Trusted Lexington, KY Movers

Overall the move went well. Arturo the driver and his crew were professional, courteous and careful. My only disappointment was in the initial loading. Having to load on two trucks and split the process was frustrating and not communicated well. The local crew who helped load the overflow items were not as careful and thorough as Arturo and his crew. The items that were loaded by the local crew were not wrapped and padded in the same manner as the items that were loaded on Arturo’s truck. As a result there were some minor scratches and damage to some of those items.

Everyone was professional, courteous, and helpful

very pleased with driver and helpers

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Positive. The loading crew was especially friendly, courteous, and helpful.

The move went smoothly thanks to Nick. He treated us and are belonging with respect. We can’t say enough about Nick and his expertise and personality. Mayflower is extremely lucky to have him as an employee.

The Lexington crew were the most efficient group of guys I have ever experienced. They arrived right on time, never took a lunch break, and had the whole house packed by 2:30. I have moved many times and this group was amazing. Kind and courteous as well. Each introduced themselves as we walked through the house. Now the Tennessee guys were good, but were just a little rough on the placement of the boxes. But again, they were courteous as well. A special shout out to Robert, who was the driver. He NEVER stopped! What a work ethic! He was very through and detailed. Best experience I have ever had with a moving company!

The team used to box and move my products on both ends was extremely helpful and professional. Alex managed his team well. Additionally, they went above and beyond by helping me box additional stuff that wasn't boxed prior their arrival. Thanks team.

They took wonderful care of our belongings and our walls! They were also very nice and professional

This move was superb. I have moved 13 times in 41 years. 7 professional moves. The driver Norvell and his crew were knowledgeable, extremely courteous and truly professional in their jobs. Norvell is retired military and most of us know what that means. He was calm and collected even when he saw the somewhat narrow street I chose to live on and he had to back the massive van all the way down the hill while dodging construction trucks parked on each side. I chose Mayflower because Norvell and crew moved my daughter last October and everything went so well. In the past I have had absolutely horrific moves with other carriers but this move was fantastic. I cannot say enough wonderful things about this move and Also all my communications with Tyler Reliford in the Lexington office My house closing date and move was changed 4 times and Tyler was gracious each time I called him

I have never moved before, and could not have asked for more professional movers. Ronnie and Darius were outstanding, and my son said the fella in Covington was great too.

Would have given a higher rating, but a box of fragile, items has been lost. I reported that we are missing a box (although I don't know what the box # was).

Despite a nearly impossible window for them, they were able to accommodate our quick move. Last minute changes required us to get a quote and have pick up of goods within 1 week.

Professional from scheduling, pickup through delivery. Personnel very pleasant.

The overall moving experience was excellent. Minor problems were overcome with efficient service from Ken and his crew.

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Each team was very nice and worked very hard. Tyler was very professional and still very friendly. We liked him a lot. He checked on us and answered all our questions in a timely manner.

Great experience.

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Great experience. Would suggest better communication to your drivers on pick up and drop off locations. Both were challenging and not know upon arrival. The drop off was delayed due to not being able to get in my drive way. A shuttle truck had to be arranged. The crew worked amazingly hard on a warm day!

everyone was great

The movers were great. Very organized and professional. I don't think the estimate process went as well as expected. We sold lots of furniture and the truck they sent was not big enough. They had to get a second truck for overflow and waited an additional week for our golf cart. I was not pleased with this but everything else was great.

The driver and the helpers were very courteous. Careful with our belongings. Very experienced.

Better care with packing computers, had movers pack printer and computers and there was no cushioning at all, just wrapped in paper. Should be using peanuts or something better than that. Also on unload, told them in advance I lived on narrow downtown street and they brought a 25-foot truck, of course had problems finding place to park! Only moving a 2-bed apt that fits in a 10-ft truck. They had to go switch out trucks to unload at destination.

Overall it was a positive experience.

The Lexington based firm and the movers themselves were helpful and professional from start to finish.

The crew was nice and friendly and efficient with us. They were careful with our boxes while loading the truck.

The leaving vs arriving experiences were like night and day. The driver was the same in both cases but his assistant was different. Leaving was a bit sloppy and slow. Arriving was stellar.

Pretty good experience overall

Harold was exceptional! He was professional and mannerly as were his assistants, Scott & Danny. We've moved MANY times and this one absolutely exceeded our expectations! All movers should be like Harold! Only one small concern-the master bed had to be re-assembled and now it seems slightly unstable and one drawer is not functioning properly.

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Everyone was pleasant and eager to please

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