Trusted Dallas, TX Movers

The movers were professional, very nice, and VERY hard-working. At our destination, they were again polite, respectful of our belongings and new home, and (as during the packing) very hard-working.

The movers were professional, polite, and did a fantastic job. We were very pleased when they arrived right on time and everything arrived intact. Not one item was damaged. The wrapping and boxing was exceptional.

It was great, just a slight delay on arrival time due to truck needing repair.

The moving went well. There are some damages on some items and scratches on the walls in the new house. But these things happen and we understand.

The movers were friendly and very professional. They took good care with our possessions as if they were their own. Robert Ulman our contact person who set everything up was wonderful. He answered all emails and text messages immediately and treated us las he would his own family. The whole experience was wonderful.

I am greatly satisfied with the gentleman that came out to do the survey but also the movers they were the most kind polite helpful gentleman I have seen in a long time.

The entire team made what I thought was going to be a nightmare smooth and easy for me. THANK YOU!!

For the move from Texas the movers arrived promptly after a phone call to say they were on their way. All furniture was wrapped and/or taped as the sales department said it would be. All furniture and boxes were loaded in an expediently. . The delivery in Oklahoma was planned for the next day between 7 and 8 AM. I was called around 9 AM by the movers to say they’d arrive in approximately an hour. Upon arrival all belongings were unloaded in a timely manner. Everything was explained simply and understandably.

Overall our experience was good. Both the mover teams (load in and load out) were great and Bob our estimator in TX was amazing. However the support between agreeing to service and moving day as well as moving day to delivery day was very poor.

All of the individuals, from our first call to unloading our household goods at our new residence, were top-notch, all-stars -- conscientious, courteous, helpful, responsive to our questions.

Went very well. Absolutely none of the horror stories about big moving companies happened. Staff were friendly and professional, more than helpful.

Mayflower and Norco Moving and Storage went above and beyond the call of duty. They helped us rescue our belongings from another moving company that was essentially holding our shipment hostage. They knew the situation and were able to help us out on short notice and delivered our shipment cross country that same week. After not knowing if we would ever see our stuff again from the previous moving company, we were beyond ecstatic and elated with the service we received from everyone from top to bottom including the moving coordinators, customer service reps, and of course the professional and friendly movers that delivered our belongings. We cannot thank them enough for everything they did for us. Highly recommend!

from the packing to the moving your employees did a great job and all of them where very professional and friendly.

Triston Bannister and his crew were prompt and professional. They had me packed out and ready to go before 11AM. Very impressive service! The United Van Lines driver was late by almost 3 hours. After the items were delivered to my home a week later, there were a set of shelves that go to a bookcase that turned out to still be on the truck. It took the driver a month to get around to sending them via USPS. It felt like the driver was flexing his charm to get away with something. I was in the process of filling out a claims form when he finally texted me a photo of the tracking number. On the whole a positive experience. Mayflower is tip-top, and I would recommend your pack-and-move service to anyone in north Texas.

I'm extremely satisfied with my move, except for a few items found damaged. All the workers were friendly and efficient.

It was timely, professional and accurate

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Very professional move. Well trained and professional movers who took great care in packing and moving our belongings.

From start to finish everyone was very helpful.

With two different trucks being delivered on two different days it was a hassle. It wasn’t the best experience.

There was confusion about itemizing the High Value items. I was told Alice and I would do it together. Did not happen and the items were being packed before I was able to make a list. Did reconstruct the list later. Unfortunately the men who moved me into my new condo, which has off white carpeting left some black marks on the carpet.

Everyone did great. Bob Pool sales manager was on time, communicated very well, and brought us boxes. Donna was also very helpful in the office. Tim- our driver did an excellent job - was on time and ran the crew effectively. Thank you!

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Overall experience was good

Overall move experiemce was good

Workers on time. Courteous. Helpful. Expeditious.

The packers were experienced and did an excellent job. I was impressed by the drivers knowledge and temperament. She is was able to keep my already stressed wife from having a breakdown. Lol. I was happy with the overall experience.

Jimmy and Sandra are extremely professional. They are timely and accommodating. They are great at their job and keep the customer in the loop on all aspects of the process.

The driver (Bruce) and his associate (Dave) were amazing. The load and unload crews were also awesome.

The individuals involved in the move were great, and worked very hard at both ends.

Professional and exceptional service throughout the entire process.

Only issues I had related to how much I spent for the services I received. Overall the truck driver Tim was a delight to work with - and I would highly recommend him to anyone for their move. At the end of the day, I feel like there were small things that should have been included with base pricing. First, all the pictures/paintings wrapped and boxed up by the moving crew should have been unpacked for us. I paid over $5,000.00 and they can't unwrap paintings? Second, there should be some sort of box/trash pickup service to accompany the standard moving service. This was my first large scale move, but I'm shocked these simple and easy services weren't offered when someone spends $5,000.00 or more to move. It might not be industry standard practice to incorporate those services, but I guarantee if Mayflower did that, it would stand out to any customer when evaluating which moving company to use.

Driver, Edis, was thorough and packed things carefully. Robert was flexibel when we had a change in what was being shipped (more than contracted for). They was only one missing piece of furniture which they said they would deliver the next day.

Excellent packers, driver and contact person.

Efficient and timely. Antiques excellently crated and shipped without damage.

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