1812 Prosser Rd
Mon: 8:00 am - 5:00 pm See reviews >
Volunteer Moving & Storage
1812 Prosser Rd
Knoxville, TN 37914
Mon: 8:00 am - 5:00 pm
Tue: 8:00 am - 5:00 pm
Wed: 8:00 am - 5:00 pm
Thu: 8:00 am - 5:00 pm
Fri: 8:00 am - 5:00 pm
Reviews for Volunteer Moving & Storage
4.4/5.0 Average Rating
January 17, 2018
Easy moe, everyone involved was very courteous and professional.
December 18, 2017
Dave our driver and his crew, Tyler, Blake, Tony and Tom were respectful and efficient and made the process go very smoothly.
December 5, 2017
Our moving experience was good over all. When we had our load delivered the previously contracted helpers from the Wilmington office were not available. Our original crew unloaded one entire truck themselves. Help arrived the next day for the half load. This just made things disappointing I guess. I really felt we should compensate them and our bill had been paid.
September 22, 2017
I was kept informed before the move and during the move. Pick and drop was fine. My sofa and broken. It has been several weeks since i submitted my claim and it hasn't been resolved. I still have the broken sofa in my living room.
September 21, 2017
My items were placed into storage so I have not had time to fully evaluate. Many of the boxes appear smashed or damaged in some way. Also, missing parts from my hot tub
September 2, 2017
THE PACKERS ARRIVED LATER THAN EXPECTED, SO DIDN'T FINISH AND HAD TO COME BACK THE NEXT DAY. I DON'T THINK THEY WERE EXPERIENCED. WHEN I UNPACKED THE EXPENSIVE BONE CHINA, I FOUND 5 DINNER PLATES STACKED TOGETHER, NO PAPER BETWEEN TMEM, JUST WRAPPED TOGETHER. NOT HOW THAT SHOULD BE DONE, AND IT WAS LUCKY THEY WEREN'T ALL BROKEN. THE PACKER RIPPED APART A FOLK ART PIECE AND WRAPPED THE TWO PIECES SEPARATELY! ALSO DESTROYED ANOTHER FOLK ART PIECE. THESE CAN'T BE REPLACED, AS THEY'RE ONE OF A KIND. WHEN THE FURNITURE ARRIVED -- A DAY LATER THAN PROMISED -- ONE CASTER FOOT ON THE ANTIQUE TABLE WAS SO BENT IT WOULDN'T ROLL. YOUR SUBSTITUTE DRIVER TOOK HIS PLIERS AND TRIED TO STRAIGHTEN IT, WITHOUT SUCCESS. THERE ARE 6 CASTERS ON THE TABLE, SO TO GET THEM ALL TO BE THE SAME SIZE WILL REQUIRE REPLACING ALL 6.
August 30, 2017
The loading, truck driver, and unloading crew did an excellent job.
August 25, 2017
Let's start with the negatives: 1. while our goods were technically delivered within the agreed-upon timeframe,we had been told by the driver at pickup that he expected to deliver in four days. It took eight. During that time we had difficulty getting information on a more likely delivery date. 2. The bed in the master bedroom was not assembled correctly, requiring a third-party correction. 3. We're still attempting to locate some of our boxes. 4. Worst of all, the driver was essentially worthless. Being from Senegal in West Africa, he was virtually non-understandable. But, we watched him drop a box containing a large HP printer. On the delivery end, he fortunately was bailed out by a solid crew.
July 3, 2017
I think the actual people that boxed and moved us were great. They were hard workers who took care of our property and really tried to make us as happy as possible. It has been more difficult dealing with the logistics of the move...the fact that you could not give me a date for my move until 24 hours before, the "Add-ons" were very poorly handled and taken care of and the payment before my items even arrived to my house disappointed me as well. I don't think that I should have had to pay until all of my belongings were in my house...just like any other service, you pay when the job is complete.
June 14, 2017
Jack did a phenomenal job packing kitchen items, breakables
May 18, 2017
Everything one was helpful and very professional. Nice too
May 2, 2017
From my initial contact with Mayflower to the truck leaving after unloading my belongings, I have been very impressed. My whole moving experience was very positive much to my surprise since moving has always been very stressful in my past experiences. I very much appreciated the level of communication and clarity of the information during the entire process. I never felt in the dark about what was going on and when it was going to happen. Thank you for your exceptional service!!
March 30, 2017
The move was much better than expected. Everything went according to plan and exceeded my expectations.
March 21, 2017
Laura Beth & Deena were amazing on the loading end (Tennessee), the crew unloading in Texas was fantastic and very professional. My mother said the crew (Travis) that packed the crate in Tennessee was phenomenal. I am so glad I paid to have someone move the items to Texas!
March 1, 2017
Everyone was polite and efficient. Well pleased
February 22, 2017
Everyone was so professional and kind. I had to do this move alone but they made it so easy and we're so helpful. Also very careful with my things and the house. Very pleased