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Our average rating is 4.71 out of 5
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Springfield Movers in Your Neighborhood

Underfanger Moving and Storage, Inc., is a family-owned moving company that has been a part of the Springfield, IL community since 1888. They provide local and long-distance moving services to both residents and businesses in the Springfield region.


3601 Mayflower Blvd
Springfield, IL 62711-9406



Sunday: Closed Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: Closed
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76 Customer reviews for Underfanger Moving & Storage

  • Delores B.
    Chatham, IL
    to Winterville, NC
    September 23, 2019

    Overall experience was excellent! The office staff was very thorough and helpful. The movers were awesome! They were on time, professional and worked very hard to make sure our things were protected and handled with care when loading and unloading at our destination. We would recommend Mayflower to anyone making a long distance move!

  • Karen & Lynn T.
    Springfield, IL
    to Surprise, AZ
    September 03, 2019

    From the start Karen our local agent was exceptional then we got exceptional drivers hard working movers everything was timely and on time

  • Rebecca Green & G.
    Springfield, IL
    to Dexter, MI
    August 22, 2019

    Hard workers on both ends,pleasant people

  • Mary Ann M.
    Springfield, IL
    to Lees Summit, MO
    August 20, 2019

    No review comments provided for this rating.

  • Susan And Al M.
    Springfield, IL
    to Northport, MI
    August 19, 2019

    Great experience from the time I first talked to Karen on the phone until We signed the papers with Don after they unloaded us. Great people. So careful and professional.

  • Bob And Diane W.
    Springfield, IL
    to Naples, FL
    July 17, 2019

    Great moving crews at both ends of the move. Pat and his wife were wonderful to work with; very experienced, capable, and sincere. Delivery was on time as promised.

  • Richard & Anne N.
    Pana, IL
    to Alpharetta, GA
    July 03, 2019

    Patrick and Jay did an Excellent Job!! We were very satisfied with the overall job that they did in packing and unloading our furniture!!!

  • Pat & Patty W.
    Jacksonville, IL
    to Winfield, KS
    May 30, 2019

    great service, team and care taken with our stuff

  • Betty D.
    Springfield, IL
    to St Louis, MO
    May 30, 2019

    Having moved across the county several times over my life, this move was probably the smoothest. I've had good movers before and one that was dreadful (corporate move paid for by employer, I had no choice in the mover). I'm reliever that Mayflower was so very good. There is enough to worry about moving without having to fret over what the mover is doing or forgetting to do.

  • Pat R.
    Springfield, IL
    to Creve Coeur, MO
    May 27, 2019

    Karen and Tom Paisley of Underfanger Mayflower of Springfield, Il did everything in their power to assure that I had the very best in planning my move from making the move affordable, working to schedule pickup and delivery of my belongings according to my tight schedule, sending the most pleasant, efficient, and hard working team to load and unload into my new home. They were so careful with protecting the furniture and flooring and making sure I was satisfied with furniture placement even if It meant rearranging a few pieces. I have made nine long distance moves and wish they all could have been completed by Underfanger Mayflower.

  • Casey & Andy B.
    Chatham, IL
    to Lees Summit, MO
    May 22, 2019

    Overall Karen and Tom provided fantastic service upfront and throughout the process.

  • Angie C.
    Chatham, IL
    to St George, UT
    May 13, 2019

    Frankie Lopez was my driver and he was excellent. Karen from underfanger was equally as professional and compassionate as my daughter passed away during my move and I had to move my dates back a few weeks. She handled everything without hesitation

  • Diana L.
    Springfield, IL
    to Linn Crk, MO
    January 31, 2019

    Positive experience from start to finish. Karen and Tom provided great communication from the time of estimate to scheduling. Pat, Jay and moving crew went above and beyond to ensure our posessions were delivered safely to our new home. Friendly, caring and professional crew. I will recommend them to everyone i know!

  • Darwin S.
    Springfield, IL
    to Council Blfs, IA
    January 14, 2019

    they were on time every day and very careful with my things

  • Karen S.
    Havana, IL
    to Big Rock, TN
    December 08, 2018

    They were very professional and courteous. Everyone we dealt with were very friendly and will to help in most ways. We couldn’t ask for a better experience!

  • Mike And Kathy A.
    Springfield, IL
    to Surprise, AZ
    October 31, 2018

    Our overall experience was very good, from the beginning working on the estimate, through preparing for the move, and with the actual move. We can say that every person involved did an outstanding job and were very pleasant to work with, listened & responded to our concerns.

  • Susan R.
    Decatur, IL
    to Lone Rock, WI
    October 22, 2018

    Everyone was very polite & accommodating. Did an excellent job of packing .

  • Jim & Jenny L.
    Lincoln, IL
    to Salem, SC
    September 05, 2018

    Professional, Knowledgeable, courteous service throughout the packing and moving process.

  • Vernee P.
    Springfield, IL
    to Murrells Inlet, SC
    September 05, 2018

    Tom and Karen Paisley were absolutely wonderful to deal with from start to finish. Everyone on their team is friendly, customer oriented and professional. We were very impressed with the service we received.

  • Phil & Sally S.
    Springfield, IL
    to San Antonio, FL
    July 25, 2018

    Very expert movers. I was very pleased with the driver, and the movers in Spfld, IL, and in San Antonio, FL.

  • Steve & Karen J.
    Springfield, IL
    to Collierville, TN
    July 23, 2018

    The entire move was awesome!!

  • Chris J.
    Springfield, IL
    to Collierville, TN
    July 19, 2018

    The movers did an outstanding job and were very competent. I was very impressed with each of them and the owner Karen was great too

  • Becky M.
    Normal, IL
    to Spr Hl, TN
    July 18, 2018

    I was soooo impressed with the way Mayflower worked with me!!!!!

  • Stefany H.
    Springfield, IL
    to Bonita Sprs, FL
    July 17, 2018

    very pleased with the service and process. Nothing was damaged.

  • Portia F.
    Springfield, IL
    to Wakeman, OH
    July 11, 2018

    Movers on time , respectful and careful with furniture

  • Robert L.
    Dawson, IL
    to Irvine, CA
    July 10, 2018

    Absolutely the Best moving experience, they went above and beyond getting my son moved to CA. Great price and best customer service! I will differently use them again!! Awesome job!

  • Ken & Jeanette W.
    Camdenton, MO
    to Springfield, IL
    July 09, 2018

    very good with one glitch. in setting up the master bedroom's bed, the mover forgot to install the center floor brace to the center of frame. No injuries were noted

  • Natalie A.
    Springfield, IL
    to New Orleans, LA
    July 02, 2018

    All I know is the pick up and planning were excellent. The drop off was with a friend of my son's and I do not know how that went.

  • Paula And Rick S.
    Springfield, IL
    to Austin, MN
    June 29, 2018

    No review comments provided for this rating.

  • Mc R.
    Taylorville, IL
    to Bronx, NY
    June 21, 2018

    1st-I was not at the pickup site; although I had reliable people there. According to them; you main man, IAN from United Van Lines was very easy to work with. He “knew what he was doing”! I never met the man from Mayflower. He was a bit late in arriving; but did help Ian well. I did appreciate the owner, Tom’s call. Much appreciated & very good for CS!!! 2nd- Arrival end. I was there for both location drop offs. Except for some confusion with GPS at the final location; all went very well!!!! Need a better GPS. They are not the only people misdirected by GPS. There are 2- 134th Sts. One under the highway & one below. Nothing to do with your co.!!!! Thanks for a very good job! I Will Recommend you! Thanks. MC Belfiglio

  • Mary B.
    Windsor, IL
    to Sarasota, FL
    June 06, 2018

    Mayflower has been great to work with! I would trust no other moving company to move me. This was my second move with Mayflower and my first long distance. The driver, loaders & help are courteous and respectful of my home & property and to me!

  • Tim K.
    Springfield, IL
    to Hollywood, FL
    May 23, 2018

    I was assigned the team of Don and Jay. They were wonderful! You can tell that they really enjoy their job. During the packing phase they would asked lots of questions, so that the whole process would run smoothly. They were nice and friendly and in some cases went well beyond what is expected. I want them for our next move.

  • Sally Sue L.
    Jacksonville, IL
    to Beaufort, SC
    May 07, 2018

    crew was fast, friendly and professional. took great care with some ver fragile pieces

  • Ed And Sue M.
    Springfield, IL
    to Asheville, NC
    May 01, 2018

    Karen, Tom and their staff did a great job for us.

  • Larry And Jan T.
    Springfield, IL
    to Bradenton, FL
    April 24, 2018

    As moves go, this one was a breeze! All items made it to our destination with no damage. The antique marble top to the wash stand was very carefully crated. All employees we dealt with were extremely professional and polite. They made our cross country move easy.

  • Kevin B.
    Rochester, IL
    to Montverde, FL
    April 12, 2018

    I was only at the receiving end, my kids were with the packers but of course my kids included way to much. This is the second time I have used your service and have been satisfied.

  • Vicki C.
    Taylorville, IL
    to San Antonio, TX
    April 06, 2018

    I am very happy, although a few things did end up with rub marks, scuff marks and a few dings. I still plan to use Mayflower again for the other half of my move in a couple months.

  • Beth B.
    Springfield, IL
    to Carmel, IN
    March 27, 2018

    All the workers were kind and hard working !

  • Wiley S.
    Springfield, IL
    to Timonium, MD
    March 06, 2018

    I few boxes were slightly crushed, that was the only thing from making you guys a 5/5. Otherwise, very very impressed. Fantastic customer service too, which seems to be lacking everywhere today!

  • Darwin & Bonnie S.
    Springfield, IL
    to Council Blfs, IA
    February 26, 2018

    No review comments provided for this rating.

  • Leroy And Suzie R.
    Ashland, IL
    to Superior, MT
    February 17, 2018

    From the start Karen and Rick made this move very smooth. Outstanding service.

  • Bob J.
    Springfield, IL
    to Murfreesboro, TN
    January 16, 2018

    The driver, Don, went above and beyond our high expectations. He saw that our weather in TN was going to be bad on the scheduled delivery date (Fri 1/12) and drove overnight to deliver on Thursday. The other Mayflower crews (in IL and TN) were very good.

  • Robert K.
    Springfield, IL
    to St Louis, MO
    January 02, 2018

    Underfanger Moving were courteous and helpful during my move. They were always ahead of schedule and were able to answer any and all questions I had.

  • Thomas K.
    Springfield, IL
    to San Pedro, CA
    December 28, 2017

    Very satisfied!

  • Debbie & Pat R.
    Sherman, IL
    to N Ft Myers, FL
    December 14, 2017

    My experience with Mayflower was excellent, stress-free, and staff were professional. Tom and Karen Paisley were friendly, very knowledgeable, and available to answer my questions and concerns.

  • Shirley E.
    Springfield, IL
    to Greensboro, NC
    October 25, 2017

    A super stressful time was made less stressful from the beginning to the end of the move by experienced expertise and compassionate staff. They provided help and answered questions. Mayflower video presentations also helped me pre-pack what I could myself. What I didn't or couldn't pack, Mayflower came to the rescue!

  • Ellen A.
    Zionsville, IN
    to Springfield, IL
    October 19, 2017

    Movers were friendly and professional!

  • Karyn C.
    Springfield, IL
    to Estes Pk, CO
    October 16, 2017

    Karen & Tom at Underfanger Mayflower in Springfield Illinois were very helpful in answering questions regarding our move and special concerns with our piano. The movers in both Springfield, IL and Estes Park, CO were professional and hard working.

  • Don And Bonnie B.
    Rochester, IL
    to The Villages, FL
    October 04, 2017

    The owners and employers of Underfanger/Mayflower moving were professional at all times. We were very satisfied with our overall experience with the company. We had to deal with Hurricane Irma and the company made the right choice to protect our property from damage.

  • Mary C.
    Petersburg, IL
    to Bettendorf, IA
    September 22, 2017

    Best move experience I have ever had.

  • Roger & Leanne R.
    Springfield, IL
    to Columbia, MO
    August 10, 2017

    All the guys who moved us were excellent and had great attitudes. They made me less stressful because they knew what they were doing and were so helpful.

  • Gary B.
    Macomb, IL
    to Conway, AR
    June 29, 2017

    The price of the move was very reasonable and the service was excellent.

  • Agnes & Wayne J.
    Chatham, IL
    to Foley, AL
    June 06, 2017

    The Underfangers were very helpful and our overall experience was excellent.

  • Michael R.
    Springfield, IL
    to Lexington, KY
    June 01, 2017

    Great customer service, dry accommodating with changes.

  • Stacy M.
    Sherman, IL
    to Lexington, KY
    April 18, 2017

    They did a good job. The younger kid did awesome and did most the work. The other guy in the green shirt was on his phone the whole day. Which maded the loading process take much longer than it should have. I really appreciate the younger kid. He did all the heavy stuff and was very nice the whole day

  • Regina W.
    Girard, IL
    to Jefferson Cy, MO
    March 15, 2017

    awesome movers, friendly, very affordable was 100% satisfied with everything from the estimate to the truck pulling out of our driveway of our new home.

  • Ryan & Sarah W.
    De Land, IL
    to Houghton, MI
    February 08, 2017

    Tom and Karen Paisley at Underfanger were fantastic to work with, taking the time to help us plan our move in a very cost effective manner. Their employees on moving day were extremely professional, took very good care of our possessions and helped us out so much. Our driver and mover who came with us on the move were extremely helpful and went above and beyond to get us settled into our new home. Having never moved out of state before, they made the process wonderful, especially in the middle of winter. We are forever grateful for their service.

  • Wendell H.
    Springfield, IL
    to Eagan, MN
    February 07, 2017

    From beginning to end Tom and Karen Paisley have been fantastic. They accommodated are every wish even though they were involved with 13 million boxes of Girl Scout cookies. There packer, Rahlf, was also the best of the best. Could not ask for a better experience!

  • Polly D.
    St Louis, MO
    to Springfield, IL
    February 06, 2017

    The Underfanger staff was very professional and accommodating. In addition to great service they also gave us a lot of peace of mind -- priceless during a big move.

  • Kevin R.
    Springfield, IL
    to Merritt Is, FL
    December 05, 2016

    we appreciate the efforts made by the Springfield team to work around your tight schedule and deliver as promised. Kudos to Karen Paisley

  • Dowd & Jill S.
    Springfield, IL
    to Venice, FL
    November 28, 2016

    Everyone from the packing and unloading staff , to the company representatives were extremely helpful and made a potential stressful situation quite easy and comfortable!

  • Kathleen C.
    Ft Jackson, SC
    to Springfield, IL
    November 21, 2016

    Very good experience. Having a local office made all of the difference for me in confidence of the move and ease of communication. Nice people.

  • Mike H.
    Springfield, IL
    to Prt Wentworth, GA
    November 12, 2016

    Tom and his people were extremely helpful thru the entire experience! Outstanding organization, would definitely recommend and use them again.

  • Randy R.
    St Louis, MO
    to Springfield, IL
    October 06, 2016

    No review comments provided for this rating.

  • Brian C.
    Jacksonville, IL
    to Kimberling Cy, MO
    September 21, 2016

    No review comments provided for this rating.

  • Thereasa A.
    Chatham, IL
    to Franklin, TN
    July 21, 2016

    No review comments provided for this rating.

  • Bill B.
    Springfield, IL
    to Washburn, WI
    June 14, 2016

    No review comments provided for this rating.

  • Phil & Lana K.
    Springfield, IL
    to Ponte Vedra, FL
    June 08, 2016

    No review comments provided for this rating.

  • Rich B.
    Springfield, IL
    to Largo, FL
    June 05, 2016

    No review comments provided for this rating.

  • Jeff Lisa B.
    Springfield, IL
    to Sanibel, FL
    May 17, 2016

    No review comments provided for this rating.

  • Lisa G.
    Springfield, IL
    to Scottsdale, AZ
    April 25, 2016

    No review comments provided for this rating.

  • Joan W.
    Springfield, IL
    to Bainbridge Is, WA
    April 12, 2016

    No review comments provided for this rating.

  • Marilyn S.
    Havana, IL
    to Allenton, MI
    March 28, 2016

    No review comments provided for this rating.

  • Judy H.
    Petersburg, IL
    to Seminole, FL
    February 26, 2016

    No review comments provided for this rating.

  • Myrna L.
    Camdenton, MO
    to Lincoln, IL
    February 16, 2016

    No review comments provided for this rating.

  • Paul C.
    Springfield, IL
    to Riviera Bch, FL
    February 10, 2016

    No review comments provided for this rating.

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