.
April 18, 2018
The crew was extremely helpful and very friendly. It’s a difficult move for us and our family and they made us feel very comfortable the entire time. That helped out whenever we asked and went above and beyond to make sure The move went smoothly. There were no issues and they were very professional.
Jack / Deborah
April 17, 2018
packing and office staff great problem occurred with the unloading their was one unloader seem like he did want to do his job
April 8, 2018
My overall moving experience was excellent!!!
March 25, 2018
From my initial phone call to the unloading of my belongings at my new residence, everyone at Mayflower was courteous, friendly, professional and very knowledgeable. My belongings moved 1700 miles with Mayflower and arrived in great condition. I would recommend Mayflower to everyone.
March 12, 2018
I thought it went smoothly and on the time table we wanted. I am not sure of what is expected for the guys doing the heavy lifting but they sure were challenged and worked hard. Perhaps they could have had a third individual to allow them to catch their breathe
March 8, 2018
Better than I could have imagined.
Reed / Midge
February 12, 2018
Absolutely perfect move. The entire crew was exceptionally accommodating to us. Extremely careful with all of our belongings and very hard workers. We couldn’t ask for a better team!
February 6, 2018
Fine china boxes were not packed appropriately. Out of the 3 packers, only one team member appropriately labeled and packed boxes. Many other boxes were mislabeled if labeled at all. Luckily, a different team loaded and delivered the items. The second team repacked many boxes and showed superior performance compared to the first group.
February 5, 2018
Great experience from all aspects!
January 23, 2018
I found everyone to be pleasant and considerate. Robin and Marisa were professional and courteous. The driver and the loading and unloading teams were great. My issues are with the packers, who, while very friendly and making an effort to please, were less than diligent in execution of their job.
January 23, 2018
By the end of my move from Detroit to Chicago, I felt that the men who moved my belongings were my friends. I was not prepared for a positive experience because of all of the negative comments that I had read. The entire process was organized and orderly. The moving-in was efficient. I do not have one single criticism; only gratitude for my good luck.
January 11, 2018
overall the experience was not bad, but several aspects could use inmprovement. John and Linna were helpful, but there were issues with other workers
December 25, 2017
Mark was a great mover. He was very polite and answered any questions that I had.
Clarence / Joan
December 21, 2017
everything was wonderful, could not ask for better
Jon / Pam
December 18, 2017
Every aspect of our Mayflower experience exceeded expectations.
December 18, 2017
The entire process was handled professionally and time. The coordinator, carrier representative and movers were all great!!!
December 11, 2017
Dustin and his crew were personable, friendly, fast and very considerate of my 85 year old mom. They treated her like family and we enjoyed meeting them and working with them.
December 7, 2017
Unfortunately Robin did not realize we would need additional help to move our largest piece of furniture. It arrived missing a small piece of plastic to operate the right hand light. Not delighted about the additional cost.
December 6, 2017
The organization, follow up, and assistance was exceptional. Thanks. Loved the experience.
December 6, 2017
Move went very well, considering my wife had just died and I was returning to my old home state.
November 30, 2017
I am very happy that we chose Mayflower as our moving company. The entire team was professional, interested in accommodating our needs, and friendly. The attention to detail was outstanding from both the packing team and the delivery team. The follow up throughout was also very good. Marissa kept in touch and made sure we were informed from beginning to end. Very satisfied with the survey provided.
Dennis / Sharon
November 20, 2017
The men moving both in Michigan and in Oregon were professional and thorough. They made the moving experience much easier than I thought plus I really like the locked container.
Terry / Geri
November 7, 2017
We were impressed with Mayflower through each phase of the move - the initial contact, initial inventory, subsequent inventories, packing recommendations, loading and unloading our property. We moved from Michigan to Minnesota. Uncertainty between closing dates required a flexible transit schedule. Mayflower was understanding, a calming resource, and accommodating. They exceeded our expectations.
November 5, 2017
Gary Miller & Marissa Cronk made our move from MI. to SC. stress free. Our truck driver Jim was outstanding his helpers Chad and Julius packed all our furniture like it was their own. We have a lot of antique furniture nothing broke or damage.
November 2, 2017
My wife and myself are very pleased with mayflower in helping us to move
October 28, 2017
Office staff were great packers were mediocre, van driver and loaders were great.
October 24, 2017
We loved the ease of the move in general. Dylan and his crew were superb. All items arrived safe and sound, no damage.
October 23, 2017
Excellent driver service, load Crew were good
Anthony / Laurr
October 23, 2017
My truck driver was awesome and everyone was professional and courteous. Good experience overall.
Steve / Jo
October 20, 2017
This move went about as smooth as possible.
October 13, 2017
I was delighted with the professionalism of the movers on BOTH ends of my move. They were prompt, courteous, and respectful of my homes and my things. On the receiving end, in South Carolina, they worked SO hard in very hot and humid conditions. We offered cold water----they declined until they were done. Everything was done as expeditiously as humanly possible. Can't say enough!! The experience was just great.
October 11, 2017
Everything happened on time as exactly as described. It was a positive experience.
October 4, 2017
Mayflower has done a tremendous job loading and unloading my belongings. My driver Tom, was extremely conscientious and very competent. I would recommend Mayflower very highly.
September 24, 2017
I'm very happy with this moving service. The pick up and delivery dates are exactly as they promised. My furniture's are carefully handled. And I was timely informed prior to the pick up and delivery time. They did a great job.
September 19, 2017
We were very pleased with every aspect of the move. We would highly recommend your company and employees. They were all polite and very helpful!
September 4, 2017
Driver, Tom, professional and such a hard worker and a pleasure Al for overflow also a very hard worker and both tom and al did an excellent job All the crew except for one were terrific!
September 2, 2017
Thank you for the great service and delivering our belongs on time as promised.
September 1, 2017
Gary and Marissa were EXCELLENT. The actual movers were just ok.
August 24, 2017
Very pleased with entire Mayflower team. Nick,the driver was the best.
Patrick / Barb
August 16, 2017
The movers were prompt, courteous and professional. Worked well together and knew their business. My wife and I were very impressed. The office people were just as nice and professional. Did follow up as we were told. There were no surprises.
August 8, 2017
The crew in Michigan disassembled several of our items and they guaranteed us that it will be re-assembled during delivery. However, apparently the crew in Michigan marked everything they disassembled as if they were "disassembled by owner" (DBO). We only disassembled the crib per their instructions. Therefore the crew that came in California refused to re-assemble the items. In the end, they only assembled the dining table and the master bedroom as a courtesy due to our objections. Our move coordinator Marissa Cronk helped us with this problem promptly and the next day she send us another crew to re-assemble the rest of the stuff free of charge. In addition to that when I talked with Marissa about this issue the crew in Michigan lied about the situation and insist that we disassembled everything again which is not true.
August 8, 2017
Excellent service and very accommodating. The staff is very professional and always thoughtful and helpful.
August 3, 2017
Tom and the crew were absolutely fantastic! Best moving experience we've had!
August 2, 2017
The movers moved a few articles we had set aside, but left a few others. This was quickly rectified by John Hopkins our salesman
August 1, 2017
The movers were not as professional in Novi as they were in Cincinnati! The lead was very slow and took all day to pack a very small kitchen. The Cincinnati crew was really great!
July 26, 2017
Everything was great except for missing a couple of boxes.
July 24, 2017
Coordination and personal contact from Gary and Marissa made a world of difference. This was a first for us and they kept us informed of each step.
July 21, 2017
Mayflower is a professional moving service and they provided a professional quality move.
July 19, 2017
Overall move experience was poor. Nothing was completed in the time frame originally promised -- from packing to delivery.
July 17, 2017
I moved using a container and could have moved more stuff but the movers didn't tell me I had any space
Ann / Dennis
July 12, 2017
This was a fantastic experience. From the thoroughness and professionalism of John Hopkins from Premier in Novi MI and Ryan our moving guy and his crews to the nice lady who called on the phone several times to make sure all was well to the pricing that beat all the other movers we contacted. I would and have recommended Mayflower to anyone moving.
July 10, 2017
Most of the experience was positive. However, the driver did not pay adequate attention to our belongings, resulting in the loss of fasteners for our furniture, and the loss of a box of our belongings. He seemed indifferent when we questioned him about discrepencies in the inventory, and did not follow up.
July 7, 2017
Our overall move experience was great. When moving out, Kristin, who was part of the team moving us, was AMAZING. Smart, Organized and exceptional at her job. She was paired with 2 other people who were not nearly as strong as she was. She was the reason our move out went smoothly!
July 5, 2017
Everything was great overall. Efficiently packed, loaded, and unloaded. Only concern was timing of delivery. Seemed to be scheduled around the personal issues of the driver/team leader rather than as soon as it could have been.
June 13, 2017
I felt confident from my first interaction with John, and the confidence remained throughout the entire move. I have two sets of twins, and everyone was very concerned about making the move as easy as possible for me.
June 12, 2017
Great job, quick, efficient, and customer friendly, Al and his team were awesome
June 7, 2017
I relocated for work from Michigan to Portland, OR and everyone I dealt with was amazing. Gary who generated my quote and Marissa who was my move coordinator did an outstanding job. With a move this big, they did everything to make it as smooth as possible. The movers in Michigan were so friendly and helpful as were the movers in Portland. Thank you for a great experience!
May 31, 2017
Everything was handled great. Problem resolved when items left behind after the truck was loaded and gone.
May 31, 2017
The folks at both ends of the move were professional & polite. everything arrived as it left
May 24, 2017
Very pleased with all aspects of the move--Gary Miller provided a quality estimate, Marissa was a valued representative that answered many questions, and Terry (driver/mover) was excellent to work with.
May 14, 2017
Sales, office and field staff were very informative and helpful. Answered all questions and offered helpful advice.
May 8, 2017
Our move went very smoothly. They packed our glass on a Monday. Then Ben and Albert loaded on Tuesday. They were very careful with our belongings. They worked hard. They were cheerful and professional. We are very glad that we trusted them with our possessions.
May 3, 2017
The driver was excellent and managed the load and unload very well. The crew on the delivery end was not very careful when moving boxes to the correct room. They might have 5 boxes and take the all to one room sometimes. We have noted this since we started unpacking. They were all very professional and part of the problem was poor labeling on our part. Not a single issue with the origin crew.
March 25, 2017
Overall the move was flawless. The guys were awesome. Very professional and efficient, also very nice. I would definitely use them again.
March 20, 2017
Good experience. People walked me through each step
March 4, 2017
John Hopkins is very good. I was very flexible in asking when would be the best time to pick up my items as long as I could have a delivery to Florida in a 5 day window while I was there. Very disappointed in that after the load was picked up I was told delivery would be the day after I left Florida - and then that date was delayed 5 days because the driver got sick. Either way - I couldn't be there. Poor planning on the front end of pick up dates when again I was very flexible. Had to pay someone to accept load so how do I know if there was any damage? I don't!
Dennis / Ann
February 28, 2017
We were very pleased and impressed with the service we received from all representatives of Mayflower. We needed extra help and Mayflower was right there.
February 24, 2017
Mark was completely professional, but personable and considerate throughout the moving process.
February 17, 2017
The office staff to the moving crew exibited professionalism. They eased a very stressful time.
February 14, 2017
Other than some minor damage to the old residents and damaged to the Select Comfort bed frame components and mattress, disassembled, packed and reassembled by the driver, the actual relocation process was adequate. All staff involved were pleasant to work with and as helpful as possible.
February 3, 2017
Ryan (driver) went above expectation even though he was very ill at the time of delivery.
January 28, 2017
The entire team worked very efficiently packing and loading. They were all very polite and their work was certainly cut out for them considering we had a snow storm and sleeting rain. They did a super job! Thanks for making our move that much easier.
January 24, 2017
The moving crew were far and beyond what I expected, professional, careful, friendly and very skillful in loading and unloading the truck.
January 18, 2017
Overall it was a great experience. From start to finish. Still unpacking,but so far everything looks great. Nothing damaged or broken. Thank you so much.
January 16, 2017
The weather had a big impact on our move. It was soo cold around 5 degrees out and the house had to be open. It was freezing cold. This lasted over 10 hours. Not the movers fault.
January 12, 2017
My overall moving experience was VERY stressful due to timing and dealing with an ill husband at the same time. The men who moved me ion Michigan were very helpful and I appreciate the quick service I received in getting a survey and quote from Gary and the coordination from Marissa, including follow up after the move in Arizona
January 9, 2017
great experience and very professional movers. one issue with some damage on our cork steps, insurance would have covered it, but we decided not to file a claim. we packed our own boxes with some direction from the company rep. nothing was damaged...all arrived safe and sound.
January 8, 2017
The drivers that delivered our stuff were excellent and deserve the highest rating. But the guys at the warehouse lost a box of ours and therefore the move wasn't as good as it should have been.