Trusted Richmond, VA Movers
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Richmond Movers in Your Neighborhood
Kloke Group is an award-winning professional mover with four convenient locations in the state of Virginia. Reliably serving the Northern Virginia, Richmond, and Tidewater regions, Kloke Group has the facilities and people ready to provide you with full-service or do-it-yourself solutions for your moving and storage needs.
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46 Customer reviews for Kloke Group
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Packers and movers were experienced, careful, and very polite. Debbi Hiltner, our move coordinator in Richmond was exceptional is organizing the moving pieces and helping us control moving costs, so far at least. The full move will not be completed for a year so much of our stuff is in storage in Richmond.
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I used span move and was very satisfied with both loading and unloading.
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The overall move went great. Debbie at Kloke made it easy & was there to answer any question or discuss any concern. The items arrived quickly. The driver was very nice & considerate.
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Everything was excellent. Price was great, constant contact with agents kept me up to date, agents worked to make it all come together. I am totally satisfied. Also would like to add that the driver who delivered and unloaded was very good and professional.
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Mayflower (Kloke Group) was very professional and helpful throughout the moving process. The pricing was fair, They were responsive to all our requests. And the overall experience was outstanding.
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The move went smoothly and on time. Debbiecwas awesome and checkingvwith is at all Times from the office and Arron the mover was great. Very nice people to work with.
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I chose Mayflower as our Mover because of the personal touch provided from the initial interview with Marion Traylor and then Debbie Hiltner. They both gave us the feeling we--and our belongings--were more than a job. When I called or email with an issue or question, I always received a quick and caring response. Later, when it was time to move, our driver, Nat, again took a very personal interest in carrying us from Virginia to Alabama. We did experience a few "hiccups" along the way. One item was broken in transit and we did experience some significant damage to hall and stairway walls as well as scratching and gouging of our wood flooring. This, I feel, could have been avoided by more care in moving some of the heavy furniture items. No padding, except a micro thin neoprene runner, was placed on the ground. This was good for keeping the floor dry, but not from scratching. We also ended up leaving our $2,700 refrigerator behind because of lack of planning by the crew.
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Excellent! Personnel were great.Very professional, efficient and on time for every visit. Could not ask for better.
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The packing and delivery went well and as planned. My things are in my house but not yet unpacked. Waiting for the final touches on my new home.
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Everyone was awesome! Debbi and Louis were incredible!
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I found the Mayflower team very professional and helpful
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Everything was very professional from beginning to end. Price was very competitive. Our driver RYAN was terrific from start in RICHMOND to destination in KANSAS City He went out of his way coordinating the loading and unloading. Despite a breakdown he had along the way he actually got there ahead of schedule. He coordinated his arrival to accommodate our busy family schedule. Thank you to whole staff at Mayflower
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Driver and his movers were careful with our furniture and worked fast and efficiently. They were polite and extremely pleasant and professional. I would definitely recommend Sean my driver and I will definitely use again in the future. Melissa Richardson at Kloke was the absolute best at delivering an exceptional customer service. I would highly recommend Kloke because of the attention to detail and care she provides.
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A pleasant experience overall.
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The overall move was highly satisfactory. The services was professionally organised. There was no time delay. The goods arrived in good condition.
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They came in and packed us up, and loaded us up the next day. We had 14000 pounds. They were nice and worked quickly and efficiently and they arrived early on the day they said they would, unloaded everything in 3 hours....very professional, and nice guys!
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You guys were extremely quick and super professional, I appreciate you all! Especially my truck driver Travis I would definitely recommend him for future move and referrals. Thank you Mayflower.
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Doug, Norma and the moving guys at both ends were great. Jeanne Davis was helpful and responsive. Debbie in the office was average.
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The mover's were very careful in loading and unloading our belongings. Nothing was damaged or broken. They were very polite and professional in all aspects of our move.
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great effort by the whole team
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Jeanine and Debbi from the Kloke Group in Richmond VA were fantastic. Every step of the way the communication was top-notch and every person we came in contact with was professional, responsive and easy to deal with.
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The gentlemen took time to wrap each piece of furniture. They did not rush, and were very careful. They were very courteous and good at what they did.
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Everything went as planned...so far no damage at all and the driver was excellent!
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Debbie at Kloke went out of her way to help with this move.
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The move went exceedingly well. I still have a few more boxes to open, but, everything seems to be onsite. Thank you.
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Debbi, my move coordinator was fantastic - detail oriented and followed up with me multiple times. James - who drove the truck and lead the packers/unpackers was very personable and called me more than once to make sure he had all the details correct for pick up and drop off.
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The move was a good one. The only problem was the lack of help for the driver. he was short=handed at both ends of the trip. The loading of the truck took much longer than necessary because there were only two men. At this end, there was no one to help Clyde for a long time. Finally, two young men showed up and did a wonderful job.
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Very good! The only thing that I thought could have been better was to have more than two men loading, we had a large load which was too much and time consuming for two people.
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Everything happened as expected with the exception of a 5-day delay in delivery.
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Everyone was very helpful for the entire move, From beginning to end. They were very understanding with my needs and expectations. Moving is a very stressful time they always reassured me & made me feel ok.
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My only complaint was how long the furniture sat in storage before being shipped out to Kansas.
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