3701 N Skiles Ave
Mon: 8:00 am - 5:00 pm See reviews >
Select Van & Storage
3701 N Skiles Ave
Kansas City, MO 64161-9545
Mon: 8:00 am - 5:00 pm
Tue: 8:00 am - 5:00 pm
Wed: 8:00 am - 5:00 pm
Thu: 8:00 am - 5:00 pm
Fri: 8:00 am - 5:00 pm
Reviews for Select Van & Storage
3.9/5.0 Average Rating
December 11, 2018
I would characterize move experience as average. Heavy furniture was not packed well resulting in broken furniture. Unloading crew did not attach all furniture and did not connect grandfather clock as promised.
November 10, 2018
Driver was vvery personable and friendly on both ends.
November 2, 2018
Final bill matched the quote. Packers and delivery did not rush their service. Driver was very communicative and arrived exactly as scheduled. Great service overall.
October 9, 2018
July 30, 2018
The big thing with any service is more about the people that show up to do the job more than the actual company. The people on both ends were okay.
November 18, 2017
Sue, our consultant, was very straight forward and thorough throughout her assessment. And Stephanie, our coordinator, was very timely with communication.
September 4, 2017
Total professional service from estimating, packing, shipping, and unloading...Entire experience exceptional.
July 25, 2017
It was a horrible experience. Your team broke every promise made: you were late on both pick up and delivery. Your team broke many items in transit and actually lost 29 pieces/boxes. There was no effort made to protect the homes upon pick up or delivery. We actually saw the crew throwing items around as if it was garbage. Communication between Select Van and us was extremely poor. I had to call a friend a Planes Moving and Storage to ask him to help us get to some answers. We've moved 7 times in our life and have never experienced such poor customer service. It's hard to believe Select Van is even in business. All in all it has been an unending nightmare doing business with your company.
July 24, 2017
Team was not notified are when household was on truck. Arrived at destination three days earlier than scheduled. House was not closed so was not ready to accept. While packing at origin went well, the repack during transit resulted in furniture being disassembled and thrown into crate resulting in lost items and damage. It appears that to save money items were jammed into smaller shipping crate than what was paid. Pretty much every item was damages as a result. Claim will be put submitted and expect damage items to be around $2000. Stand by review, sell household and by new at destination. Cheaper and easier in long run.
May 1, 2017
Charles the driver was very nice andkept me informed. One of the older gentlemen that unloaded was not very careful in u loading my things. He was told by the other two unloaders to wait and they would help him with my washer and dryer. But he acted like he was in a hurry and ran my dryer into the doorway. Scratching the front of my dryer. After that Charles kept him outside. Most of the scratches came off but some did not. And it's less than2 yrs old. I am not happy about this. As it could have been avoided. I also had a broken clock/ glass face. It was not packed well. Also, missing a small drinking glass from Germany.