5701 Martin L King Blvd
Mon: 8:00 am - 5:00 pm See reviews >
Willis Moving & Storage
5701 Martin L King Blvd
Lubbock, TX 79404-5038
Mon: 8:00 am - 5:00 pm
Tue: 8:00 am - 5:00 pm
Wed: 8:00 am - 5:00 pm
Thu: 8:00 am - 5:00 pm
Fri: 8:00 am - 5:00 pm
Reviews for Willis Moving & Storage
4.5/5.0 Average Rating
November 9, 2018
Mayflower's role in this move made it much easier. The quality of the staff - agent, driver and helpers-were great to deal with.
October 18, 2018
Couple things either didn't make it on or off the truck but overall anyone I had to speak to and deal with frim Janie to the unloaders were wonderful, kind and professional. The driver and the unloaders were especially awesome!
September 25, 2018
very easy and efficient to set up, pay and delivered on time
August 29, 2018
I thought the whole experience was handled very well by competent and courteous people. The only snag in the move was some minor damage to one piece of furniture and to a stairwell. However, considering the difficulty of moving heavy furniture up a narrow and angular stairwell, I thought the movers did an excellent job. Small dings and dents are not a problem with me.
August 7, 2018
Mayflower did an excellent job from front to back in the entire moving process.
July 23, 2018
WE just recently used Willis storage and moving. They were outstanding! The service they provided us was unmatched. They were exactly on time both loading and unloading, they were professional, they were happy and courteous. Our driver Art was very organized and efficient in preparing the move and unloading the move. We highly recommend Willis moving and storage!
December 4, 2017
Good and nice folks across the board. A few items were damaged. Two things that I am aware of are still missing.
December 1, 2017
Concern over damages. Will submit this month. Disappointed over non-removal of boxes. Had to pay a third party $500 to remove. Rushed the delivery to end in one day and did not put everything where it was requested nor did assemble everything. Paid third party $1000 to move and assemble. Complained to Mover and they agreed to send $200 token credit. Instead received a bill for an additional $83. We have moved 17 times over 35 years. This was the worst.
November 21, 2017
pre-packing & packing were very good Loading was not smooth; needed additional small truck to load.tIS Should have been avoided by pre arrangement The charge to me was $500,BAD news Unloading & breakage not solved but being discussed; Getting estimates is slow in my rural area
November 17, 2017
Everything was great from packing my apartment to the move in to my new place
November 9, 2017
We were taken very good care of. The ease of original inventory and the answering of questions through out the move. Working with our representative when we could not be there, to helping us out when with a return that was inadvertently shipped to hurricane ravaged Keys. Great unloading crew.
November 2, 2017
The driver and loader went above and beyond for us.
October 30, 2017
Overall, the move went smooth with no problems. My only complaint, is the movers did a poor job on putting the furniture back together. None of the four beds were put back properly.
October 7, 2017
It was great. Driver and location stayed in contact with me daily to let me know distance and arrival. Loved knowing my stuff was being taken care of.
September 7, 2017
Both packing and delivery teams performed exceptionally. Additionally, the office team were professional and helpful.
September 5, 2017
Service was great. Driver was outstanding! Communication between driver and myself was outstanding. Communication between corporate and myself was delayed. Workers were amazing and efficient. Overall I had a worry free and stress free move. Thank you to Keith for being so available and honest. You made our move a success.
May 12, 2017
MRS. WILLIS,XAVIER,ARON,ZEKE AND FRANK DID A GREAT JOB DURING OUR MOVE.WE WERE VERY SATISFIED.
May 11, 2017
The driver was great! He was put in a tough spot due to lack of communication about what exactly he was moving and he did everything he could to make my belongs fit into the truck. The unloading process was quick and painless! My only complaint was some miscommunication between the driver and my moving representative. While a lot of the paperwork said that I just had 30 boxes, I had a whole apartment worth of furniture. The driver walked into the situation blind and it took 7 hours to load all the stuff onto the truck. That is an insane timeframe since I had everything packed prior to them getting there to load. I think if the communication was better between the driver and the moving rep we could of avoided the all day affair and the headache of attempting every configuration to make my stuff fight into the van.
May 7, 2017
Driver on time, courteous, respectful, and professional. Moving van arrived in record time. No damages occurred.
April 5, 2017
Both the packing and loading crews really hustled but handled our items with care.
March 14, 2017
The estimation was over what our total weight ended up being.
March 13, 2017
Our experience was effortless and a smooth transition. The movers took extra care during the packing and overall moving process.
March 12, 2017
In using local movers to help during the unloading process make sure they are also given clear instructions. They use different people to help especially when moving out of state. Also, labels of each boxes should be seen easily. I was moving into a state where humidity is high and found my piano at the very end of a 20x30 storage unit. I had to hire another help in rearranging all my stuff which cost me a lot. Kindly put into consideration. When it comes to the attitude of the Mayflower movers they're very nice and respectable people especially the three people who helped with the initial process. I highly commend Kenny, Anthony and the other gentleman. Thank you for all your help.
January 13, 2017
Willis Storage and moving is the best in the business! Art does an excellent job!