Trusted Stafford, VA Movers
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Stafford Movers in Your Neighborhood
Hilldrup has the expertise and resources to move your belongings& whether locally in Orlando, FL; Atlanta, GA; Greenville, SC; or long distance across the country & safely, on time and with your satisfaction guaranteed. Our promise to you is that we will take care of you until the last box has been unpacked, with no exceptions.
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44 Customer reviews for Hilldrup Mayflower
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Excellent
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pretty smooth overall. And the lowest price out of 4 estimates.
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Good move
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Overall my moving experience was very good. I was most impressed with the Staff (John & Maria), and the moving Crews. They all were extremely friendly and professional.
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I was overall satisfied with my move with Mayflower. I was more than overly satisfied with the moving crew in Stafford, Virginia. The movers in Virginia was professionals in all aspests and helped me in all aspect of my move and my moving seems quit easy. Unfortunately, I wasn't able to get the same crew again once I arrived at my destination and unfortunately receiving my Household items was somewhat not as professional as my Virginia pack out. Once in California, the driver and one of the movers out of two assisted me effortlessly, whereas one mover was more eager to leave the job early than to assist the other workers. Nonetheless, with 2 movers i was able to complete my move and am thankful for the driver and the other mover help.
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We had a great crew for the move. I am not as enthusiastic about the packers. To many boxes and to much paper. Even the moving crew commented on this as they saw me unpack some boxes at our destination. Outside of some items not getting packed or moved all went as programed.
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They were very responsive and understood our specific issues. They were very timely. The movers on our end were excellent.
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From the initial contact until all household goods where place in my new home the Mayflower team were very professional and exceeded my expectation. Al and his crew were efficient and precise with the packing, loading, unloading, and placing all items exactly where requested.
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Move was very good and the people come move are professional and it was no nonsense move. I have moved around USA East to west north to south around 10 states and this is my 10th move. But many unknown things about move were told by Bill.And Maria was helping in various options which I were not knowing. I was asked by moving guys asking stairs steps and used to be always in a tensed air around. These guys cane finished the work and said bye bye.
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The movers had great personalities and they were professional
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Excellent
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You made my moving journey smoothly
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Professionally handled from Ann in the office, to the driver, and the moving crew.
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Packers, movers and driver were professional, personable and knowledgeable.
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Overall, good communication from the move coordinator and the moving team was on time and took great care with my items.
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Very satisfied. The 2 VA box packers did very good job (had minimal breakage), the woman was the best. The guy did not pack my large hanging fish mobile on patio well. Metal parts were sticking out of cardboard that could have broken off or injured workers. Furniture seems to have taken a beating with scratches and gouges. Van driver supervisor did not bring the assistant who helped with VA loading with him here for the TN unloading, so the large 8 section German schrank was not put together properly & bolts anchoring sections together were sheared off or missing. Moving coordinator had to call a local guy to come and put schrank together correctly. A few things did not get put together here well but overall, move went well. Ben in VA who did original estimate was very helpful as well as Ann, my moving coordinator. Would definitely recommend Mayflower to others.
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The price was right but the packing done at move out was okay, except at the end of the day. The crew rushed to finish and did not pack carefully some art work and lamp. These were found damaged at the destination.
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Overall, the experience was excellent. If one were to ignore the small number of issues (to be described later, I'm sure), the rest of the move experience would be 5 out of 5. And none of the trouble had anything to do with any employee (our contact Maria and the movers all did a great job).
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The process was easy on us from start to finish. The quote process, the availability of free (used) packing materials, the contact from the coordinator, the pack up & delivery phases all were excellent. Our only negative was on the pool table reconstruction. I will address that later in the survey. They are a 3rd party so we cannot fault Mayflower for their performance.
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The company's response to my e-mails was very quick and Charlie McDaniel made the process super easy.
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Mayflower staff was responsive to my questions on both the pickup and dropoff ends, and provided the best value as well
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Communicative project manager, crews on time, courteous, and clean.
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I am very happy with the service they did an excellent job.
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Pretty good
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The most important part was great. Everything that left our Maryland home seems to have made it safely to our CO home. The movers on both ends were wonderful. The only complaints (albeit minor) I have or had was with the customer service personnel.
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Wonderful moving experience!! From the first phone call to the survey.
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very friendly staff with great communication
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It was good the men at the pick up were not as respectful to my belongings But the guys that delivered my belongings were great
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Overall excellent
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Could have used more boxes. Took quite a while to get the boxes.
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Everything went smoothly, your moving guys were very nice and careful with our belongings.
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