Trusted Phoenix, AZ Movers
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Phoenix Movers in Your Neighborhood
Dircks provides moves within the metro Phoenix area as well as to other points within the state of Arizona. We have a variety of trucks that can service any size move from a small apartment to a large home. Our uniformed movers are all full-time employees, and each undergoes a drug screen and background check.
Hours
340 Customer reviews for Dircks Moving & Logistics
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Mayflower did a great job
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Flora did a superb job of wrapping and boxing all of the glassware, artworks and mirrors. The loaders and driver were very professional and pleasant.
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We had a number of problems with the sale of our house and the people we dealt with the most - Mike Burney and Wanda VanStaveren - were exceptional.
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The entire experience was above my expectations. Everyone I had contact on the phone when I initiated the process was excellent. Mike Burney in Sun City was the best. He worked so well with us during a difficult situation. He really helped get the inventory right during my mom's illness. The packing and moving personnel were very good and took good care of the items. Wanda went above and beyond to ensure the entire process went smoothly. She also ensured I was refunded for a container we did not end up needing. I was promptly refunded. The mover who dropped of the items in FL was very professional and respectful. Mayflower is top notch and made the whole process easy and stress free during a tough time. Can't thank everyone enough! Highly recommended!
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Good packers! Excellent Driver! Excellent coordinator!
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From the start (from the surveyor to the movers) I felt very comfortable and was in good hands. Everything went very smoothly.
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The support from the contact person was great, the packing team was great as was the load team. There was some minor damage during the move.The unload date was the best it could have been. The unload team was not as good as the load team and the clock set up could have been a little better. All in all, ir was a good move.
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The sales rep was knowledgeable & replied quickly to my questions. The customer service person in PHX stayed in touch with me before, during and after the move - which I greatly appreciated. The packers who came the day before were on time and displayed professionalism. The driver and the team of truck loaders and un-loaders were well organized, on time and displayed professional behavior. The driver's communication was excellent!
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Worked very hard. Were pleasant and conscientious.
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Great, the only thing, I would suggest is to specifically ask customer on EACH item - are you packing or would you like for us to pack. In addition, label bedroom not just 1, 2 or 3, but describe the bedroom location so the customer can review proposal more accurately. But overall, very excellent service.
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picked up on time and delivered on time. Enjoyed the people that I dealt with.
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Excellent handling of furniture and care of my existing residence. Drivers and packers were efficient and pleasant to work with.
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Moving is stressful to say the least, but I always felt like my family was being taking care of of and throughout the entire process. I was checked in on by several different departments throughout the day a weeks.
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Perhaps best move in about 10 moves- all long distance with major moving company!
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From start to finish, Mayflower offered exceptional customer service. Very communicative throughout the entire process and answered my many questions in a timely and efficient manner.
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Everyone who I spoke to all treated me very professionally and took the time to make sure that I understood everything that was going to happen with my move. I was never rushed and never made to feel annoyed because of all the questions I had!
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It went pretty smoothly aside from beds not being assembled and my harp missing for almost a week. Luckily it wasn’t damaged.
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Mayflower and our driver Kevin made our move extremely satisfying and easy. They were professional, courteous, and treated our belongings as if they were they own.
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Everyone I dealt with made the move easy and they also helped me to understand the overall process.
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Great communication with our personal contact person and excellent communication with Wanda our phone contact. Men were exceptional in packing and unpacking our house. Very professional and even asked if they could help in any way at our dropoff lication.
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No review comments provided for this rating.
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Great experience
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Everyone I dealt with was amazing and super helpful! Moving is stressful and your team made it as easy as possible!
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Move went very smoothly. Packing was completed in one day. Truck was loaded in 4 hours the following day. Truck was unloaded at our storage facility in two hours. The driver and his assistant were exceptional.
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No review comments provided for this rating.
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The people we dealt with at Mayflower were all fantastic
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Prompt, courteous, respectful and focused on getting the job done right and quickly. Lakevion went above and beyond to ensure our goods were well cared for. He was very personable and an overall great guy that gave us peace of mind with the move.
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Very nice workers, did a great job packing and loading and unloading, would use them again.
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Knowlegable, courteus, wonderfull. Truly happy
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Great from initial contact with Jim Tate. He was very good with follow-ups. Carli also, she was great with follow-ups. Flora and Donna were excellent packers. The two fellas that loaded were also great. Furniture was delivered a day earlier than expected -and again Pablo, David and Marcos did an excellent job unloading. Everyone was a joy to work with.
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The support team was outstanding.
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Great work from Dierks, Ed and his team. They made our experience excellent.
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No review comments provided for this rating.
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The move could not have gone any better. It began with Michael Tull coming to our home for an estimate. He was so helpful and professional. Our mover, Walter was excellent, such a hard worker and very careful to make sure everything was handled with care. And Ginger stayed in contact with us through the entire process. Such a great company!
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Movers were very professional and efficient and took great care with our belongings.
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Great, coordinatior and driver were awesome!
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Great packers and driver!
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Jim Tate was excellent in working with us to make the shipment go smoothly. He worked with us to reduce the cost when I believed we were being charged too much. I would highly recommend Mayflower to any of my friends needing services.
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No review comments provided for this rating.
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Everything about this move went very smooth: getting the quote; planning the move; great work by the packers; loading the van then making the delivery. It exceeded our expectations!
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Super, he delivered on Thankgiving
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The move was good. We had a great driver. They forgot to bring a box to pack my TV. I shipped on my own and the company is planning on re-imbursement.
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Were having a difficult time yrying to identify whats in each box. Packets basicly did a poor job lableing. The guys who loaded the overflow were terrible. They banged items aroumd, dropped a headbourd twice. They failed to follow my directions on not useing the rear fender on my motorcycle. It not only got bent down, but has strap marks allover it. It will have to be replaced.
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We were kept informed from the 1st contact with our move estimator Mike Burney to the last box off the truck and follow up by Wanda was great! It was such a pleasure to work with a professional team, efficient, on time, and extremely helpful. Took all the stress out of a busy time for us We highly recommend your moving service Gary and Malinda Parks
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Packing services, loading, un-loading, Third party services, and Customer Service were all excellent.
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Very pleased with the entire process. The communication, from the start to final delivery. Everyone was on time and very professional. It was a great experience.
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Great, the crew was A+
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The loading went well with plenty of men helping. The driver and his partner were excellent and well informed! Very kind also??. Moving is always a little stressful !
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We had a great overall experience with Mayflower, starting with Michelle Flynn. Michelle came to our home to estimate, was professional and accurate. Her estimate became the price, no hidden charges, we appreciated her ability to be accurate and very competitive. The delivery team led by Eddie McBride and son Alex were amazing! They showed up on time in Phoenix and delivered to Oregon on time. Eddie on site checked in during the load and unload with us to see "how they were doing" or if we had any questions? The team was kind and careful with our belongings. Finally our move coordinator Ginger Machala stayed in touch with us all thru the process, confirming arrival times the day of the move, checking in during the loading, called to confirm Eddie's arrival day and time, called during the unload and finally after everything was done. We are very happy we selected Mayflower/Dircks over several other bids!
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The Mayflower driver was excellent. He gave us details during loading and when to expect our shipment. The follow-up throughout the process from Dircks Moving was also excellent.
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The sales associate Steve Hook was great to work with and did an accurate evaluation. Sina in the office is the most conscientious person I’ve ever met and always followed through. The guys from Delaware who moved us in were a little lazy and did not give us enough help with arranging furniture. The head guy was more concerned about scratching the floor but also yelled at me for changing my mind where a piece of furniture was going to go. They took a lot of breaks and it was a long day moving in. I think they were from United. The packers packed everything so nothing broke thankfully. The guys moving us out disassembled four storage racks and then lost the parts to put the last shelf up. MSS here in PA charged an outrageous amount to send me the parts. Too bad those moving guys in Phoenix disassembled the shelves. It did not seem like they should have done that. All in all this is the best move we have ever had and we have moved 4 times in 10 years.
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Everyone was very professional and took their job serious and with an attitude to please.
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No review comments provided for this rating.
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Other than taking 12 days from pick up to delivery the move went very well.
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Excellent
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The original sales rep was great; the customer service lady was super and followed up; the driver was great! Start to finish was wonderful.
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Our move went very smoothly. The movers put down pads to protect carpet and wood floors during move out and move in at new location. They carefully packed items onto truck and padded things well. All people involved in our move were very professional and courteous.
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Even the third party craters were good on both ends
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Excellent job of loading and unloading by hardworking, friendly workers at both ends of the trip.
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The process was a seamless as it can possibly be. Every employee I worked with was very friendly hard-working and personable.
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Overall the experience was very good. We've moved several times across the country & Dircks was the best at follow up & keeping me informed. Boxes were fairly abused by the time we received our delivery which was on the very last day of estimated window.
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They performed as promised at the time they said they would. they arrived at destination ahead of schedule. the office person kept us apprised of what was happening. everyone was courteous and efficient.
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Overall a good experience..
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It was very well executed from survey stage through final delivery. Flawless in fact.
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We were extremely pleased with your personnel from day one. After talking to Michelle Flynn, we knew this was the company we wanted to handle our move. She was just delightful and caring....and especially brilliant in assessing our rooms of furniture. Every conversation with her was pleasurable. This was a very difficult time for our family,and she was immensely helpful with all of the details. On moving day, we were greeted by three of the finest gentlemen we have met. Adrian, Sergio & Eric truly must be the best of your best. They were professional,accommodating and made us feel at ease with our Mother's belongings. We enjoyed their presence very much, and were very happy they would be the ones making the move for us. Ginger Machala continued with the extraordinary and pleasing customer service of your company. She kept us informed on the move with travel updates, and assured us all went well. She was also quite personable. Once the merchandise reach its destination, our family there was equally pleased with the way everything was handled by your guys, and the smooth transition to our second destination. Kudos to your company, and the amazing people you employ who made this a memorable and satisfying experience for all of our family. We will always remember your superb customer service, and will highly recommend you to everyone needing this type of service. Thank you so much for everything. Ken & Lil Kruger Phil & Louise Cicero
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EXCELLENT
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Very Professional from start to finish
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Overall experience was good thanks to Mike Burney, Ginger Machala to Henry the driver.
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We all know that moving is HARD, but our moving crew was TERRIFIC! They were very respectful of my mom's home, her furniture and her personal things. And, even though we had 1 item damaged, the mover came to me immediately and explained the damage. They certainly made a tough job as easy as it could have been and I'm grateful to the team that was assigned to my mom's move (Louis')!!! Thanks Mayflower.
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From start to finish all involved parties were communicative, friendly and professional. Steve Hook was prepared and even printed an inventory invoice at our home. Sina followed up with me diligently throughout the move. Our movers, Luis and team were outstanding!
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The move experience was good except for a few missing items. Nothing substantial and the only broken item was something I did on my own! Jesus and Alberto did a great job including hauling away the empty boxes as we unpacked.
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It was a very complicated move with the household being divided between two destinations. My name was misspelled between the two moves even though I gave the correction. Also, the website did not provide the delivery times accurately and that was anxious making.
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Very professional. They were on time and very expediate and careful loading and unloading. The driver was very knowledgable as well as professional. The guys who helped load and unload also were very good. They arrive at my residence in a very timely matter and were also on time at the destination. We were very happy with our choice of movers. The coordinater was very nice and very, very helpful. Kudos to this company and we highly reccommend them for your move.
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I was impressed with the customer service all through the move.
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My items were picked up quickly and efficiently. I was notified throughout the process on the pickup and delivery times. The movers respected my home and made every effort to handle everything carefully.
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The people involved in our move were outstanding......but the long wait from moving day (8/27) till delivery day (9/5) was a "drag". Yes, we knew what our delivery window was, but it still seemed like an eternity.
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No review comments provided for this rating.
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Mayflower moving company made the entire process seamless and smooth for our move from the initial contact through the final delivery of our items.
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Pleasant experience
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Thank you for making the move go smoothly. I appreciate every one who helped!!!!!!
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Michael Tull and Ginger Marzala were amazing! I can’t describe in words the awesome customer service experience that my husband and I enjoyed with their service. We are really grateful!
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Overall, our move went very smooth. We were very happy with the professionalism of the driver, the timeliness of the delivery, and the constant communication throughout the move.
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I had a good experience with mayflower with my recent move. Nothing was missed. They also delivered my stuff in exactly a week which is impressive. My TV has been damaged during the move but they responded promptly to my claim and are in process of reimbursing me for it. I am satisfied with their response.
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Had no problems with Mayflower. They were where they were supposed to be each time. Contact people were a big help
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The preparation experience was excellent. The packing and the moving day also excellent. The communication with driver was poor although Karlie tried to keep us informed. But it wasn’t daily and often we had to call. The promised delivery was 5 days late , although we heard that a check will be coming to cover every day late. The communication with delivery company was poor and they had no idea of where to go, etc. The driver remained with the local hired movers. One was very good(believe his name is Stephen). Other big and a whiner and was definitely not intelligent. How he piled boxes is a problem for me. Piled them so high that an 80 year old, 5 foot woman can’t handle them. The driver moved nothing, only the 2 movers. He was overheated and red faced and sat in truck. Also had to have every light on to sign papers. I feel he should not be driving with that problem. After the wait and delivery, just happy it is finally here.
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Friendly Fast and Nice like a Great Pal. Brilliant Move on all counts. Although there in fact was BREAKAGE Lots Of It
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Excellent packers. Not even 1 item was broken. Driver "Clarence" extremely helpful and friendly. Unload went smoothly.
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So pleased with the kindness of all your people starting with the first estimate to the end delivery. Patient, courteous, professional all the way.
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Was impressed with the Sergio the driver for the move and the crew that packed the truck. They really knew what they were doing and well organized.
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Great lovers. Great driver. Efficient move day and travel time. All around great
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From start to finish, throughout 2 pickup locations an an indeterminate dropoff date & location, the packers, loaders, driver & un-packers were AWESOME!!!!!!
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went generally well. Punctual and communicative. Workers were kind and thoughtful overall
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Overall Mayflower exceeded my expectations and I was pleased with the service we received.
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Everything went very smoothly. Great driver and crews on both ends. Absolutely mothing was broken or lost. Best move i have ever had.
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They took a lot of the stress out of moving. Would hire them again in a heart beat!
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I was respected. I was treated thoughtfully. My belongings were treated very well too.
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Ray and the guys packing up our stuff in our phx did a great job. All very friendl, fast and clean. Ray communicated well through the trip and delivered all our stuff safely
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Excellent experience.
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Mayflower accommodated our special needs in a gracious, caring manner.
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No review comments provided for this rating.
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No review comments provided for this rating.
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Mike Burney was very helpful and kind...Tim our driver was the same with great crews both in AZ and here in Fl.
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Everybody was very pleasant and professional.
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From start to finish the move was flawless. Dirck's Moving system did a fantastic job. You kept us informed throughout the move process.
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Logan was the best person for the job. Very pleasant, very careful, very strong, and very personable. Will ask for him again when we move a client
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I was extremely impressed with the professionalism, attention and pleasant office staff, driver, loaders and unloaders. I have nothing but good things to say about the experience.
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My moving experience with MayFlower was excellent. Everyone arrived on time and was very polite.
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Movers were very efficient, professional, on time and friendly. Made a stressful situation better. They were very nice people and very competent.
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From Mume, to Ginger in the office to Henry & his crew on both ends were awesome! That Henry is a hoot & yet super professional!
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On time. No damage whatsoever. Lower cost than estimate. Excellent, courteous service from everyone we had contact with.
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Very good communication throughout the process
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Steve provided a prompt and fair moving quote. Sina kept in contact during the entire move. Even if I was not available, she left a message and let me know she was available if needed. Moving is stressful and Sina’s contact and care is very much appreciated.
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The move went perfectly, without a hitch. The people always were one step ahead of me, and I'm "quick on the draw." Most refreshing. Never a worry.
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Michael Full was an amazing representative of Mayflower...always returned phone calls, emails and was so pleasant. Very easy to work with and very thorough
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Mayflower made my moving experience great! Our driver, Christian was professional, honest, and a delight to work with! Sina- in the office- kept me updated and informed and was a pleasure to work with. Michele- the sales rep- was knowledgeable and patient. We have nothing but praise and good things to say about Mayflower!
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No review comments provided for this rating.
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Overall excellent. We would have liked more time with the driver's assistant checking items during the packing, and there was a 2 day delay in delivery but we did get consideration for that.
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Overall it went smoothly the move coordinator did not always have the most up-to-date information.
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The driver was great. He really knew how to pack so things wouldn't get damaged. He didn't insist that I needed to buy more boxes or supplies, like my few last movers. He got everything worked out so my bill didn't go up. I would use Mayflower again! In fact I was recommended this company from a friend that had a great experience too.
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Timely, courteous, nothing broken.
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Driver and crew did a great job and had a great attitude.
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Overall move was well managed by Logan. Damage included crushed file cabinet and major damage to side of hot tub. Waiting for call from Mayflower to asses damage expense
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Perfect and professional move and movers...
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EXCELLENT
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Everything aspect of our move was fantastic! Very responsible packers, loaders and movers! The driver and the person that help him unload the truck, were very professional and did a great job
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No review comments provided for this rating.
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Our overall experience was wonderful except for the delivery of our furniture. That was less than wonderful with inexperienced workers and some damage.
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I couldn't have asked for a more professional group from beginning to end for my long distance move.
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Enjoyable experience. Great service, wonderful contact(s) experiences, and contract honored in every detail.
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The whole moving experience was handled well. The people I had contact with were polite and willing to follow my wishes.
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No review comments provided for this rating.
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Excellent except for some rushing in unloading: our computer was dropped in the haste. One other item, a bathroom scale, was broken. Otherwise, excellent all around--great driver Wesley and coordinator Sina.
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Jesus, the Driver and his assistants Santos and Mark were skilled in their work, very courteous and concerned that we experienced an excellent moving experience, which we did.
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We were very pleased with all aspects (process, Mayflower staff) of the move. The move experience exceeded our expectations.
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exceeded expectations
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Excellent customer service from the moment I made the first phone all. They were timely and professional. They took very good care of my Mom and her move from Arizona to Connecticut. Would definitely recommend.
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Well planned and executed. Moving coordinator was great!
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Mayflower Rep Steve Hook did excellent job of explaining everything and answering questions. Marcy Ehrlich was very efficient as the moved began and ended.
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We were very pleased from Steve Hook, Marcie, the packers, Desmond Ward the driver & the men he hired were all top notch.
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no problems.
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Everyone was extremely proffesional. My mover was outstanding. I can not remember how to spell his name. But Levation was such a pleasure to work with.
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well-organized. excellent communication.
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Excellent move! I have moved numerous times in my military and civilian live and this was the best one by far. All of the folks from Dircks/Mayflower that I interacted with were professional, helpful and pleasant to deal with. I would definitely recommend this company to anyone.
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Joe, the driver was great. very experienced, great crew before and after. had bad experience with 3rd party palleting some things...had breakage...not happy about that.
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No review comments provided for this rating.
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Everything went well and all employees involved met r expectations and then some
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Overall very favorable experience. No negatives whatsoever to report.
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I don't think our move could have been any easier. It was so organized The people who packed and the people (Both named Ed,) who picked up and delivered were very efficient and accomdating! Would recommend Mayflower to anyone!!!
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Everyone involved in our move from Arizona to New York from Stephen Hook to Marcy to the van driver Logan & his wife Lillian did much more then I ever could have expected. they were friendly polite knowledgeable & very helpful. Logan his wife Lillian & the local moving men they used in AZ. & N.Y. were the best. not one item got lost Or broken. when a piece of furniture would not fit in the room we wanted it in Logan & his wife did everything possible to get it in place. I really can not say enough about how great they were. and I still cannot believe that two packers in Arizona packed our 2400 sq. ft. house in less than one & a half days, & boy did they pack everything super good. The bottom line is that if you want the best moving experience you could ever have use MAYFLOWER
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Very satisfied with the whole moving experience. Wonderful moving team!!
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We were pleased with the communications we received during the transit period. Everything was handled well and professionally.
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Moving from coast to coast is tough. But from the time I met Steve Hook, to Marcy coordinating my move, to Dan and Dallas actually moving, it was a great experience
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Polite staff who were friendly and, for me at least, most importantly, on time.
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We can't seem to find one kitchen box that had special item from Sprouts Mkt. and a special small microwave popcorn popper-not the end of the world!
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The driver mike and his helper wallace are the best i have seen. I have moved with military dozens of times. They were flawless
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Very smooth move. Dave the driver was excellent ! Kept me informed every step of the way and was where he should be when he said he's be there. Impressive !
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The lady who I spoke to and signed a contract with was wonderful. The movers were on time and listened to what I had to say. They were very good. Only a very few items have been broken. I still have lots of boxes to unpack.
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From the initial quote to the final arrival at our new home, everyone was professional, friendly, timely and efficient.
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amazing service,first class on top of you game every person we came into connect with was so helpful, Im truley empreesed
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We found one small thing broken. Also delivery date was longer because they didn’t specify that it’s 7 to 8 business days Monday thru Friday. Because our stuff was picked up on a Friday it actually ended up being 14 days till delivered. We were without our stuff for a week. The service was awesome. The pick up and delivery guys were also awesome. All in all it was a great experience and would highly recommend to anyone.
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After moving some 25+ times this was the best ever. Jim Tate provided excellent service, as well as the entire Pheonix crew. The driver, Michele, and her partner Lawerence also deserve special recognition. Pablo and David were also exceptional. Everthing arrived in good condition except for an aluminum automatic lid closing kitchen trash can. The other incident occurred when a tire on a 2 wheel hand truck exploded and stained the driveway as it contained "stop leak". The IL unload crew was not nearly as competent as the Phoenix team. They were in a hurry and delivered numerous boxes to the wrong location despite being clearly marked on each box. They were not as polite and professional as the Phoenix team, for example on commented he only moved an item once so be sure where you want it. Again, Michele and Lawrence went beyond expections on the IL delivery side of this move. We will not hesitate to recommend Mayflower to anyone looking for a moving company.
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It was great. Rob arrived early and got right to business. Very nice couple.
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Packers Jack, Dave & Rick were amazing and efficient. Rob & Carol (driver & wife) did an excellent job. They hired great assistants.
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I was highly impressed by the professionalism and efficiency of these crews (both in loading and unloading)! They did an excellent job!!!
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From the salesman, Steve Hook, to Marcie the logistics lady, I have never enjoyed such professionalism in my 24 lifetime moves. You are simply in a class by yourself!
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Excellent service and communication. I felt like I was there only customer.
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Everyone we worked with was very professional, friendly, and positive. No one said no or hesitated about our special requests. All work was completed in a very timely fashion.
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Excellent communication from beginning to end. Marcy Ehrlich, the coordinator, was phenomenal. Packers were excellent. A superb experience especially considering the distance.
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Loved the driver, Henry. Had problems with the unload twosome. They did the damage and they didn't bring boxes into areas. Just stopped at the edge (like garage and closet) They turned boxes marked fragile upside down to look for numbers that would not have been on the bottom. They placed fragile boxes on the bottom. I have not totally unpacked because I'm going to move again. But, I worry.
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great driver great packing and un packing crew Marcy was great
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Your entire Team from 1st contact to final delivery preformed to the highest degree of our expectations.
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We worked with Dirck's in Arizona and the estimator, Steve, and Marcia in customer service were excellent. The driver was great too. Our goods arrived were picked up on a Friday in Arizona and delivered in Missouri on Monday!
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Move went well considering distance, (1500) miles. Everything arrived on time, and in good condition.
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The packers, loaders and delivery personal were delightful individuals.
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Overall my experience with Dirck's Mayflower was good. Before actually unpacking, I would have given a much higher rating. The nice lady who packed (she and another man packed) did a fantastic job. The rooms I know she packed had virtually no breakage. She was fast, but really knew how to pack things properly. However, while the second packer was quite friendly, the rooms he packed were filled with breakage and not orderly packed. My expensive sewing machine was literally put in a box, on it's side. Thrown in were small statues and pictures. My son's room, while I admit was a huge roomful of items, was packed very poorly. Interestingly, when he packed this room, he had the door closed. This did seem strange. Now that I'm unpacking my boxes, I'm finding many boxes that should have come in the house are in the middle of my garage with other boxes. I feel if a box says family room or kitchen, it would have been nice for the those boxes to actually be in the appropriate room.
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No review comments provided for this rating.
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staff very professional &pleasant to deal with. Everything was packed securely and arrived in good condition with the exception of sofa dust cover. Sofa was dropped on a carton thereby tearing the dust cover before sofa was loaded on to truck.
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Everything was great, everyone involved performed as promise. On-time and placed our satisfaction as a priority.
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The guys that loaded the Truck were great to work With and really careful. I got my stuff in 10 days Which was sooner than Expected. The guy unloading Had to do it by himself But he did it.
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Overall experience was good and our stuff was cared for for the most part.
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No review comments provided for this rating.
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The whole experience was excellent.
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We really appreciated our moving coordinator, Sean Carlson. He was very professional, prompt, and courteous.
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Overall general feedback: Professional, reliable, friendly team. Customer focused. Honest, no hidden fees. Employees who enjoy their job and take pride in their work, are genuine, courteous and happy to answer questions or just chat. Was surprised and pleased to see Matt actually show up on packing day to check in and make sure all was going well. Out of all the moving companies I interviewed I'm glad I went with Mayflower, they really made a challenging move less stressful.
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Very fast, courteous, everything got moved, & nothing was broken, can't ask for anything more.
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Everyone I delt with was great!! From Michael, Sean, and the guys who loaded, moved and unloaded. They were all very professional and easy to work with!!
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Most organized packing we have ever experienced. Move in was generally great as well. Was definitely fast, but later found out that Guest BR dresser's leg(s) were broken in move and movers forgot to re-attach the mirror.
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I was very pleased with everyone involved in the move: Steve Hook, Marcy Wechsler and the team that moved and packed from Arizona. The Seattle team did an excellent job too! Their attention to detail, transparency in communication and professionalism was so good that I used Mayflower again -- yesterday -- for an even larger move.
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Dircks Moving & Storage in Phoenix, Arizona, was extremely professional and friendly too! Our driver, Jeff, was very experienced and treated our household items with great care.
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Great customer service and employees who care about their job.
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all went well. we have 3 boxes delivered to us that are not ours. can you pick them up ???
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We were not in the area of the move from & to. Great job communicating the boxed we had moved.
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Made a multi-destination move coordinating with my brothers easy!
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The overall process was great. Good communication, organized, prompt, and professional.
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No review comments provided for this rating.
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The driver was fantastic as were the movers in both Arizona and Nebraska. They were professional and did a fantastic job and exceeded my expectations.
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I thought the move went quite well. Everyone in the chain was on time, helpful and friendly. It went better than I thought it would.
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Tony, Wolf, & Robert facilitated the packing in Phoenix and Tony, Victor, & Jose unpacked the load in Illinois. All were very expedient and professional, as well as personable. Tony was an excellent team leader and had the ability to make me feel that everything was under control. If I had to move again, I would request Tony and his teams...outstanding job!
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I gave the overall experience four stars that would have been five but due to ineligible writing on some of the boxes a lot of guessing went into placing the boxes in the right room. Also I think this was due to being behind schedule on the second day and having to bring in an extra packer to enable the truck to leave the house on the second day.
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Packers and unloaders left a bit to be desired but for the most part very good
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I was carefully helped throughout the moving process. I had to change a few things as we went along and my changes were met with patience and understanding. I always felt I could ask questions as this was my first long distance move.
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Driver was friendly and helpful during an overwhelming time.
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Do to circumstances beyond our control we had to delay our move. Mayflower worked with us, showed up when they promised, and was able to deliver when we asked. I hope to never move again, but if we do, we'll call Mayflower.
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The most impressive part of my move was my experience with Peter the truck driver. He was exceptional, such a nice guy and so helpful. He really made me comfortable with this move. I cannot say enough good things about him.
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The movers at our destination were not very good. They damaged items and made a mess of everything. Everything else was great.
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both loading and unloading of my stuff was stress free!
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WE WERE VERY SATISFIED FROM THE PHOENIX PACKING AND LOADING. THE WORKERS IN PHOENIX WERE VERY GOOD AND CONCERNED ABOUT THE CONDITION OF OUR GOODS. WHEN THE DRIVER ARRIVED IN KANSAS CITY, HE HAD ONE HELPER LOCALLY. THE HELPER WAS ALSO WAS VERY GOOD AND SPEEDY. NO CONCERNS AT THIS TIME. HOWEVER, WE HAVE NOT UNPACKED MANY BOXES AND FURNITURE AS WE ARE COMBINING 2 HOMES OF FURNITURE AND MAKING UPGRADES TO OUR KANSAS CITY HOME. EVERYTHING IN EVERY ROOM IS NOT AS IT WILL BE. JIM TATE WAS ALSO VERY HELPFUL THANKS MAT AND CAROLYN HUGHES
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A little bump in the road was handled very professionally
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The driver and both his crews were professional & friendly. We did have a problem after they were gone with a few items. Dircks was quick to get on top of them for us.
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The Moving teams, Marcy, as well as Steve Hook were very professional, customer focused, and service oriented.
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MayFlower is the best moving company ever. They were with us every step of the process. All home goods got at the destination in perfect conditions. The people was extremely courteous and punctual. Thanks Mayflower!
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Experience was flawless!
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Very good
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Overall, the experience was good. It took a little longer than I would have liked to receive my stuff, but I understand that there are other deliveries that need to be made.
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Loaders and driver were excellent and careful. Everything was covered with blankets which is what I expected. Delivery went well and on time. Excellent service!
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I was impressed with the whole process, very thorough and good customer service.
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All the people were very professional only interested in making sure they are addressing the interest of the customer.
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Both crews were very courteous and red pectful.they handled my items with care and consideration.I would highly recommend this company
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Everyone involved in my move were professional, friendly, caring and concerned for me and my household goods. i was always kept informed by the office and the driver.
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Professional, efficient and very helpful.
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I spent a little more than I needed to, but I was impressed first with the salesman, great follow-up with my move coordinator. When Brandon and his two team crew showed up and things went according to plan. When my stuff ended up safe, and stored in my temporary storage locker with no issues, my expections were met fully. Great job!
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Thank you - I think that says it all....
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Excellent overall. From the initial contact to waving goodbye to the driver at the end..wonderful, professional, helpful!
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our move was handled proffesionaly by everyone involved
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they were fast and proffesional. i would use them again and i will
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The driver was the best. He was helpful, communicated everything we needed to know and was an overall workhorse!
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Isabella, and the couple who helped were outstanding, very hard working people! The driver we had was Tony England- Wow- he is the best!!!!! Not enough words to say about him, you are very lucky to have him,
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good service
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We selected Dircks Mayflower based largely on the reviews they received over the past two years and the fact that they were family-owned. There were a lot of moving parts to the move, as it entailed both our house and my mom's apartment. Dircks coordinated everything to perfection. They provided materials for some of the items we packed ourselves and got us packed and loaded right on schedule. It was a cross-country move of 2,700 miles. Henry, the driver, arrived right on schedule and did a superb job of maneuvering the truck in tight quarters. The only glitch came at the very end. The crew had trouble wrestling a recliner-love seat and baby grand piano up a flight of stairs, causing damage to the stairwell walls and carpeting. Dircks sent an adjuster to assess the damage and made a hassle-free reimbursement, which we considered very fair. We did not consult any other moving companies for a competitive bid. Based on the reviews, we couldn't find one worthy. Dircks did not disappoint.
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excellent service...better than expected! No problems. Wonderful move!
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From the packers, Omar and Corina, to the driver, Cristian, and loading and unloading crews, we were very impressed with the professionalism of each of them. Of the 3 moves we have made in the past 5 years, this was the most positive experience.
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Sean was and has been excellent.the Lady who did the estimate was very good and made suggestions on how I could save some money on the move. The men who loaded and unloaded where GREAT
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The move could not have been more perfect a very pleasurable experience. Mayflower has been our go to mover for our entire family and would not consider anyone else. From Debbie Hickey in Sales, Marcy Ehrlich in Scheduling, to Mark Balazs our Truck Driver what a great team to work with. Thank you.
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The driver, Mike, was very good at his job. He cared about our all our things.
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Perfect- Start to Finish
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Dircks mayflower in Phoenix was a wonderful choice for me. They pulled together my move in a very tight timeline. Michael Tull my coordinator was thoughtful and helpful, even bringing me recycled boxes.
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Steve and Marcy were very professional and helpful. The movers, Evaristo and Jorge were most courteous, helpful, and conscientious, and such hard workers!
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We experienced a remarkably smooth move from beginning to end! Everyone we dealt with were very professional.
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The move was an entire success. On time on both ends. Courteous people,knowledgeable and very informative.
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Organized, very professional, easy to work with. Good communication
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