3960 S 300 W
Mon: 8:00 am - 5:00 pm See reviews >
Arrow Moving & Storage Of Utah
3960 S 300 W
Salt Lake City, UT 84107-1409
Mon: 8:00 am - 5:00 pm
Tue: 8:00 am - 5:00 pm
Wed: 8:00 am - 5:00 pm
Thu: 8:00 am - 5:00 pm
Fri: 8:00 am - 5:00 pm
Reviews for Arrow Moving & Storage Of Utah
4.4/5.0 Average Rating
January 2, 2019
Very Efficient, Willing to go above and beyond when needed, Respectful
January 2, 2019
Overall the move was fine; response to initial inquiry was "ok"; scheduling the move was smooth and prompt; packing and loading went smoothly; delivery was prompt, however...………………...
December 30, 2018
Hastily reassembled my rosewood chest causing the drawer stuck. When I tried to get the drawers out they came apart in pieces and I need to fix them with wood glue. There was a delay in the delivery and I had to stay in a hotel for two days and use make shift beds for four more days before the delivery. If I had been told about this I would not have driven to my new home 800 miles away from my condo I had rented back in Utah. I would have stayed in the condo for a week more. I bought the rented condo later to be used for vacation.
September 23, 2018
Professional! Loved the communication from both driver and coordinator. Excellent guidance provided (tips).
September 9, 2018
Dirty moving blankets used on upholstered furniture and some other damage scratches in wood furniture
August 26, 2018
Excellent service and follow up
August 6, 2018
Overall our moving experience was good. All the staff were friendly and had good open communication. The people who packed us up were amazing. We felt like our possessions we well packed. However, when our things arrived many boxes we damaged and our furniture was scratched. If our furniture had stayed in the packing blankets like they were originally wrapped in in our apartment things would have been good. But the blankets were removed and our furniture was wrapped in paper which left small scratched over all our furniture items. Also our sofa was not wrapped with anything and planned in a box with another persons couch which I believe caused the damage to our sofa. The people who moved us in we nice and friendly. Overall a good exsperience just upset with the was the bigger furniture items her taken care of. This exaperience overall was so much better than previous moves but there is still room for improvement.
July 11, 2018
Overall good experience with Mayflower and their people.they made our cross country move go smoothly.
July 4, 2018
Overall the move went well. There were some hiccups along the way, but we were able to get things figured out.
December 4, 2017
Three perfect people we came in contact with did a fantastic job for us. Kirk our Estimator Bobby Jo our Move Coordinator Dale and his Wife our Driver We have moved 10 times over the last 30 years and this was our best.
November 14, 2017
From the initial quote through the load drop off the move was very professional and courteous. I assure you that this has not been our past experience with other companies. Although we experienced some minor damage, our things were taken great care of overall. Alex, the driver was most amazing. He was kind, worked hard to ensure that our belongings were taken care of and was a pleasure to work with. Hi helpers were equally great.
November 1, 2017
The driver, Jerome, was excellent. We were extremely pleased with his communication, friendliness and work on both ends of our moves. We requested special packing for some items and he did a great job and they arrived in our home just as they left our prior home. Jerome was just great!
October 30, 2017
Kurt and Cortney were super helpful throughout the entire process. They made it easy for us. I do like all the follow up that came from them. Your team that loaded and unloaded were very professional and personable. We would definitely recommend you to others!
October 30, 2017
Bill, his son and crew were so efficient, helpful, kind, made my move so much easier. Care was taken for my furniture, all wrapped expertly. Load arrived on time. It was not an easy place to access but Bill was remarkable! He put boxes in appropriate places. My mobile home was not ready but Bill took it is stride and worked with my son to get the job done. This was a big downsizing move for me, lots of emotions. Having movers who not only knew their job, knew how to work with me and my son in Cottonwood. I am thankful and greatfull that I called Mayflower. I will recommend you to anyone.
August 31, 2017
Moving coordinators and sales people were great. The loading/unloading did not go that well.
August 31, 2017
Overall move experience was good. The mayflower representative that coordinated our move was helpful, friendly and responsive. The movers that packed us up were a little inexperienced (and ended up packing a few things such as liquids) that should not have been packed, and did not do anything to protect the walls, hand rails or floors. The transportation time to get my stuff delivered was within the delivery window, but on the last day. I have had several state to state locations with other movers and this Move with Mayflower took the longest to get our stuff. That was my primary disappointment, but it was within the window they estimated so was acceptable in the end. The movers on the unload end quickly and safely delivered our goods, taking care to protect the floors, rails, and walls.
August 29, 2017
Kirk took extra time and effort to ensure our move went smoothly. We appreciate his professional expertise in our move, and the entire crew from Salt Lake City
August 26, 2017
The move went well. Loading and unloading went without incident. The driver on both ends was a pleasure to work with!!
August 24, 2017
Overall the move went smoothly. I felt at each stage of the move that I was being treated well, and there was always someone I could contact if I had an issue.
June 29, 2017
Overall went well. On time, pleasant people.
May 31, 2017
The team that loaded and unloaded were absolutely fantastic. Arrived on time, took great care with everything and made sure I was taken care of
May 23, 2017
Driver, Ben was excellent to work with , was punctual,thorough and made sure goods were handled properly by the crew. If I had to move again , i would request him.
May 16, 2017
They showed up on time delivered my items in my destination in a timely manner. They were excellent. I have used them to move me 3 times and all have been great.
May 12, 2017
Very professional. Careful not only with packing, but making sure they did no damage to my home.
May 11, 2017
When I first looked on the Internet to seek bids from movers, I was horrified by the awful reviews received by all the major movers. I expressed those fears when Arrow Moving and Storage's Ethan Wehrle came to my house to give me an estimate. He was extremely reassuring, which is why I chose Mayflower and Arrow. As for the move itself, I cannot say enough about driver Charles (I do not know his last name) and move coordinator Bobby Jo Martinez. Both were excellent at keeping me informed and allaying any concerns I had. Charles and the helpers he hired at both ends were great. Charles was a complete professional from start to finish -- and a very nice guy. He picked up my belongings as scheduled and delivered them on the first possible day. He kept me informed throughout. And every time I thought I was missing something, he had it. I trusted him so completely that I didn't even bother checking off the inventory list. United and Mayflower should be proud of a driver like Charles.
April 8, 2017
Honestly, I'm not sure where to start. From the second Kirk left our house and we decided to go with this company- nothing has gone right. Kirk disappeared the second he got the sale. They left my stuff in storage and sent them in separate shipments. Ripped my brand new couch, dropped a box full of glass items, cut my hand up opening it. The packer that refused to wash his hands left dirty finger prints on EVERYTHING! I'm beyond angry. We lived in a hotel for two weeks while my stuff just sat in storage. Your company waited until the eleventh hour to deliver our things. One of my sons toys(hot wheels ultimate garage $100) wasn't boxed cause it's big, and it's COVERED in dust and dirt, like it's been in storage for 20 years!! It's unbelievable. They took the time to wrap one sneaker in 16 sheets of paper- yet my glass items and fragile items weren't carefully packed at all. It's mind boggling. I'm looking at billboards to rent to tell people about your company.
April 3, 2017
Did not pack and move everything damaged my chair
February 27, 2017
I thought the crew was very courteous and careful.
February 14, 2017
Great coordination between estimator, coordinator and movers. Competitive price. Friendly and professional staff. Punctual and easy to get a hold of when needed. Nothing damaged or broken. No hidden or tacked on fees after the initial quote.
February 13, 2017
Move went well. Ben, the driver, was courteous and kept me informed during the transition process. As for packing, two suggestions: ensure your packers remove any print cartridges/toner from printers prior to packing! A cartridge leaked and ruined a pair of pants when I lifted the printer from its box. Also, If a packer needs to repack contents for any reason, please let the owner know. I had packed boxes on my own that were repacked for some reason but I was not informed. When I looked for specific items while unpacking, they were mixed in with other boxes which caused confusion.
January 13, 2017
For never having moved before, the overall experience was great. Things were handled in a timely manner, questions thoroughly answered and made the move a lot easier than I thought it would be.