Trusted Phoenix, AZ Movers

Everyone was very professional, friendly and helpful throughout the whole moving process.

Polite staff, great communication

The packers were excellent in their care and expertise and the movers and unpackers went above and beyond to make sure everything was taken care of before they left.

The overall experience was fine. However, I wasn't notified until 7 pm the night before the move, so I couldn't get the certified check needed for the payment. That made for a messy mix up when the delivery people arrived.

Tina Bollinger and Michael Burney both helped me make a cross country move incredibly smooth and seamless.

Very nice and efficient!

Very well done.

The entire experience was good from start to finish

It was professional, answered all my questions explained things to me that I asked about and overall I was very satisfied

Our rep Tammy Bess was absolutely amazing and great support throughout the entire experience. The driver Lelo was also very friendly and professional.

Both crews at origin and destination were very professional and courteous

The experience was great and so much easier than we thought it would be. The lead driver had a plan and followed through with it all perfectly.

Mike was extremely professional in making sure every aspect of the move was covered from boxes to the antique furniture. He set up a different company to come in and crate three items cross country. I was very pleased.

The Dirks team was fantastic from start to finish - the estimator, Michael Tull conducted a thorough but fast review of the entire home and its contents and took detailed notes on the various aspects of our complex move that would entail two load ups to start, one move to GA and another planned for July/August with a third pack up and move out planned for the future. Tammy Bess, who coordinate the packout teams was a charm on the phone. The teams that came to pack and move out were fantastic: friendly, d

Everything was packed really well and shipment arrived on time.

The Mayflower personnel were professional and friendly. They packed our furniture extremely well, nothing was broken when we received our furniture at our new home.

The review of items to be moved made packing easier as the number and size of the cartons were listed. Movers packed the cartons and other efficiently. When it arrived at destination, movers put the cartons where I wanted. Everything was done very efficiently.

The driver of the moving van and his wife were great to work with and very efficient. Keith was very informative with arrival dates and during the actual loading and unloading. Can't say enough good about his effort to make it a smooth move.

Great from the start to finish.

I was very happy with Mayflower's service; I was updated regularly by Tammy and my driver, Everesto. All staff were professional, nice, and efficient. My move went smoothly, with a reasonable price and timeline.

Wonderful experience - your team was easy going and it made the moving experience less stressful

All the staff we encountered were excellent and trustworthy.

They were so professional and courteous it was a real pleasure to deal with the entire crew

Very organized, worked well with me on short notice

We have moved with Mayflower a few times already and lucky enough to work with Michelle Carney. This move from Colorado to Oregon was pretty close to flawless. Michelle is excellent at communicating and following up at every step. Steven the driver and his teams on both ends were the best. Also, the third party service providers that Mayflower contracted were friendly and professional.

From beginning to end, the whole experience was fantastic! Everyone was really terrific.

Friendly people, excellent handling of packing . Excellent driver, can’t remember his name but deserves a raise.

Skip (Jason Skipper) was amazing and accommodating. Also Tina Belanger was fantastic as well.

It was super quick and they were very nice.

Former customer and I have always received excellent professional service from Mayflower with agent Steven Hook and his team.

Luis (my driver) was very good, conscientious, thorough, and great to do business with. Tammy (my corporate contact) provided great follow up throughout the move. The gentlemen who loaded and unloaded by belongings were considerate and hard workers!

Everything went as promised. Everyone from the sales person, move coordinator, the moving crew, and the packers were quality folks and took great care of us.

The packers, movers, and driver were all very respectful of our belongings and very personable as they worked with us. It was nice they asked questions about things we might not have thought of beforehand. For example....is this moving to the same room at the new location? They weren't on auto pilot . If they didn't know, they asked and that was great.

Excellent in all respects

The overall move was excellent. Employees were very nice, respectful, and helpful.

The movers were excellent on both ends. Our truck driver Steve was great. Only problem is that one very important box is missing… has not been located.

The experience was amazing

Awesome experience with mayflower I have to say I was a little nervous but what a great team I experienced Michael was the first person I met as he came to my house for inventory and explained in detail the journey, Then Christian the driver came with his crew and Wow the were so polite and professional then follow up along the way with Tammy was great.. also the crate on both sides were great and the guys that came to wrap and box my mirrors and pictures were great and friendly over all experience was perf

I have already provided written comments for my other contact that are the same for this response, please refer to that other contract response. All good and exellent.

I checked with my niece about her experience, she raved about the fantastic customer service. Mike Tull and Tammy Bess made things easy for us all. I would especially like to thank the people that picked up and delivered the items to be shipped, transported and delivered. I don't have their names, but they are the unsung customer service super stars of your fleet. In addition, I want to thank and praise those drivers and their families. No one understood the importance of our truck drivers as it

Moving out was chaotic and some things got packed despite instructions. This was not caused by Mike who monitored the move very well and in good spirits. Moving in less chaotic but one member of team seemed angry we did not stand by stairs and instruct him where to place boxes which were usually labeled. In contrast, Mike very cheerful and easy to work with.

We have never moved cross country before and were extremely apprehensive about which moving company to use, I heard about Dircks and all of their ties to the Arizona community and decided to give them a shot, plus Mayflower has been around forever. I am so very thankful we did. From the first meeting to the final move, everything was handled professionally and above and beyond my wildest expectations. I could not be more impressed. The men were on time, extremely careful with our possessions and very f

Michelle Carney was an amazing help for squeezing me into the tight schedule. The van driver Christian was also very helpful. My only gripe would be the regional helpers that are only there to assist with packing and unloading. Since they're contracted and not apart of the full move, they don't take as much care as the van driver does.

Everything was great! Communication was excellent and it all went just as planned.

The guys were really nice

The move went flawlessly. It started with Michael Tull estimating our house, working thru the proposal and being very patient with our questions, and several changes to what was being moved. Tammy Bess was on-point with communications all along the way, keeping us informed and on schedule. The packers, including the company that crated our flat-screen TV, were very friendly, thorough and fast. Our driver, Luis, and his loading/unloading teams were awesome. They arrived at our new house in Colorado ahea

well organized and thorough

Well I thought I had to pack things for the movers. So I packed like crazy and I'm terribly disabled so it was excruciating. They came the day they were to pack and I was crying bc I thought I had to have everything packed so when the Packers came, I would have helped them. What a good! They said we'll come tomorrow when the truck is here at 8:00a and they were 1/2 hr early and they were the BEST packers and movers I've ever seen. They were done in a day and was respectful of my items, my apt and life. I c

Everything has worked out really well.

Overall was positive. Movers were courteous and quick in packing / unpacking. We did lose some items in the move (a tote, all TV mounting screws, game chair cushion, etc.). Also, a small TV stand was broken as well as the office desk keyboard tray. Additionally, items from different rooms were mixed into single cartons that made no sense (master bedroom with kitchen). This happened with multiple cartons. Finally, there were some items that were not treated with care. For example, a small jewelry kee