254 Sheep Davis Rd
Mon: 8:00 am - 5:00 pm See reviews >
Mclaughlin Transportation Systems
254 Sheep Davis Rd
Concord, NH 03301-5752
Mon: 8:00 am - 5:00 pm
Tue: 8:00 am - 5:00 pm
Wed: 8:00 am - 5:00 pm
Thu: 8:00 am - 5:00 pm
Fri: 8:00 am - 5:00 pm
Reviews for Mclaughlin Transportation Systems
3.4/5.0 Average Rating
December 12, 2017
Lost items, crushed boxes marked fragile, stuff not put where I asked.
September 26, 2017
This was my first interstate move and I had to coordinate everything myself, so I was nervous about everything. I probably called my coordinator more than most people to reconfirm things, but she was very helpful. The movers who came to pick everything up showed up right on time and were professional, friendly and efficient. Same for the people who came to deliver. Their arrival was right on time, they were friendly and fast, placed all the furniture and boxes exactly where I wanted them.
July 18, 2017
Overall the move was awful. The movers showed almost an hour late, no one could tell me when my stuff would be delivered, when I inquired I was ignored, and items were delivered broken or damaged. I also received boxes that do not belong to me. Items are also missing.
July 13, 2017
Horrible customer service, I was the one to initiate any phone calls. Never once did they call me. The movers were supposed to be at my house at 7:30 am, after many phone calls by me, one person showed up at 1:30 pm. When I received my furniture, there were several items with damage, scratches, dirt on my sofa, etc. I called last Friday cause I'm missing a box. Jessica said she'd call me back either later that day or Monday. True to form, it's Thursday and I haven't received a call back yet, so I will need to call them again.
June 19, 2017
Packing crew in NH was really good. My customer svc rep, Jessica Zadlo (the REAL Jay Zee) was exceptional in her tracking of the truck. The owner operator that drove our belongings were excellent as well. The salesperson that surveyed our home prior to move (Marissa) was smug, arrogant, and acted as if my belongings were hardly worth shipping. She did NOT communicate the delivery calendar honestly or accurately in her presentation. She told me I could pick 3 days in a 15 day window, and my stuff would deliver as close to one of those dates as possible. I'm a paralyzed veteran and had medical supplies I needed that were on the truck. I packed enough for 2 wks because I was certain that since I'd requested 5/31, 6/1 & 6/2 as my desired delivery dates I'd be fine. My stuff finally came on 6/11/17. I knew when she pulled to my house in a brand new Mercedes at 25 yrs old, she sent the wrong message. Except for Jessica Z I never would have hired McLaughlin.
June 5, 2017
My whole crew was very courteous and hardworking-
May 22, 2017
It took 3 full days to move us. Wrong truck size, not enough movers~
May 3, 2017
I could wish the movers at this end had been given the landline here, rather than that at the point of origin.
April 7, 2017
The moving personnel were courteous and professional. Our particular Driver Matt worked closely with us to ensure our items were delivered to our new home in a timely manner. Their assistance made our move much easier for us! Thank you to our move Coordinator as well "Jessica". Thank you, to all at Mayflower Movers!
April 6, 2017
I don't recall names, but I would like to acknowledge the 3 men who loaded, drove, and uloaded my belongings. The were careful, helpful hardworking, and put up with me and all my questions!
February 28, 2017
Everything was so well coordinated, every question was answered Great customer service.
February 27, 2017
Jessica Zadlo from the Portsmouth, NH office did an outstanding job coordinating and supporting my move. I called her on a Friday afternoon and she was able to schedule my household goods pick-up the following week. Additionally, there was some confusion on the drop off dates and Jessica did an outstanding job communicating quickly and clearly with me as we worked to ensure I would be in town to meet the movers at the drop off. Overall, Jessica made this move super easy and stress-free!