Trusted Ottawa, IL Movers

Clear communication before the move and very professional during the move

Excellent, professional and timely.

The driver and helpers were amazing and very grace-filled and helped us tremendously. Stevensons moving company helped explain things and knew exactly what they were talking about, helped my parents with questions.

An agent from Stevenson's Transport in Ottawa, IL came to my home and had an in-depth interview with me about my move. He performed a thorough survey of everything I needed to be moved, gave my a variety of move options and listened to concerns and timetable. The Stevenson Transport team kept me informed during each step. They arrived promptly for packing, loading transport and delivery. One of my big concerns was delivery at my specific new home. It has a long narrow driveway and no realistic way for a tractor trailer to deliver unless transfer to another vehicle at my address. They opted to use a smaller truck and backed down my driveway instead. This worked great for them and for me. My move went extremely well.

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Overall a positive experience, except for major issue with cocktail table, still trying to determine source of breakage. Crew from Chicago was professional, communicative, helpful and cordial. The crew driver and Shane were equally professional in Sarasota. The adjunct crew from Tampa could have been more better. They were respectful and hard working but needed to pay far more attention to placing boxes in the proper rooms. I did not pay to have to move dozens upon dozens of boxes to the right rooms by myself. Additionally disappointing were the furniture its that were damaged (chair leg, wine cabinet, sofa, etc.) and whatever else is undisclosed until unpacked.

Setting the move up was easy and I felt well taken care of. I did not worry about a thing.

The crew was very professional. Our items were very well organized and it definitely made unpacking much more efficient.

Timely coordination of the move, care and professionalism exhibited throughout the furniture move, directly observed throughout. Very pleased with the service

Everything went very smoothly. The guys were very thorough and detail oriented. It was a very pleasant moving experience!

The team at Stevenson Transfer were extremely helpful.

We purchased the insurance offered. Unfortunately my husbands antique desk given to him by his Father was dropped and broke, and is unfixable.Having trouble with the claim. Wants to give much less than the desk is worth.Very upsetting. Very disappointed.

I could not have asked for a better experience, both in terms of the crew that packed me and the job that they did. Joe was friendly and professional. He and his crew were very efficient at packing and loading, and then unpacking and unloading. Yet at the same time they were very careful with my things. Everything arrived at my new place in the same condition it was in when it left my old place. Joe reassured me more than once that they would take great care of my things. And they did! And though I'm sure this doesn't always happen, I felt lucky that Joe was present and in charge at both my loading location in IL and my delivery location in CO. I could not have asked for a better experience - thank you!

My relationship with Stevenson Transfer — and particularly my driver/crew chief Kevin — was the easiest part of my interstate move from Wrigleyville in Chicago to an equally congested neighborhood near downtown Denver at the tender age of 71. These folks absolutely deserve their position at the top of Yelp's list of best Interstate movers from Chicago! Starting with Bill Stevenson (who did the estimate and came within 300 pounds of the final weight for my 1-bedroom household, with umpteen heavy boxes and many fragile pieces of family antiques) and ending with Kevin and his wonderful team, it was a pleasure to know them all — including my move coordinator, Lorna, and the woman (sorry I don't recall her name) who answered the phone in Ottawa and quickly put my mind at ease when I first called for info.  The price was totally fair and reasonable; in fact, I ended up getting a small refund after the weigh-in. I can't find enough words to express my satisfaction with the whole experience!

Efficient, friendly crews, accommodating as to furniture placement

Movers were very friendly. Kept us informed. Joe was very helpful and did a great job.

Everything was smooth and easy! The person in-charge, Cale was responsible, polite and professional. He makes the move so painless! Everything was communicated clearly and there was no nasty surprises.

From the first meeting with Mike Stevenson (Ottawa, IL) to the unloading in our new home by Dave and the local crew, we were more than pleased with the way we were treated, the price charged, the care taken, and the genuine positive attitude of all the staff we met. Mayflower not only was the best value for us but the most professional staff of all four companies that we considered to move us from Illinois to North Carolina. There were no surprises.

Joe & the guys worked very efficiently. They worked continuously. Very friendly & helpful. A great crew. Nothing damaged.

Our driver/crew chief was amazing. he was very timely/professional/transparent through out the whole process. He was polite. Showed up on time. He also showed us when he found something that could potential be a problem. The staff was patient with me as I had several questions and was very skeptical of the whole process. They were very comforting.

The team was professional, nice and overall wonderful.

Fantastic experience from start to finish! Kevin and his local crews were absolutely amazing! Very glad I chose Stevenson and Mayflower.

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The overall experience was excellent. I would absolutely use them again and would not hesitate to refer anyone to them.

In retrospect: Choosing Stevenson Transfer of Ottawa Illinois was the best choice we could have made. The moving of our belongings could not have worked out better. Everyone we worked with there exhibited the highest level of care, engagement and attention to our needs. THE BEST Customer Service that one could hope for.

Very efficient and careful. Lots of communication. Stayed on schedule. Joe Rychtarik was so professional and calming. He anticipated all of my questions, and worked at a good pace.

Very pleased with overall experience. Professional crew that knew what they were doing and took care with our home and possessions. Full explanation of steps and process from the crew chief.

Starting with the in home estimate to the move, everyone was professional and honest. Couldn’t have asked for more. I was nervous moving across country but they put me st peace immediately. Never let me down. What a positive experience.

Professional and efficiency were excellent. All personnel were excellent. Help was always available and questions answered quickly.

Can’t say enough about mike and Angie very helpful great to work with. Outstanding! Also my driver was great ( joe ) great company to work with!!

Excellent staff. Very efficient and quick. Everything arrived in good shape.

Stevenson Transfer covered all our needs and more on both loading and unloading. Their staff is professional, friendly, and willing to cater to all of our concerns. Very easy to recommend them to others.

Mayflower made our moving process very easy. They were professional from beginning to end and handled our belongings with the utmost care. Cant thank you enough!!!

The whole move was very well organized and the movers worked carefully and efficiently.

Friendly drivers and staff. Professional. Packed truck very well and respectful of our belongings. Dave, our head driver, was fantastic.

Excellent experience, Stevenson Transfer was great. Professional, timely and the made our move from IL to CO so much easier. Price quote was honored and no damage to anything!

Stevenson Movers were great to deal with at every part of the move.

My husband and were just talking yesterday about what a wonderful job you men did moving us.

Everything went great. No hassels and great team work

The crew from Stevenson Transfer genuinely exceeded my expectations. They were exceptionally professional. I am very pleased with the service.

very satisfied with the profeaionalism of both crews...the special care they took in preparing my furniture for shipping, delivery and unpacking. Everything arrived undamaged and on time.

Well organized and efficient

Great moving company, organized and efficient. Great communication prior to my move as well. Best moving experience I have had

We were absolutely satisfied and pleased with everything about our Mayflower experience from the office staff, to the "main guy", and to the actual movers themselves. The gentleman who drove our truck and directed the crew was fantastic and all of the fellows helping load the truck and the one helping unload were so efficient and really hard workers and NEVER heard a complaint from any of them. Excellent teamwork for sure.

Stevenson team was superb from start to finish

have had three long distances moves, and I can say with confidence that my experience with Stevenson Transfer was by far the smoothest and best experience yet. I was incredibly impressed with the professionalism, effort, and results from Kevin and the rest of the team. I will note hesitate to recommend your service to friends who are going to be moving to/from Chicago.

The team from Ottawa did a great job,

Dave did an excellent job of documenting our belongings and was very dependable. The company was very professional. The only mishap was our broken brass lamp. Overall it was a good experience.

We are "seasoned" movers, and this company and crew are the most reliable, professional, and personable we have ever encountered.

The packing, loading and unloading were as described in my pre move communications with Bill Stevenson and the office staff.

I had a great experience with Stevenson Transfer for my move from Chicago to Indy! Joe and crew made my move as stress-free as possible. They did an amazing job loading up and unloading with speed, care, professionalism, and attention to detail. They even were able to push up the delivery schedule a day early to avoid inclement weather. An all around job well done and much appreciated! I will definitely recommend them to others.

Stevenson's Transport in Ottawa, IL did a fantastic job. Very professional and Kevin was great managing crews at both ends.

Stevenson Mayflower is a family franchise I have had two great experiences with: A household move from Chicago to Colorado and the recent piano move from Omaha to Chicago. They are the first I call if I need mover services in the Midwest. They are very helpful, responsible and responsive.

The movers were very organized, efficient, careful with my belongings, and friendly. Everything was seamless from the original load up through the final drop off.

I have nothing but positive things to say about my entire experience working with Mayflower. From the initial communication to the final destination move-in, everything was so professional and they completely took all the stress out of my out of state move! It was a huge relief, everything was packed professionally, and all of my furniture arrived in perfect condition. Could not have asked for better service, I will definitely use Mayflower again if/when I move!

This is the third time we have had to use Stevenson Transfer’s services & would not use anyone else. They are always professional and communicate with you every step of the way. Movers are also very personable and hard-working. We would not trust anyone else with our belongings.

Thanks overall move experience was wonderful, from start to finish!!

Overall moving experience was great. From the scheduling to the actual move date, everyone was professional and on time and worked really hard.

Overall, our experience was excellent with Stevenson Transfer. The packers were fast yet efficient. The movers were also fast and efficient. Great crew and good company.

I contracted directly with Stephenson Transfer of Ottowa, IL and I was totally satisfied with their performance. They were very professional and careful with my belongings. I valued being able to get a guaranteed delivery date, and not to have my items moved around in transit.

It was easy, and hassle free.

We were very pleased with the timing of our move. They came to load when they said they would and the same with unloading

Movers were professional, efficient, courteous, and extremely conscientious.

Stevenson transfer handled all our questions promptly, and personally saw to listing all items in a professional manner. We had a lot of help on moving day. To my dismay, the box with bills and medical records was loaded without my seeing it, as I had to run to doctor for blood work, and I haven't seen it since I packed it back in September. The unloading process took place with only two helpers and Joe. My husband helped to expedite he process. I had to leave for a half hour, and again, the medical records/ bills was not seen. Overall, the experience was very easy and stress free. Thanks to all who had a hand in moving us across the country.

Would highly recommend Mayflower! You made a highly stressful process - so much easier! If anyone asks for a referral I would happy to do that for you all. Thank you again!

The service was great! They took preventative measures to ensure items were not able to break.

Was very satisfied with the workers as they helped me a lot in the final packing. Also, they were right on the arrival time at my new home and again, the workers were very polite and helpful. Thanks to the folks I never met, but talked with on the phone - resulting in a positive experience for my first "big" move and at the age of 77, it was sometimes overwhelming; I'm still unpacking, but going at a more leisurely pace. Thank you, Stevenson Transfer of Ottawa IL!

The girls in the office Lorna and Angie were very helpful. They helped make the process less stressful. The warehouse help helped provide needed materials. Mike Stevenson did a great job helping inventory household items and providing cost estimates. Kevin the truck driver was very efficient and prompt. He did his job in a very professional manner.

from the 1st day i contacted stevenson/mayflower about our move, they made us feel so at ease. they made us feel like they themselves were moving to another state. all the way to our new home they stayed in contact with us, asking if we needed anything or assistance. over all very satisfied with everything.

very conscientious movers. They were careful, thoughtful, kind and considerate!

Excellent overall experience. Outstanding service

Throughout the entire process the Stevenson folks were on time,communicated with us in a professional manner and good natured. Theres is a hard job that was executed perfectly. It's obvious that they have procedures and policies in place to support their workforce as well as the customer.At the same time the team was not a slave to procedures and we're able to think on their feet when they encountered problems. Their team leader,Kevin encouraged his team to maintain a good pace while allowing us all to have a bit of fun and crack a few jokes.His organizational skills were outstanding, he is clearly an experienced and flexible leader. I wish I'd had bosses as professional as he was during my corporate career.

Very good experience, everybody was very helpful and professional

Stevenson Transfer treated us like family from the initial planning stage through the unload process. They provided excellent advice and service throughout the process.

MIKE STEVENSON UNDERESTAMATED HOW MUCH STUFF WE HAD. It load weighed much more that what he estimated, but we were not charged what we should have paid. He should have brought a larger truck as not all of are stuff didn't get on.

Pleasant, smooth, happened as described, office flexible and supportive

Move went extremely well. Only disappointment was local movers hired to unload. Mayflower movers and packers were courteous and professional.

From start to finish, the process was smooth and easy. Everyone was great to work with!

In a word, fantastic! The team at Stevenson transfer did a simply phenomenal job. Even though I've still a bit of unpacking to do, I'm confident that I'll find nothing that wasn't carefully prepared in the wrapping process. I would, without ANY reservation whatsoever, recommend Stevenson again. They're simply the best!

Great working with Stevenson Transfer and Mayflower. No surprises, very easy to obtain a binding quote and staff was great to work with all the way through delivery

This move was painless.

I've moved 5 times in 3 years and after discovering Mayflower, I wouldn't use another company. Fair pricing, outstanding professionalism and customer service, and excellent care and consideration of my belongings, schedule, and requests. Highly recommended!

Stevenson Transport was excellent! The entire team from the office staff to Joe and the other packers and moving men provided phenomenal service from beginning to end.

Overall it was good but an entire block of our belongings ere left on the truck and we still don't have them (1 month after move) and don't know when we will get them.

The guys who loaded were pretty slow. But the guys in nYC who unloaded really hustled and were done very quickly. Excellent communication with the office. No real complaints. So much better than my previous move with a different company.

We would absolutely recommend Stevenson Transfer. They had trouble getting help in our new location, which was unfortunate, but I'm not sure if that's a Mayflower issue.

Excellent

Every single person I interacted with at Stevenson/Mayflower Movers was professional, friendly, courteous, and gave me confidence that they knew their jobs well. Both move events (pick-up and drop-off) were exactly on-time. The movers were careful, asked questions when needed, and listened well. The move coordinators (prior to the move) were extremely professional and knowledgeable about all aspects of the move. The only thing I can say that is less than positive is that the cost of the move was much higher (+/-$2000)than other estimates I received. I chose Stevenson because of all three of the companies that estimated my move, Stevenson seemed to be the only company that knew the law, knew what needed to happen when, and that gave me a sense of confidence in their abilities.

The Stevenson team from Ottawa led by Kevin at my home in Il were Fabulous! Tape, boxes , what ever We needed they were there. The unloaded in Tn went as smooth. Kevin gave a delivery time and he was there right on the money. Hope we never move again, but if we do we will call Mayflower!

Very helpful before and during move. Dealt with several people in office,-all good interactions. Our driver, Joe, was great in managing all aspects of packing,loading and unloading. He was a good manager of his crew.

Joe made what should have been a stressful process almost easy. He was reassuring and helpful to the max.

Everything that was promised was delivered.

Angie & Mike Stevenson were helpful and excellent to work with

There were some tiny items of ours that got wrapped in paper that was on the top as if it was filler paper.....we probably ended up losing 3 or 4 items because of this. Once we realized what the packers did, we checked every single piece of paper which really was time consuming considering they could have wrapped the small items in a better way. We had 3 glass containers filled with sand from different beaches in the US. One container was packed perfectly with the sand intact. The other 2 were not....the sand was dumped out into trash bags and then packed in a separate box. When we first opened the empty glass containers, we had no idea what happened to the contents. It was a waste of boxes as well as appearing our items were discarded.

I would highly recommend Dave who was our packer and driver. He was absolutely the best. Lorna in the office was spectacular as well. Thank you for the awesome experience, Stefanie Hamilton

Movers were very professional and courteous. It was a difficult Chicago p/u and move because of space and parking. They did a great job.

Overall experience was excellent, good and fast response from the offices. Follow up on questions was timely and professional. Moving crew was respectful, fast, hard working, polite and professional. Arrival dates and times were the coordinated ones.

We had a great experience from start to finish. From the in-home estimate to the communication beforehand, everything was seamless. Our driver Joe was thoughtful and cautious to not damage any of our items or the apartment we moved out of and the house we moved into. Our stuff arrived very quickly from Chicago to Denver and nothing was damaged or missing.

All good

I think everything went really well. Everyone was easily reachable for questions and explained each part of the process thoroughly.

The team at Stevenson works hard to offer a good experience over all. It was an excellent experience from estimate to followup.

My movers were excellent, the move was seamless, nothing was lost or even misplaced and I was treated like a king.

packers worked quickly and were respectful of our space and newborn baby mover driving to our new home kept in close contact with us regarding arrival time and weather updates since there was a winter storm movers who met us at our home to unload did a decent job but often would pile boxes in rooms where they were difficult to access and put boxes in incorrect locations.

I've used Stevenson Transfer twice before. Their employees are always service oriented and professional. I've always been very pleased with their performance. The coordinators are always available and helpful and return calls or emails promptly. The moving guys do a great job packing and take good care of my walls and furniture.

Good, courteous, Alex very professional

Move was great, team that assisted in move was very helpful

Everyone was professional, friendly, and competant. We really appreciated the respect for out things as they were handled.

The movers were prompt and courteous. They were efficient in their packing and moving. Enjoyed working with this group.

The move was great. The guys both in boxing the home and the delivery were great. Professional, courteous , respectful, very easy to work with, along being very hard workers. They also did not mind having our yellow lab hang out plus he never got in the way. Buddy was referred to as their mascot. Thank you for having such a great group of workers. I hope the next move we have even half as much luck.

We had a great move, led by Bill on the Stevenson team and Joe as our amazing driver and team lead. Couldn't be happier.

Wonderful experience during a crazy time. Y'all were responsive, on time, professional, and not a scratch on any furniture!! Thank you!

Great experience. Dave and his crew were professional, kind, handled our furniture well, and stayed on track all day. They disassembled and reassembled all of our furniture correctly. Just excellent!

Excellent service throughout the move.

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