Trusted Grand Rapids, MI Movers

The move was set up quickly, efficiently, and without hassle.

There was great follow through from both Joe and Lina. Every detail was handled from start to finish!

Entire experience from beginning to end went so well!! All those who helped us wete outstanding, caring, and top notch professionals! Joe, Linna and Jack were all superb!

The services provided by Mayflower exceeded our wildest expectations. From the estimator (Joe Bjerk) through the movers (Elex and his crew), we received platinum service. Our goods arrived in perfect condition and without anything lost or even scratched. Lina's follow up was also excellent.

Overall the move experience was very good.

The truck broke down and was several hours late, but Marco kept me informed and let me know when to expect them.

Great communication, and our driver - Scott - was by far an amazing contributor to why things went well. There were some things that could have went bad with our move, but Scott made sure we had our belongings and went out of his way to deliver. His level of customer service is extraordinary.

In a most trying time for us, all people from Mayflower figuratively held our hand and professionally did their job.

This was our first long distance inter-state move. We had heard many stories about moving companies and were a bit nervous about what was to come. We're happy to say that each phase of this process was handled in a friendly, professional and competent manner. The staff partnered with us and provided guidance and support in every way. We would recommend Mayflower without hesitation!

I mostly and especially liked the that the Mayflower sales person they sent out first to the house to give us a quote was so through and so helpful. He was there like over 2 hours! The other two moving companies were in and out and it helpful. So thankful for Joe???????? the miners were nice and hard working. I believe they were as carful as possiably, but feel there still could of been a little more detail to protecting our furnishings. A couple dents and scratches. Over a very good experience. The movers did lose the hardware to a $2,000 customs desk my husband has, so that being said parts should be better labeled and attached to item or given to the person moving!! Without parts many things are just useless!!

The best part of the entire experience was the driver of the moving truck, Golden Driver! He was organized, super friendly, super hard working and willing to do everything to help us out. What a phenomenal employee to represent you. Also the loaders/unloaders were nice, friendly and hard working. Thank you for hiring such great people!

Overall, the best aspects of this relocation were (1) the feeling that I didn't need to oversee ANY of the pick up or drop off because I could sense we were in good hands and (2) effortless and open communication with all members of the move team; changes to the inventory were no sweat, I knew everyone's name, knew exactly where and when I was needed and our quote price didn't change on the day of or after the move.

Originally scheduled for a shuttle pickup, rather than a direct load, Lina Williams my coordinator worked diligently to make a direct load happen. My driver,Steve Szczepaniuk was every bit the profesional that could be expected. Delivery was quick, a mere 5 days, and so far found nothing damaged.

The move was a story of contradictions ie excellent service and terrible delivery of expectations. I have had several moves in my career/life and this particular move was, at times, very frustrating.

Joe Bjerk our estimator was very professional and had great information and understood everything we were telling him.... since ti was a 4 bedroom house but we were not taking 1 bedroom worth of furniture etc. The packers/movers were great, very efficient and FAST and careful. It was a lot of work for they had a shuttle truck in between. Delivery in PHoenix we could not make, so our son was there, he said they were fantastic... they loaded and packed our storage unit professionally and he could not believe they got it all in there. The guy even swapped out a guy he did not think was doing the job right. We are very pleased, everything ran so smooth ti was wonderful. Use our name and number whenever you need a reference, we love you and your service. The Cieska's move from Michigan to Phoenix AZ

I was very satisfied with the whole move

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