Trusted Melbourne, FL Movers

Broken and missing items

Made the move seamless.

Great experience. Professional team from the estimate through the actual move.

I am extremely satisfied with my service from Mayflower, from beginning to end. I felt good from the walkthrough for my estimate, as though I would be in good hands. I had an excellent driver and moving team on both sides. Hands down one of the best experiences, I have told everyone that I know Mayflower and my team was amazing. Moving across the country was nerve racking, and my team helped me feel at ease. Thank you so much!

Loading wasn’t to bad. Clyde was exceptional and came back for a second inventory which updated our moving weight. Britney in Orlando, Fl did a job updating us on status and was exceptional in helping and guiding through the damage claim process. The delivery Team wasn’t that impressive. They damaged our King Sized Bed and lied about the damage while I watched them from my apartment window trying to fix the leg with screws and glue. ( which was still damp after they brought it in my apartment. Thanks Clyde and Britney for doing an exceptional job.

Your company was so easy to work with! You took the stress off my shoulders and was there every step of the way

The overall experience was easy and well communicated. The crew arrived when they said they would and took care in packing and unloading.

Some of our things arrived broken. Luckily, these items were not very important to us.

Kathleen Henderson and Brittany Torrao were both excellent - great customer service and helped us figure out some logistics when things were not going as planned. From my first contact with Kathleen we knew we made the right decision in selecting the team. Our packers/loaders in FL took great care of our belongings & house when moving out and we had wonderful service with the unloading/unpacking in San Diego. James was truly amazing moving furniture without damaging walls, ceilings, etc. Gabe, the driver, was also outstanding. We really appreciate the customer experience and having all with whom we came in contact treat us like family, and treated our belongings as if it were theirs.

From estimate to final unloading, everyone with whom I spoke was professional, friendly, caring and competent. Clyde couldn't have been more helpful and patient. Our mover, Mike, and the men whom he hired at both ends of the country worked so hard and did such wonderful jobs. I so appreciated the calls from the main office (Brittany?) to check on the progress of my move. Everything arrived when scheduled; nothing was missing or broken. We were traveling cross country and Mike gave us such helpful tips about our travel. There were no hidden costs. I can't say enough good. I highly recommend Sorensen and Mayflower. I would use them again in a heartbeat!

I found everyone to be very polite. Shook my hand and introduced themselves and said goodbye at end of job!

Great people, very accommodating

Everything went smoothly.

Great!

the move was done with the highest quality of professional work and courtesy. I was very pleased with the service.

The move was flawless. No damages to anything. Your employees and contractors were very accommodating. If you had a rating system of 1-10 they would get an 11!!! Thanks to everyone for a wonderful experience.

Overall, everything was GREAT! At both ends, things went smoothly and all the people involved were superb. We are extremely happy with the entire process.

Very professional from start to finish.

Move (driver/truck) wasn't Mayflower but someone you guys contracted - United. Overall, all was fine.

From start to finish this was a great move. Clyde was wonderful and friendly with the estimate. He explained everything to us and what to expect. Jeff our driver was friendly, clean and efficient. The movers were very respectful. I would use Mayflower again and recommend them to everyone.

The move was very smooth

Jeff & his team were simply amazing! The ppl he brought to the move both at both the leaving & arriving locations were a great group of guys.

Our overall moving experience (fourth time) was without any serious complications and specifically regarding the moving company, the smoothest we have experienced.

The guys on both ends did a great job for my mother's move. Very pleased!

The office did a great job with communication and the driver and loading team were kind, respectful, hardworking and careful with our items.

Mayflower handled every aspect of the move in a professional manner from the initial sales contract through delivery.

Efficient, pleasant, overall great experience.

My entire experience was great from the beginning to the very end. I experienced a continual connection with your company regarding updates, etc; a very professional service which will be related to any one who asks. Thank you.

Move went very smooth and delivery was on time

On time pick up and delivery. Dave worked with me because sellers would not move out on time and had to deliver to a storage shed.

It was relatively easy and quick and our furniture was handled with care

Everyone that we had contact with were very supportive and helpful. It helped take what could have been very stressful into an experience we will never forget.

Professionalism displayed by all workers and driver. They were efficient and hardworking.

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Every aspect of our move including storage was professionally handled. This is an excellent company!

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Our experience with mayflower from start to finish was Outstanding! We moved from NY to Orlando. The customer service was second to none. Jaclyn Tony is the consummate professional and accommodated our requests and needs during a very busy and emotional time for our family. We found the leadership at Mayflower to be excellent and attentive. Our movers responsible for packing unpacking and delivery were awesome. Steven and Ricky were great. Engaging and accommodating. Mayflower goes the extra mile. We even enjoyed a visit from the owner when we arrived in Orlando. Thank you Sorensen Mayflower !!! You are a cut above. Simply the best.

Everyone was very professional. We had follow up calls to be sure all was going as planed.

I was impressed with the attitude and helpfulness of the representative, Clyde, in explaining and answering questions - which gave me (compared with other reps. and quotes we obtained) a lot of confidence in him and the service to be provided. Likewise I was impressed with the Driver, Steven, and his assistants, with the packing, loading and unloading. They were courteous and demonstrated to me, good, efficient and careful work ethic.

We were pleased with the work ethic at both ends and the supervision from the driver. moving is extremely stressful but you made it easier.

It was efficient and personal. Taking excellent care of our belongings.

Love Sorensen and I think the driver (Wally) and his team did a great job. Still unpacking, so I don't know if all is there and intact, but overall a very good move.

Every step of the way Mayflower people were in touch with me and letting me know what was going on.

Your staff worked very well with me to get this done!

The team was very professional from beginning of the move to the delivery of my furniture. Best moving company I have ever used. The driver Randy was excellent..Give the man a raise!

Overall the experience was smooth and efficient.

The driver/mover was superb.he was professional,knowledgeable,friendly andefficient.the workers he used were hard working.arrival time was met[actually early).a great move

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Excellent Excellent Excellent Everything was Great!!!

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Great service thank you

Movers went above and beyond to help with last-minute packing, and also with moving our Temperpedic bed frame. They were pleasant and fun to work with.

The overall move was great . I felt so bad that the guys had to repack the truck because the big truck would not fit in my loading area. However they were so good about it, and I am so sorry for their inconveince .

Clyde was an excellent sales associate. He knew his business, was very polite and helpful. Kevin and his son, Dillon were so good. I can’t say enough about how diligent they were in packing and moving my home. Thank you all for everything. I see why my realtor recommended Sorensen.

The Sorensen move-readiness team was the absolute best.

Clyde, Megan, Bruce,Wayne, and the loaders were great to work with and are exceptional at their jobs! Although we won't be able to unpack our belongings for several months we believe every thing was packed-transported-unpacked into our storage units with care. Overall it has been an excellent experience!

Was very pleased with the moving process

Packing was done well. People arrived on time to do packing and pick up and deliver the furniture. People were friendly and cooperative. Overall move was excellent.

Everyone who assisted in the move, from the sales and customer service departments to the driver and helpers were professional, courteous, and really cared about the customer.

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Staff was very helpful and quick to respond to calls. Mover was superb - absolutely went above and beyond in ensuring everything arrived safely. Cannot say enough good things about the move. The quote was quite expensive for the minimum weight considering I had 800 lbs. Other than the cost it could not have been better.

Our mover, Randy, was amazing! My issue is with over estimate of weight/charge. After the first visit, I gave away a lot, including a whole bedroom set. Katheleen came out again to reassess, but never removed the bedroom set, or adjusted the weight/ price. I called Tiffany twice to address this issue before paying, and was told that it would have to be refunded by corporate. I never heard anything again. I recall being told by both Kathleen and Randy that I would only be charged based on actual weight, but Tiffany said I paid a set price, even though the extra bedroom set was never adjusted. I feel as if once my money was paid, I was a victim. I was also never called ahead to know when the mover was coming, packing and loading. I had to call. There was lots of communication selling the job, but after that, not much. Executive movers were great, as was Randy, he communicated with me and my son, who met him to unload in Indiana. I still feel I am owed the difference in weight.

Guys did a fantastic job both at pick-up location and getting everything in at cube smart storage facility at drop off location.

The two that packed my belongings were very professional and Kathleen that gave me quote was very precise and professional can't say enough about Tiffeny the one that made arrangements kept me informed throughout the process contents arrived much sooner than expected and the guys were great very professional put all in place a great experience for me would recommend to all my friends nothing damaged everything perfectb

Excellent. There were a couple of early glitches but they were dealt with immediately to our complete satisfaction. Great experience overall.

Scott Sorenson has an amazing team!!! Our moving experience was as painless as possible, we are very pleased. Thank you!

On time, positive pickup experience. Had to transfer to smaller truck for delivery some things missing, some things damaged.

Great people to work with. Very timely delivery.

Was very satisfied

The Move was so uncomplicated due to the help from Mayflower. Your employees were wonderful to work with.

Our local agent 'Sorensen' provided an excellent customer services for different kinds of issues and questions. Ms. Kathleen Henderson even came by during our last loading day and made sure the process was moving ahead seamlessly. We were very impressed with the driver, Randy who showed experienced leadership with his cool, competent and courteous manners and professional reliability. He participated in all steps of moving and made sure himself with detailed supervision in process. We noticed he was well respected and liked by his crews from Sorensen/FL as well as by Mayflower crews from Stirling/VA. Randy was the last one(with his truck) left our Florida home on Friday and he was ON TIME at 9am to unload in Salem/VA where his "fantastic team" from Stirling was standby. An Interstate moving at our age(my husband is 72yrs) can be a tough task but your excellent team made our final project/wish come true... many thanks to everyone and especially to Randy !!

Move was good. But while unpacking, I found some broken glasses and a glass picture frame. I think it was because I did not pack well for a long distance move. I did warn them my packing was not planned for long distance. But overall the guys were great and it was on schedule exactly as I was told it would be.

Everyone we dealt with was very professional and took great care to insure there was no damage.

Robin and his crew in both moving from and moving to states were excellent. Very friendly, helpful with questions, and took great care for our belongings.

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Faster and easier than I could have done it. As far as I can tell every thing arrived in the same condition it was in when they packed it all. Wonderful people both in Florida and North Carolina. The truck driver, Dave was totally awesome.

move was handled very well. The driver and move team were excellent. Packing and storage went very well.

Overall pretty good!

We were very pleased with the professional and courtious manner of each of the movers. We received a call with the time they would arrive and they wete prompt and efficient in how they handled each room and the packing of our more fragile glass pieces. On the day of arrivsl again the same crew minus one but again professional service.

Randy is a great representative for your company. He is a take-charge and professional person. The move could not have gone better thanks to him. Clyde and Tiffany were also very helpful to the overall good experience.

Everything was great, very friendly and contents of the truck were handled with care and wrapped.

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