Trusted Hackensack, NJ Movers
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Hackensack Movers in Your Neighborhood
Colonial Moving and Storage provides local, interstate and international moving services for residential and commercial customers throughout Bergen County, NJ. Our moving professionals take extreme care to ensure all of your valuable possessions are transported safely to their intended destination.
Hours
23 Customer reviews for A Colonial Moving & Storage Co
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All the employees were hard working and courteous and accommodating. The driver was professional and patient and pleasant. Office staff was gracious and patient with claim explanation.
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Overall everything arrived intact, except one piece (a screw) was lost from a small table. Several of the boxes were somewhat crushed, but my glass items were not damaged. The main issue I had was lack of communication between the estimater at Colonial Moving and his move team. They arrived unprepared, without the wardrobe boxes I needed and without proper packing for my oil paintings which I had specifically requested. They did the best they could, but I had to give them boxes to use and it was not the best. Things were jerry-rigged together which made me worry. I had a MUCH better experience on my move from LA to NYC with Mayflower in 2015. Communication with me about the progress of my shipment and expected delivery was lacking. I had to call several times and couldn't get information for over a week.
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My original estimate included more furniture than I actually moved with and price didn't come down at all. I was disappointed with that. Also an estimated delivery of my belongings wasn't explained to me until just before my move. I was not informed that the truck was moving other families and would be making stops along the way and would take several days to arrive. I had a few people flying to NC to help us unpack and when I found out when the truck was actually arriving, I lost those friends to help us get moved in and settled. This was my 1st big move and out of state - I wish more was explained to me sooner.
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No review comments provided for this rating.
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It was excellent, my coordinator Sal Orlando, was extremely efficient and very helpful with my move from New York to North Carolina.
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Very good experience.
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Overall it was good.
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Everything was great
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Thank you very much for all your hard work and effort on our behalf and please thank everyone else who helped with our move, starting last October when we called you and Sal on a Friday and he came out the next day, a Saturday, to take inventory. Colonial stored part of our ‘stuff’ until we were finally able to move, and Renee and his crew did an outstanding job on both pick-ups in Manhattan (not an easy place to load/unload) in October and April, and were very efficient and careful. Ozzie, though not working directly for Colonial, did a great job in the 18-wheeler and was willing and able to deliver and unload today, a Sunday. Kristin, you represented Colonial and were our primary contact the entire time. Your quick responsiveness, caring attitude, and knowledge of everything about Colonial during the past six months resulted in a move that couldn’t have been better. Wonderful A+ job!!!!!
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You have the best personnel. Marlo (sales agent) from Hacensack N J office treated like i was family. He didn't known me but he guided,advised and offered emotional support to such change in my life. After living in N.J for 45 years.He also instructe me how to pack efficiently. Also Robert Collado such a professional and hard worker, he was on time, every item he delivered was intact. I"m so happy and appreciated for your wonderful service. Thanks a million
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very careful with everything during the packing
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No review comments provided for this rating.
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The pick up in New York went well, and the drop off was good only one item did not make it.
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The problem was Missouri had no idea we needed specific delivery date of June 26,2017. They could not deliver then. We had to change to June 30, so my sister lost 2 days of work = June 26 and June 30. The local company of Johnson Storage in Colorado was excellent, but Mayflower in Missouri was terrible.
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The driver of the truck was exceptional, he made delivery one day earlier due to the urgent need for us to get access to the save and get one of our passports
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The experience with Mayflower was excellent.Mayflower was on time to pick up and drop off all my belongings. Mayflower Customer Service was 100% Satisfaction.
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Overall, I found the associates to be very helpful. The movers that dropped off our furniture/belongings in NC were much more professional and efficient than the movers who collected our belongings in NJ. The movers in NJ also damaged a piece of the laminate flooring in my NJ apartment while moving furniture, resulting in a loss of a portion of my security deposit.
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Prompt service ,fast courteous packers,timely delivery without damage. Great overall experience.
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