950 W Eau Gallie Blvd
Mon: 8:00 am - 5:00 pm See reviews >
Sorensen Moving And Storage Co
950 W Eau Gallie Blvd
Melbourne, FL 32935-5999
Mon: 8:00 am - 5:00 pm
Tue: 8:00 am - 5:00 pm
Wed: 8:00 am - 5:00 pm
Thu: 8:00 am - 5:00 pm
Fri: 8:00 am - 5:00 pm
Reviews for Sorensen Moving And Storage Co
4.3/5.0 Average Rating
January 21, 2019
Efficient, pleasant, overall great experience.
December 11, 2018
My entire experience was great from the beginning to the very end. I experienced a continual connection with your company regarding updates, etc; a very professional service which will be related to any one who asks. Thank you.
November 28, 2018
On time pick up and delivery. Dave worked with me because sellers would not move out on time and had to deliver to a storage shed.
November 28, 2018
Move went very smooth and delivery was on time
November 27, 2018
It was relatively easy and quick and our furniture was handled with care
November 12, 2018
Everyone that we had contact with were very supportive and helpful. It helped take what could have been very stressful into an experience we will never forget.
October 29, 2018
Professionalism displayed by all workers and driver. They were efficient and hardworking.
September 6, 2018
Every aspect of our move including storage was professionally handled. This is an excellent company!
August 30, 2018
Our experience with mayflower from start to finish was Outstanding! We moved from NY to Orlando. The customer service was second to none. Jaclyn Tony is the consummate professional and accommodated our requests and needs during a very busy and emotional time for our family. We found the leadership at Mayflower to be excellent and attentive. Our movers responsible for packing unpacking and delivery were awesome. Steven and Ricky were great. Engaging and accommodating. Mayflower goes the extra mile. We even enjoyed a visit from the owner when we arrived in Orlando. Thank you Sorensen Mayflower !!! You are a cut above. Simply the best.
November 30, 2017
The overall move was great . I felt so bad that the guys had to repack the truck because the big truck would not fit in my loading area. However they were so good about it, and I am so sorry for their inconveince .
November 2, 2017
Clyde was an excellent sales associate. He knew his business, was very polite and helpful. Kevin and his son, Dillon were so good. I can’t say enough about how diligent they were in packing and moving my home. Thank you all for everything. I see why my realtor recommended Sorensen.
October 30, 2017
The Sorensen move-readiness team was the absolute best.
October 11, 2017
Clyde, Megan, Bruce,Wayne, and the loaders were great to work with and are exceptional at their jobs! Although we won't be able to unpack our belongings for several months we believe every thing was packed-transported-unpacked into our storage units with care. Overall it has been an excellent experience!
September 5, 2017
Was very pleased with the moving process
August 24, 2017
Packing was done well. People arrived on time to do packing and pick up and deliver the furniture. People were friendly and cooperative. Overall move was excellent.
August 17, 2017
everything had damage, loaded and unloaded too many times
August 17, 2017
Horrible customer service. The office would not respond to my emails and failed to return my phone messages. I'll never use Mayflower again and I'm telling my friends the same. I have damaged items from the move an although I filed a claim no one has ever contacted me.
July 12, 2017
Everyone who assisted in the move, from the sales and customer service departments to the driver and helpers were professional, courteous, and really cared about the customer.
June 23, 2017
Regardless of what was told to us regarding dates and scheduling nothing was followed up. All was done last minute delaying our ability to start work in our new city on time. It was an extremely difficult move because of this and stressful. I have moved numerous times and never had the amount of issues and stress as with this move.
June 1, 2017
Staff was very helpful and quick to respond to calls. Mover was superb - absolutely went above and beyond in ensuring everything arrived safely. Cannot say enough good things about the move. The quote was quite expensive for the minimum weight considering I had 800 lbs. Other than the cost it could not have been better.
May 29, 2017
Our mover, Randy, was amazing! My issue is with over estimate of weight/charge. After the first visit, I gave away a lot, including a whole bedroom set. Katheleen came out again to reassess, but never removed the bedroom set, or adjusted the weight/ price. I called Tiffany twice to address this issue before paying, and was told that it would have to be refunded by corporate. I never heard anything again. I recall being told by both Kathleen and Randy that I would only be charged based on actual weight, but Tiffany said I paid a set price, even though the extra bedroom set was never adjusted. I feel as if once my money was paid, I was a victim. I was also never called ahead to know when the mover was coming, packing and loading. I had to call. There was lots of communication selling the job, but after that, not much. Executive movers were great, as was Randy, he communicated with me and my son, who met him to unload in Indiana. I still feel I am owed the difference in weight.
May 24, 2017
Guys did a fantastic job both at pick-up location and getting everything in at cube smart storage facility at drop off location.
May 21, 2017
The two that packed my belongings were very professional and Kathleen that gave me quote was very precise and professional can't say enough about Tiffeny the one that made arrangements kept me informed throughout the process contents arrived much sooner than expected and the guys were great very professional put all in place a great experience for me would recommend to all my friends nothing damaged everything perfectb
May 16, 2017
Excellent. There were a couple of early glitches but they were dealt with immediately to our complete satisfaction. Great experience overall.
May 9, 2017
Scott Sorenson has an amazing team!!! Our moving experience was as painless as possible, we are very pleased. Thank you!
May 3, 2017
On time, positive pickup experience. Had to transfer to smaller truck for delivery some things missing, some things damaged.
April 27, 2017
Great people to work with. Very timely delivery.
April 8, 2017
The Packers feel to pack my pantry as well as my pots and pans . We were asked to sign the invoice for everything , which I refuse to do until those two items had been packed and placed on trUck. The delivery was a nightmare with no one to unpack the truck with the driver . We waited nearly 4 hours before someone was able to show up to help unpack . In the meantime my husband and our son made an attempt to get some things off the truck as there was going to be a snowstorm the next day . Not impressed with how things were set up once they were brought in but I guess that has to do with the driver being anxious to get out of town that same day before the storm hit .
March 28, 2017
The Move was so uncomplicated due to the help from Mayflower. Your employees were wonderful to work with.
March 27, 2017
Our local agent 'Sorensen' provided an excellent customer services for different kinds of issues and questions. Ms. Kathleen Henderson even came by during our last loading day and made sure the process was moving ahead seamlessly. We were very impressed with the driver, Randy who showed experienced leadership with his cool, competent and courteous manners and professional reliability. He participated in all steps of moving and made sure himself with detailed supervision in process. We noticed he was well respected and liked by his crews from Sorensen/FL as well as by Mayflower crews from Stirling/VA. Randy was the last one(with his truck) left our Florida home on Friday and he was ON TIME at 9am to unload in Salem/VA where his "fantastic team" from Stirling was standby. An Interstate moving at our age(my husband is 72yrs) can be a tough task but your excellent team made our final project/wish come true... many thanks to everyone and especially to Randy !!
March 8, 2017
Move was good. But while unpacking, I found some broken glasses and a glass picture frame. I think it was because I did not pack well for a long distance move. I did warn them my packing was not planned for long distance. But overall the guys were great and it was on schedule exactly as I was told it would be.
February 13, 2017
Everyone we dealt with was very professional and took great care to insure there was no damage.
Jerry & Jenny
February 9, 2017
Numerous damaged items within most of the packed boxes as well as furniture scraped and damaged. We have used Sorrenson/Allied several years without a problem. NO MORE MAYFLOWER!!!!!
Linda & Allen
January 5, 2017
My Mayflower Rep was great. The Driver and his help were courtious and professional