Trusted Orlando, FL Movers

Positive experience

Phil Friedman,field rep.was our 1st contact with Mayflower, and we were very impressed.

We were very pleased overall. Our expectations were definitely exceeded.

very good move with few problems, load site not researched for access - normal sized cul-de-sac too tight for extreme long wheelbase tractor, driver had to spend hours traveling to get smaller truck. Did not deliver within promised time. Driver decided to shuttle delivery from remote location rather than at drive end, overall, happy with move except lack of communication about actual delivery schedule between sales estimator, driver/dispatcher, and customer.

Orlando to Tucson with pre-packing purchased.

Overall my experience was good. I have no major complaints

Very friendly, very professional, totally hassle free.

The move coordinator Hayley Cruz did a very poor job on keeping us informed about the move....

From start to finish everyone at Mayflower was extremely attentive to all our questions and concerns. Our driver and his crew were the best. They came into the house and covered the floors so they didn't track in dirt. They put everything where we wanted it and were extremely professional.

Everyone I dealt with was knowledgeable, efficient and extremely nice.

haley was great always communicated with us. She sent us a Thank you card after the move.

The only thing that we experienced negatively was the claims process

Our overall experience was good. The driver was great to work with.

Justyn was able to give me an accurate account of how the move would proceed, and how the household goods were accounted for. Dave, the driver, was very personable and detailed on his part of the responsibility. He was very experienced and thorough. The packers and loaders on the front end were efficient and careful with the furniture and boxes. They were easy to have in our home for the day. The team unloading in Lexington were very careful and helpful in doing their job. Overall the workers did an excellent job.

Great customer service - excellent follow through from initial visit to final delivery. Very flexible and helpful when plans change

Loading was quick and efficient. All of our things arrived safely.Our belongings were unloaded into our storage unit as I requested. Could not ask for a better experience

excellent , my husband passed away a few days prior to the move and i let justin and haley know i would need to change my date possibly. they were both very sweet and I received a condolence card in the mail from haley and Justin. very heart warming

From beginning to end we were very pleased with Sorenson's services

excellent

The arrival date and time was somewhat unclear, but otherwise it was an excellent experience!

Prompt responses, friendly delivery men, very helpful sales person Justyn. Haley very attentive to my questions.

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this was a hard move we were moving my husband back to Texas to die with stage 4 liver cancer. everyone with Mayflower was great , justin , haley bruce could not have asked for a better team

Robert, the driver and his helpers did a great job packing pieces we did not pack. At our destination Robert's helper and he were very efficient, on time and did a great job.

great everyone from start to finish was great

Lenny and his crew were awesome! Also, our move coordinator Haley was very helpful and checked on us several times throughout the entire process!

My overall move experience was amazing from beginning to end! Justyn was so very nice and helpful through the move. He smoothed out and bumps we came across. The truck driver Tim Day was awesome and got to my new location in just a few days. Both Tim and Justyn went above and beyond to make sure this move was smooth and easy. Last but not least Haley my move Coordinator handled everything perfectly. She make sure all my questions were answered and even followed up with me after the move. I will definitely be using this company again!

Fantastic job by the whole team. Tom, Hayley and Charles did great and I would absolutely use them again.

Entire team at Sorensen from Chris & Hayley the Sales and Coordinator team to the Driver, David, where professional with great communication.

Efficient, prompt,expeditious

It was a pleasant experience and the follow up was excellent. I would highly recommend your company to anyone needing moving services,

The staff was professional, efficient, and friendly from start to finish.

Moved from Orlando, FL to McLean, Virginia. Only one lamp was chipped, but I'll take that, considering I have massive flat screens (80") that were not damaged, along with other expensive furniture that was also not damaged. The movers were friendly and careful with my items. The driver, Jason, was great. He made sure to keep in touch with me on when he would be arriving and kept in contact with me. Unloading my furniture was a quick process and they were great. I was terrified that my furniture would take weeks to arrive or that there would be missing items, especially with all the horror stories out there but I'm glad my story was a happy one! Justyn Cole, the account manager, was great in helping make changes to the move and always replied back in a timely manner with my questions/concerns. Would use them again.

very pleased

could have been better

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Overall, Dave was very communicative and knowledgeable. He and his crew handled our belongings with care.

Overall i had a good experience the lead was very professional and thurough. I did not like having loading and delivery crew. I find they are not familiar with what is what and i still have boxes that i am not sure where things are. This is my 3rd cross country move so i know thia ia normal but overall everyone was reapectful and hard working

From Hayley to the driver - I was very pleased with the level of customer service.

I called mayflower because of their reputation. The whole process was easy and everyone was extremely nice.

several missing items and no response when I called about them. I was told at that time a claim form would be sent, that was a week ago still no form?

Kevin the driver was absolutely superb. He really made the experience pleasant, and much less stressful. Expert, professional and timely!

Our moving experience with Mayflower was outstanding. Also, considering there was a hurricane about to impact Florida just a few days after our move. Randy did a great job as did the 4 men who helped. We would highly recommend Mayflower.

It was excellent – – I was very pleasantly surprised.

I have moved professionally 6 times. This was BY FAR the best crew of movers and packers in my experience. They did a great job, were professional at all times and did the job in less time. Awesome.

great can't say enough about Sorensen Mayflower .

Overall great experience. packers and unpackers on both ends were super friendly, great with our kids and efficient. Only opportunity would be the missing tools on the packing end. If we hadn't left a few tools out, the movers would not have been able to take apart beds and things.

The move went quite well. The planning, coordination, packing, pickup and delivery phases all went as planned and without the slightest problem. The flexibility, spirit, and professionalism of the moving team was amazing.

Overall was a great experience. Consistent contact with quick response to any questions I had. I was never worried about the move.

The overall performance of your personal was very good. On time and my needs were addressed in a timely manner

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Coordinator Haley Cruz was beyond excellent but our sales rep was sometimes difficult to reach and changes were hard to make. Joellen seemed to be really interested in doing a good job but didn't always follow through with calls, etc. It seemed that she was overloaded with to much responsibility.

Joellen was wonderful wonderful and so knowledgeable, helpful! I would recommend her and Mayflower for any moving experience!

Good

I have moved 4 times in the last 5 years. This was absolutely the best moving experience I've ever had. Moving is never easy or fun, but this crew made it as painless as they possibly could!

Great experience. All staff was professional and courteous. Everything was explained clearly, movers and packers were on time. Delivery was on time and day expected. The staff made the move seem less and less stressful.

Moving crew did a great job.

From the first meeting to the final delivery all was excellent

Packing guys had a good attitude and were efficient and personable. Delivery guys were 110% professionals that truly cared about my experience.

Everyone was professional..time line was great..

Tony, his wife Sarah and crew were the best. Fast and smooth. At the loading and unloading it was so smooth. They are the best.

The teams on both end were very courteous and professional.

Extremely professional

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