6950 Winchell Rd
Mon: 8:00 am - 5:00 pm See reviews >
Browns Moving & Storage
6950 Winchell Rd
Warners, NY 13164-9741
Mon: 8:00 am - 5:00 pm
Tue: 8:00 am - 5:00 pm
Wed: 8:00 am - 5:00 pm
Thu: 8:00 am - 5:00 pm
Fri: 8:00 am - 5:00 pm
Reviews for Browns Moving & Storage
4.6/5.0 Average Rating
December 19, 2018
Your moving staff & Mike did very good job. It was done with care.we are very happy.
December 7, 2018
On time,and pick everything in a orderly manner, employee were very friendly and woeked extremely hard,
November 5, 2018
We had some movers who were very respectful of our belongings and treated them as if they were their own. But the majority did not seem to care much, which was evident in their poor packing of our belongings and their lackadaisical attitudes.
October 19, 2018
Quick salesperson response, accurate estimate of move availability. Movers were careful, communicative, and friendly.
October 16, 2018
Everyone involved with my move was professional and excellent in every respect.
October 8, 2018
Wil very helpful and the two young men in Fairfield were excellent and very interested in helping us.
August 15, 2018
From the initial work with Mark Christiensen to the last moment I worked with Larry the truck driver my experience was an excellent one. Mark was incredibly helpful, even stopping by to show me how to build a mirror box as I was packing my own things. Larry's sense of humor delighted me, and he was incredibly organized. I felt that my belongings were safe even though there was a 3 day period between pick up and delivery.
August 1, 2018
Great customer service, helpful and kind staff
July 29, 2018
Overall the move was very timely and responsive. Two big miscommunication happened related to washer and dryer disconnect and hook up. The washer is not working well now. Also all mirrors packed by company broke. Also the printer and tv antae packed by company broke.
July 23, 2018
The packing, loading, and unloading teams were all great.
July 17, 2018
Very positive moving experience. Despite unavoidable nerves, the whole process with Mayflower was great.
Thomas & Susan
December 18, 2017
The over-all experience was excellent. Browns/Mayflower did what they said they would do, at the time they agreed to, and with all due attention to our evolving needs.
December 5, 2017
What the man who set up the move and what the truckers did not match at all. It made it all very stressful being told hope things would be done and how they really got done.
November 16, 2017
It was good. Mark was excellent . The drivers were caring and good. Great job.Keep it upg
November 13, 2017
Brown's moving and Storage of Syracuse NY did a great job. Estimate was right on. Very careful, polite and responsive management and staff. On time arrival and delivery. Worked hard to get my belongings on one truck for long-distance move! Thank you!
November 9, 2017
For all the kind folks at Browns Moving, thank you very, very much!
November 7, 2017
Very good except for the loss of a computer. Since it was not on the inventory, it was not reimbursed. Was told I would receive a claim form. It never arrived. Very disappointing.
Jeff And Liz
November 2, 2017
From the beginning estimate through the moving process to the delivery, the Mayflower employees were professional, friendly and energetic.
November 1, 2017
The move went great...everyok ne involved were fantastic...
October 25, 2017
Andrew - Driver - Friendly and communicated well.
October 17, 2017
Overall experience was very good. Quoting, loading and unloading all went about as good as can be expected in the move.
October 9, 2017
Nothing broken, very organized,very professional and respectful I have no complaints
Mr And Mrs Roy
October 9, 2017
The customer service has been pretty spectacular at every turn of this move! I was managing the move for my elderly parents...Mayflower made that much easier!
October 2, 2017
Right from the beginning, the experience of the move was made easier with the help of the local Mayflower group and the actual movers that move my household.
September 17, 2017
We used Browns Mayflower Moving and Storage for both a local move (under 40 miles) and for shipping furniture out of state. They were very professional and polite from the initial estimate to the delivery of the last box off of the truck.
September 13, 2017
Overall fine. Mivers on both ends should have brought their own tool noxes. They needed screwdrivers which they didnt bring.
July 12, 2017
My overall experience was positive. A few things went wrong but the ones I brought up with Brown's were quickly fixed. I really enjoyed working with Mark Christensen and Will (he drove the truck). While not packing myself was GREAT the downsides are significant in that I have had trouble finding things even though the boxes are labelled. This is largely due to many boxes being labelled the same way. Some of the furniture got new dings which I expect but more occurred than I had hoped for. I am only aware of one item breaking - the glass on a picture frame. Also, I have yet to find an item worth about 150 dollars despite having found everything else from my desk.
July 5, 2017
The move started on the wrong foot when the lead loader from Brown's declared that he was walking off the job, because he didn't like the driver. I call Brown's as I was concern for my house and furniture being damaged and was ensured that all would be fine. It wasn't we have major damage to house and furniture. We will be filing a claim for the damages.
June 26, 2017
The company met arrival time to load and arrived at destination on time. Both loading and unloading crews were friendly, hard working and courteous. Driver was organized and provided leadership.
June 23, 2017
Movers were very professional, careful about items being moved and careful not to damage wall, door frames. A+
June 22, 2017
The workers were excellent on both Ends of the trip.polite, helpful, Thoughtful.
June 8, 2017
Overall, I chose Mayflower due to their strong reputation, and I was shocked at the poor quality of service I received at every step in the process after booking. The local agents were poor at communicating and seemed to treat my move as a small time job. The move itself was handled poorly, with 10 days between pickup and delivery for a 250 mile move. My items were not handled properly in transit, and several articles were broken. The claim process has so far not been handled well, with very limited and poor communication - I feel as though I am being intentionally stone-walled and the process is being made as inconvenient as possible in the hopes that I will determine it is simply more of a hassle to continue than the value of the damaged items.
April 24, 2017
Mayflower movers did an excellent job with both unloading and offloading. Very fast and efficient. I did find the local office staff to be difficult to get ahold of at times. Given the 3-hour time difference,I would have liked them to reach out to me instead of the other way around. This particular office may have been understaffed but everyone came through in the end.
George & Gail
March 7, 2017
From start to finish, all questions were answered, work started when specified and completed on time. Quality was excellent and all staff were friendly,knowledgeable and outgoing to make us comfortably during all phases of the move.
January 24, 2017
Made the process very easy - from the initial survey to the pick-up and the delivery. And, all on time as scheduled. Great Job