4340 W Mohave St
Mon: 8:00 am - 5:00 pm See reviews >
Dircks Moving & Logistics
4340 W Mohave St
Phoenix, AZ 85043-8302
Mon: 8:00 am - 5:00 pm
Tue: 8:00 am - 5:00 pm
Wed: 8:00 am - 5:00 pm
Thu: 8:00 am - 5:00 pm
Fri: 8:00 am - 5:00 pm
Reviews for Dircks Moving & Logistics
4.6/5.0 Average Rating
Rodney & Sybil
January 22, 2019 - Scottsdale, AZ
The move was good. We had a great driver. They forgot to bring a box to pack my TV. I shipped on my own and the company is planning on re-imbursement.
January 20, 2019 - Gilbert, AZ
Were having a difficult time yrying to identify whats in each box. Packets basicly did a poor job lableing. The guys who loaded the overflow were terrible. They banged items aroumd, dropped a headbourd twice. They failed to follow my directions on not useing the rear fender on my motorcycle. It not only got bent down, but has strap marks allover it. It will have to be replaced.
January 19, 2019 - Goodyear, AZ
We were kept informed from the 1st contact with our move estimator Mike Burney to the last box off the truck and follow up by Wanda was great! It was such a pleasure to work with a professional team, efficient, on time, and extremely helpful. Took all the stress out of a busy time for us We highly recommend your moving service Gary and Malinda Parks
January 10, 2019 - Sun Cy W, AZ
Packing services, loading, un-loading, Third party services, and Customer Service were all excellent.
January 3, 2019 - Surprise, AZ
Very pleased with the entire process. The communication, from the start to final delivery. Everyone was on time and very professional. It was a great experience.
December 27, 2018 - Sun Cy, AZ
The loading went well with plenty of men helping. The driver and his partner were excellent and well informed! Very kind also . Moving is always a little stressful !
December 27, 2018 - Phoenix, AZ
We had a great overall experience with Mayflower, starting with Michelle Flynn. Michelle came to our home to estimate, was professional and accurate. Her estimate became the price, no hidden charges, we appreciated her ability to be accurate and very competitive. The delivery team led by Eddie McBride and son Alex were amazing! They showed up on time in Phoenix and delivered to Oregon on time. Eddie on site checked in during the load and unload with us to see "how they were doing" or if we had any questions? The team was kind and careful with our belongings. Finally our move coordinator Ginger Machala stayed in touch with us all thru the process, confirming arrival times the day of the move, checking in during the loading, called to confirm Eddie's arrival day and time, called during the unload and finally after everything was done. We are very happy we selected Mayflower/Dircks over several other bids!
December 27, 2018 - Sun Cy W, AZ
Great, the crew was A+
Carol & Jerry
December 26, 2018 - Fountain Hls, AZ
The Mayflower driver was excellent. He gave us details during loading and when to expect our shipment. The follow-up throughout the process from Dircks Moving was also excellent.
December 22, 2018 - Phoenix, AZ
The sales associate Steve Hook was great to work with and did an accurate evaluation. Sina in the office is the most conscientious person I’ve ever met and always followed through. The guys from Delaware who moved us in were a little lazy and did not give us enough help with arranging furniture. The head guy was more concerned about scratching the floor but also yelled at me for changing my mind where a piece of furniture was going to go. They took a lot of breaks and it was a long day moving in. I think they were from United. The packers packed everything so nothing broke thankfully. The guys moving us out disassembled four storage racks and then lost the parts to put the last shelf up. MSS here in PA charged an outrageous amount to send me the parts. Too bad those moving guys in Phoenix disassembled the shelves. It did not seem like they should have done that. All in all this is the best move we have ever had and we have moved 4 times in 10 years.
December 18, 2018 - Phoenix, AZ
Everyone was very professional and took their job serious and with an attitude to please.
December 3, 2018 - Scottsdale, AZ
November 26, 2018 - Scottsdale, AZ
My goods were damaged in a very unorthodox manner, so clearly I was not thrilled with the service. However, everything was resolved to my satisfaction.
Donald & Suzann
November 19, 2018 - Peoria, AZ
Other than taking 12 days from pick up to delivery the move went very well.
November 17, 2018 - Rio Verde, AZ
November 16, 2018 - Phoenix, AZ
The original sales rep was great; the customer service lady was super and followed up; the driver was great! Start to finish was wonderful.
Scott & Judy
November 15, 2018 - Sun Cy W, AZ
Our move went very smoothly. The movers put down pads to protect carpet and wood floors during move out and move in at new location. They carefully packed items onto truck and padded things well. All people involved in our move were very professional and courteous.
November 12, 2018 - Peoria, AZ
Even the third party craters were good on both ends
November 8, 2018 - Peoria, AZ
Excellent job of loading and unloading by hardworking, friendly workers at both ends of the trip.
November 5, 2018 - Phoenix, AZ
The process was a seamless as it can possibly be. Every employee I worked with was very friendly hard-working and personable.
November 1, 2018 - Scottsdale, AZ
Overall the experience was very good. We've moved several times across the country & Dircks was the best at follow up & keeping me informed. Boxes were fairly abused by the time we received our delivery which was on the very last day of estimated window.
Barbara Or John
October 30, 2018 - Peoria, AZ
They performed as promised at the time they said they would. they arrived at destination ahead of schedule. the office person kept us apprised of what was happening. everyone was courteous and efficient.
October 29, 2018 - Scottsdale, AZ
Overall a good experience..
October 28, 2018 - Glendale, AZ
It was very well executed from survey stage through final delivery. Flawless in fact.
October 22, 2018 - Tempe, AZ
We were extremely pleased with your personnel from day one. After talking to Michelle Flynn, we knew this was the company we wanted to handle our move. She was just delightful and caring....and especially brilliant in assessing our rooms of furniture. Every conversation with her was pleasurable. This was a very difficult time for our family,and she was immensely helpful with all of the details. On moving day, we were greeted by three of the finest gentlemen we have met. Adrian, Sergio & Eric truly must be the best of your best. They were professional,accommodating and made us feel at ease with our Mother's belongings. We enjoyed their presence very much, and were very happy they would be the ones making the move for us. Ginger Machala continued with the extraordinary and pleasing customer service of your company. She kept us informed on the move with travel updates, and assured us all went well. She was also quite personable. Once the merchandise reach its destination, our family there was equally pleased with the way everything was handled by your guys, and the smooth transition to our second destination. Kudos to your company, and the amazing people you employ who made this a memorable and satisfying experience for all of our family. We will always remember your superb customer service, and will highly recommend you to everyone needing this type of service. Thank you so much for everything. Ken & Lil Kruger Phil & Louise Cicero
Don & Pat
October 6, 2018 - Surprise, AZ
October 2, 2018 - Phoenix, AZ
Very Professional from start to finish
October 1, 2018 - Goodyear, AZ
Overall experience was good thanks to Mike Burney, Ginger Machala to Henry the driver.
September 29, 2018 - Mesa, AZ
We all know that moving is HARD, but our moving crew was TERRIFIC! They were very respectful of my mom's home, her furniture and her personal things. And, even though we had 1 item damaged, the mover came to me immediately and explained the damage. They certainly made a tough job as easy as it could have been and I'm grateful to the team that was assigned to my mom's move (Louis')!!! Thanks Mayflower.
September 28, 2018 - Goodyear, AZ
From start to finish all involved parties were communicative, friendly and professional. Steve Hook was prepared and even printed an inventory invoice at our home. Sina followed up with me diligently throughout the move. Our movers, Luis and team were outstanding!
September 24, 2018 - Fountain Hls, AZ
The move experience was good except for a few missing items. Nothing substantial and the only broken item was something I did on my own! Jesus and Alberto did a great job including hauling away the empty boxes as we unpacked.
September 17, 2018 - Mesa, AZ
It was a very complicated move with the household being divided between two destinations. My name was misspelled between the two moves even though I gave the correction. Also, the website did not provide the delivery times accurately and that was anxious making.
September 17, 2018 - Sun Cy, AZ
Very professional. They were on time and very expediate and careful loading and unloading. The driver was very knowledgable as well as professional. The guys who helped load and unload also were very good. They arrive at my residence in a very timely matter and were also on time at the destination. We were very happy with our choice of movers. The coordinater was very nice and very, very helpful. Kudos to this company and we highly reccommend them for your move.
September 17, 2018 - Surprise, AZ
I was impressed with the customer service all through the move.
September 11, 2018 - Scottsdale, AZ
My items were picked up quickly and efficiently. I was notified throughout the process on the pickup and delivery times. The movers respected my home and made every effort to handle everything carefully.
September 11, 2018 - Surprise, AZ
The people involved in our move were outstanding......but the long wait from moving day (8/27) till delivery day (9/5) was a "drag". Yes, we knew what our delivery window was, but it still seemed like an eternity.
August 29, 2018 - Goodyear, AZ
Mayflower moving company made the entire process seamless and smooth for our move from the initial contact through the final delivery of our items.
August 22, 2018 - Phoenix, AZ
August 18, 2018 - Phoenix, AZ
Thank you for making the move go smoothly. I appreciate every one who helped!!!!!!
August 15, 2018 - Chandler, AZ
Michael Tull and Ginger Marzala were amazing! I can’t describe in words the awesome customer service experience that my husband and I enjoyed with their service. We are really grateful!
July 31, 2018 - Paradise Vly, AZ
Overall, our move went very smooth. We were very happy with the professionalism of the driver, the timeliness of the delivery, and the constant communication throughout the move.
July 23, 2018 - Gilbert, AZ
I had a good experience with mayflower with my recent move. Nothing was missed. They also delivered my stuff in exactly a week which is impressive. My TV has been damaged during the move but they responded promptly to my claim and are in process of reimbursing me for it. I am satisfied with their response.
July 7, 2018 - Surprise, AZ
Had no problems with Mayflower. They were where they were supposed to be each time. Contact people were a big help
Tom & Barb
July 6, 2018 - Phoenix, AZ
The preparation experience was excellent. The packing and the moving day also excellent. The communication with driver was poor although Karlie tried to keep us informed. But it wasn’t daily and often we had to call. The promised delivery was 5 days late , although we heard that a check will be coming to cover every day late. The communication with delivery company was poor and they had no idea of where to go, etc. The driver remained with the local hired movers. One was very good(believe his name is Stephen). Other big and a whiner and was definitely not intelligent. How he piled boxes is a problem for me. Piled them so high that an 80 year old, 5 foot woman can’t handle them. The driver moved nothing, only the 2 movers. He was overheated and red faced and sat in truck. Also had to have every light on to sign papers. I feel he should not be driving with that problem. After the wait and delivery, just happy it is finally here.
July 5, 2018 - Phoenix, AZ
Friendly Fast and Nice like a Great Pal. Brilliant Move on all counts. Although there in fact was BREAKAGE Lots Of It
December 27, 2017 - Queen Crk, AZ
The whole moving experience was handled well. The people I had contact with were polite and willing to follow my wishes.
December 27, 2017 - Scottsdale, AZ
VERY expensive. Pick up was an hour plus late. Drop off crew of ONE was extremely slow, didnt care about the care of the home and was on his phone
December 22, 2017 - Glendale, AZ
Excellent except for some rushing in unloading: our computer was dropped in the haste. One other item, a bathroom scale, was broken. Otherwise, excellent all around--great driver Wesley and coordinator Sina.
December 20, 2017 - Gilbert, AZ
Jesus, the Driver and his assistants Santos and Mark were skilled in their work, very courteous and concerned that we experienced an excellent moving experience, which we did.
December 4, 2017 - Surprise, AZ
We were very pleased with all aspects (process, Mayflower staff) of the move. The move experience exceeded our expectations.
November 30, 2017 - Gilbert, AZ
Excellent customer service from the moment I made the first phone all. They were timely and professional. They took very good care of my Mom and her move from Arizona to Connecticut. Would definitely recommend.
Cathy & John
November 29, 2017 - Scottsdale, AZ
Well planned and executed. Moving coordinator was great!
November 29, 2017 - Scottsdale, AZ
Mayflower Rep Steve Hook did excellent job of explaining everything and answering questions. Marcy Ehrlich was very efficient as the moved began and ended.
November 27, 2017 - Phoenix, AZ
We were very pleased from Steve Hook, Marcie, the packers, Desmond Ward the driver & the men he hired were all top notch.
November 23, 2017 - Scottsdale, AZ
Everyone was extremely proffesional. My mover was outstanding. I can not remember how to spell his name. But Levation was such a pleasure to work with.
November 22, 2017 - Goodyear, AZ
Items broke, and others missing. The gentleman who moved us in were awesome, as well as the gentleman who moved us out. Not so pleased with the packers.
November 18, 2017 - Chandler, AZ
Excellent move! I have moved numerous times in my military and civilian live and this was the best one by far. All of the folks from Dircks/Mayflower that I interacted with were professional, helpful and pleasant to deal with. I would definitely recommend this company to anyone.
November 17, 2017 - Phoenix, AZ
Joe, the driver was great. very experienced, great crew before and after. had bad experience with 3rd party palleting some things...had breakage...not happy about that.
November 14, 2017 - Glendale, AZ
Everything went well and all employees involved met r expectations and then some
Bill & Faith
November 14, 2017 - Sun Cy W, AZ
The care by the Driver was excellent. However, MOVING all our contents to our apartment had several DAMAGED items (ie, the Dining room table). Although the "Claim" was submitted several weeks ago, we have NOT heard a thing from the "Adjuster".
November 8, 2017 - Scottsdale, AZ
Overall very favorable experience. No negatives whatsoever to report.
Glen & Mary Ell
November 7, 2017 - Scottsdale, AZ
I don't think our move could have been any easier. It was so organized The people who packed and the people (Both named Ed,) who picked up and delivered were very efficient and accomdating! Would recommend Mayflower to anyone!!!
October 30, 2017 - Scottsdale, AZ
Everyone involved in our move from Arizona to New York from Stephen Hook to Marcy to the van driver Logan & his wife Lillian did much more then I ever could have expected. they were friendly polite knowledgeable & very helpful. Logan his wife Lillian & the local moving men they used in AZ. & N.Y. were the best. not one item got lost Or broken. when a piece of furniture would not fit in the room we wanted it in Logan & his wife did everything possible to get it in place. I really can not say enough about how great they were. and I still cannot believe that two packers in Arizona packed our 2400 sq. ft. house in less than one & a half days, & boy did they pack everything super good. The bottom line is that if you want the best moving experience you could ever have use MAYFLOWER
Dave & Andrea
October 26, 2017 - Sun Cy W, AZ
Very satisfied with the whole moving experience. Wonderful moving team!!
October 18, 2017 - Gilbert, AZ
We were pleased with the communications we received during the transit period. Everything was handled well and professionally.
October 16, 2017 - Litchfield Pk, AZ
Polite staff who were friendly and, for me at least, most importantly, on time.
October 16, 2017 - Phoenix, AZ
Moving from coast to coast is tough. But from the time I met Steve Hook, to Marcy coordinating my move, to Dan and Dallas actually moving, it was a great experience
Jim & Libby
October 13, 2017 - Sun Cy W, AZ
We can't seem to find one kitchen box that had special item from Sprouts Mkt. and a special small microwave popcorn popper-not the end of the world!
October 13, 2017 - Gilbert, AZ
One of the movers deliberately used our dryer as a step stool, stood on top of it to reach a mattress that was up high and caved in the top of it which my husband witnessed which then leads me to believe he did the same thing to our freezer which is also severely caved in on top. He didn't care about what he was doing and was even rushing the other mover as she was putting our beds together.
October 4, 2017 - Phoenix, AZ
The driver mike and his helper wallace are the best i have seen. I have moved with military dozens of times. They were flawless
October 3, 2017 - Cavecreek, AZ
Very smooth move. Dave the driver was excellent ! Kept me informed every step of the way and was where he should be when he said he's be there. Impressive !
Bill & Jackie
October 2, 2017 - Surprise, AZ
From the initial quote to the final arrival at our new home, everyone was professional, friendly, timely and efficient.
October 2, 2017 - Sun Cy, AZ
The lady who I spoke to and signed a contract with was wonderful. The movers were on time and listened to what I had to say. They were very good. Only a very few items have been broken. I still have lots of boxes to unpack.
September 27, 2017 - Phoenix, AZ
amazing service,first class on top of you game every person we came into connect with was so helpful, Im truley empreesed
September 26, 2017 - Tempe, AZ
We found one small thing broken. Also delivery date was longer because they didn’t specify that it’s 7 to 8 business days Monday thru Friday. Because our stuff was picked up on a Friday it actually ended up being 14 days till delivered. We were without our stuff for a week. The service was awesome. The pick up and delivery guys were also awesome. All in all it was a great experience and would highly recommend to anyone.
Richard & Miche
September 26, 2017 - Surprise, AZ
After moving some 25+ times this was the best ever. Jim Tate provided excellent service, as well as the entire Pheonix crew. The driver, Michele, and her partner Lawerence also deserve special recognition. Pablo and David were also exceptional. Everthing arrived in good condition except for an aluminum automatic lid closing kitchen trash can. The other incident occurred when a tire on a 2 wheel hand truck exploded and stained the driveway as it contained "stop leak". The IL unload crew was not nearly as competent as the Phoenix team. They were in a hurry and delivered numerous boxes to the wrong location despite being clearly marked on each box. They were not as polite and professional as the Phoenix team, for example on commented he only moved an item once so be sure where you want it. Again, Michele and Lawrence went beyond expections on the IL delivery side of this move. We will not hesitate to recommend Mayflower to anyone looking for a moving company.
September 13, 2017 - Phoenix, AZ
It was great. Rob arrived early and got right to business. Very nice couple.
September 7, 2017 - Buckeye, AZ
Packers Jack, Dave & Rick were amazing and efficient. Rob & Carol (driver & wife) did an excellent job. They hired great assistants.
August 29, 2017 - Mesa, AZ
I was highly impressed by the professionalism and efficiency of these crews (both in loading and unloading)! They did an excellent job!!!
August 28, 2017 - Scottsdale, AZ
From the salesman, Steve Hook, to Marcie the logistics lady, I have never enjoyed such professionalism in my 24 lifetime moves. You are simply in a class by yourself!
August 27, 2017 - Payson, AZ
Excellent service and communication. I felt like I was there only customer.
August 21, 2017 - Coolidge, AZ
Due to someone else not taking/giving an accurate inventory, my move got split on to two different trucks. Only 1/3 of my items was received on the first load. The next load was a full 8 days after what was promised for delivery. Items were broken on both loads, the second driver was extremely unprofessional and even went so far as to ask me out to dinner in front of my daughter! He also offered to "stay and help unpack". He also did not have ANY help with him and the load included a ping pong table and pool table! He constantly bad mouthed the company when he called me. Everything about load number 2 was unacceptable.
August 19, 2017 - Goodyear, AZ
Everyone we worked with was very professional, friendly, and positive. No one said no or hesitated about our special requests. All work was completed in a very timely fashion.
August 18, 2017 - Scottsdale, AZ
Excellent communication from beginning to end. Marcy Ehrlich, the coordinator, was phenomenal. Packers were excellent. A superb experience especially considering the distance.
August 10, 2017 - Surprise, AZ
Loved the driver, Henry. Had problems with the unload twosome. They did the damage and they didn't bring boxes into areas. Just stopped at the edge (like garage and closet) They turned boxes marked fragile upside down to look for numbers that would not have been on the bottom. They placed fragile boxes on the bottom. I have not totally unpacked because I'm going to move again. But, I worry.
August 7, 2017 - Scottsdale, AZ
great driver great packing and un packing crew Marcy was great
August 7, 2017 - Goodyear, AZ
Your entire Team from 1st contact to final delivery preformed to the highest degree of our expectations.
August 7, 2017 - Phoenix, AZ
I have moved ten times in my corporate career. Dircks was the worst move in my career. When I called Chip Dircks, he said to me that "HE was Offended" and that I was never happy. I sent him a letter to explain my feelings. Personally, he and Dircks are awful and the worst example of Mayflower I have seen. Metcalf Mayflower was the best that I have experienced.
August 1, 2017 - Scottsdale, AZ
We worked with Dirck's in Arizona and the estimator, Steve, and Marcia in customer service were excellent. The driver was great too. Our goods arrived were picked up on a Friday in Arizona and delivered in Missouri on Monday!
July 31, 2017 - Dewey, AZ
Move went well considering distance, (1500) miles. Everything arrived on time, and in good condition.
July 31, 2017 - Scottsdale, AZ
Inventory and packing was smooth then totally fell apart with warehouse, driver, and missing or damaged goods so far. Still not resolved and by far worst cross country move I've experienced in 27 years where I've moved quite a bit with military or private sector.
Bob & Dee
July 30, 2017 - Queen Crk, AZ
Michael Tull, the salesperson we dealt with at Mayflower was great, which is why we decided to go with Mayflower, nothing could have prepared us, though for the damage to most of our shipped goods, especially all the breakage and the horrible damage to our furniture.
July 26, 2017 - Mesa, AZ
The packers, loaders and delivery personal were delightful individuals.
July 23, 2017 - Mesa, AZ
A table was lost somewhere between pickup and delivery.The music stand on my piano was removed for transport and the hardware was lost and so it was not reassembled. The crew was very efficient and capable.
July 23, 2017 - Goodyear, AZ
Overall my experience with Dirck's Mayflower was good. Before actually unpacking, I would have given a much higher rating. The nice lady who packed (she and another man packed) did a fantastic job. The rooms I know she packed had virtually no breakage. She was fast, but really knew how to pack things properly. However, while the second packer was quite friendly, the rooms he packed were filled with breakage and not orderly packed. My expensive sewing machine was literally put in a box, on it's side. Thrown in were small statues and pictures. My son's room, while I admit was a huge roomful of items, was packed very poorly. Interestingly, when he packed this room, he had the door closed. This did seem strange. Now that I'm unpacking my boxes, I'm finding many boxes that should have come in the house are in the middle of my garage with other boxes. I feel if a box says family room or kitchen, it would have been nice for the those boxes to actually be in the appropriate room.
Judith & Jack
July 19, 2017 - Scottsdale, AZ
staff very professional &pleasant to deal with. Everything was packed securely and arrived in good condition with the exception of sofa dust cover. Sofa was dropped on a carton thereby tearing the dust cover before sofa was loaded on to truck.
June 26, 2017 - Scottsdale, AZ
Everything was great, everyone involved performed as promise. On-time and placed our satisfaction as a priority.
June 23, 2017 - Peoria, AZ
The guys that loaded the Truck were great to work With and really careful. I got my stuff in 10 days Which was sooner than Expected. The guy unloading Had to do it by himself But he did it.
June 21, 2017 - Scottsdale, AZ
Overall experience was good and our stuff was cared for for the most part.
June 19, 2017 - Mesa, AZ
We really appreciated our moving coordinator, Sean Carlson. He was very professional, prompt, and courteous.
June 19, 2017 - Mesa, AZ
The loading of the truck in Mesa went very well. They were very helpful and patient. The material that was brought by the actual Mayflower truck was done so in a very professional fashion. The truck driver kept me informed of their location/arrival. They were very helpful in bringing boxes exactly where we needed them and patient with unpacking and checking for damage. On the other hand the second part of our delivery was a horrible experience. We were given several delivery/arrival times. When they finally came the boxes were in a heap in the back of the truck. They had fallen over and were laying sideways and upside down. I did take pictures. Unloading was going slow so we called in family members to help unload. I was not given a packing slip, had to ask for one. Different from the one I received from Mayflower. Confusing!
June 13, 2017 - Mesa, AZ
Overall general feedback: Professional, reliable, friendly team. Customer focused. Honest, no hidden fees. Employees who enjoy their job and take pride in their work, are genuine, courteous and happy to answer questions or just chat. Was surprised and pleased to see Matt actually show up on packing day to check in and make sure all was going well. Out of all the moving companies I interviewed I'm glad I went with Mayflower, they really made a challenging move less stressful.
June 10, 2017 - Phoenix, AZ
The move started out very well when leaving Phoenix. However, once in Massachusetts, that's where the issues began. The driver, was fantastic! But, the two local guys who helped him were the problem. My furniture was delivered not covered, my bedroom furniture damaged, loveseat had two grease spots, coffee table had been damaged, the base of a glass table damaged. When I said something to the two local helpers, the one denied it and said this happened in Phoenix. When I told Him I just watched you bring in the king size headboard and watched you putting it together and damaged it. He then had an attitude and said yeah, okay it was me. At that point the driver said that we would go over everything and log it. These local helpers have no respect for someone else's property. The damage to the headboard was in multiple places. Extremely unhappy with their local helpers. I wouldn't recommend them to anyone or their company!
June 2, 2017 - Scottsdale, AZ
Very fast, courteous, everything got moved, & nothing was broken, can't ask for anything more.
May 31, 2017 - Chandler, AZ
Everyone I delt with was great!! From Michael, Sean, and the guys who loaded, moved and unloaded. They were all very professional and easy to work with!!
Andrew & Beth
May 29, 2017 - Scottsdale, AZ
Most organized packing we have ever experienced. Move in was generally great as well. Was definitely fast, but later found out that Guest BR dresser's leg(s) were broken in move and movers forgot to re-attach the mirror.
May 26, 2017 - Scottsdale, AZ
I was very pleased with everyone involved in the move: Steve Hook, Marcy Wechsler and the team that moved and packed from Arizona. The Seattle team did an excellent job too! Their attention to detail, transparency in communication and professionalism was so good that I used Mayflower again -- yesterday -- for an even larger move.
May 22, 2017 - Phoenix, AZ
Dircks Moving & Storage in Phoenix, Arizona, was extremely professional and friendly too! Our driver, Jeff, was very experienced and treated our household items with great care.
May 17, 2017 - Surprise, AZ
Great customer service and employees who care about their job.
May 16, 2017 - Sun Cy W, AZ
all went well. we have 3 boxes delivered to us that are not ours. can you pick them up ???
Carolyn & Bill
May 15, 2017 - Surprise, AZ
We were not in the area of the move from & to. Great job communicating the boxed we had moved.
May 12, 2017 - Phoenix, AZ
Made a multi-destination move coordinating with my brothers easy!
Karl & Cindy
May 11, 2017 - Peoria, AZ
The overall process was great. Good communication, organized, prompt, and professional.
May 11, 2017 - Chandler, AZ
The driver was fantastic as were the movers in both Arizona and Nebraska. They were professional and did a fantastic job and exceeded my expectations.
May 10, 2017 - Chandler, AZ
I thought the move went quite well. Everyone in the chain was on time, helpful and friendly. It went better than I thought it would.
May 8, 2017 - Phoenix, AZ
Tony, Wolf, & Robert facilitated the packing in Phoenix and Tony, Victor, & Jose unpacked the load in Illinois. All were very expedient and professional, as well as personable. Tony was an excellent team leader and had the ability to make me feel that everything was under control. If I had to move again, I would request Tony and his teams...outstanding job!
James & Pamela
May 7, 2017 - Gilbert, AZ
I gave the overall experience four stars that would have been five but due to ineligible writing on some of the boxes a lot of guessing went into placing the boxes in the right room. Also I think this was due to being behind schedule on the second day and having to bring in an extra packer to enable the truck to leave the house on the second day.
May 5, 2017 - Tempe, AZ
Packers and unloaders left a bit to be desired but for the most part very good
Ordean & Norma
May 3, 2017 - Sun Cy W, AZ
I was carefully helped throughout the moving process. I had to change a few things as we went along and my changes were met with patience and understanding. I always felt I could ask questions as this was my first long distance move.
Peter & Linda
May 2, 2017 - Sun Cy W, AZ
Driver was friendly and helpful during an overwhelming time.
May 2, 2017 - Gilbert, AZ
Do to circumstances beyond our control we had to delay our move. Mayflower worked with us, showed up when they promised, and was able to deliver when we asked. I hope to never move again, but if we do, we'll call Mayflower.
April 24, 2017 - Sun Cy W, AZ
Jim Tate is the one that sold me on using you. He seemed so fair and tried to give me the best deal. Karlie was excellent. She was with me the whole time. Great assets to your company.
April 21, 2017 - Goodyear, AZ
The most impressive part of my move was my experience with Peter the truck driver. He was exceptional, such a nice guy and so helpful. He really made me comfortable with this move. I cannot say enough good things about him.
April 20, 2017 - Scottsdale, AZ
both loading and unloading of my stuff was stress free!
April 20, 2017 - Gilbert, AZ
The movers at our destination were not very good. They damaged items and made a mess of everything. Everything else was great.
Matt & Carolyn
April 17, 2017 - Surprise, AZ
WE WERE VERY SATISFIED FROM THE PHOENIX PACKING AND LOADING. THE WORKERS IN PHOENIX WERE VERY GOOD AND CONCERNED ABOUT THE CONDITION OF OUR GOODS. WHEN THE DRIVER ARRIVED IN KANSAS CITY, HE HAD ONE HELPER LOCALLY. THE HELPER WAS ALSO WAS VERY GOOD AND SPEEDY. NO CONCERNS AT THIS TIME. HOWEVER, WE HAVE NOT UNPACKED MANY BOXES AND FURNITURE AS WE ARE COMBINING 2 HOMES OF FURNITURE AND MAKING UPGRADES TO OUR KANSAS CITY HOME. EVERYTHING IN EVERY ROOM IS NOT AS IT WILL BE. JIM TATE WAS ALSO VERY HELPFUL THANKS MAT AND CAROLYN HUGHES
April 14, 2017 - Sun Cy W, AZ
A little bump in the road was handled very professionally
April 13, 2017 - Scottsdale, AZ
The Moving teams, Marcy, as well as Steve Hook were very professional, customer focused, and service oriented.
April 13, 2017 - Gold Canyon, AZ
The driver and both his crews were professional & friendly. We did have a problem after they were gone with a few items. Dircks was quick to get on top of them for us.
April 10, 2017 - Mesa, AZ
MayFlower is the best moving company ever. They were with us every step of the process. All home goods got at the destination in perfect conditions. The people was extremely courteous and punctual. Thanks Mayflower!
March 27, 2017 - Peoria, AZ
Overall, the experience was good. It took a little longer than I would have liked to receive my stuff, but I understand that there are other deliveries that need to be made.
March 22, 2017 - Phoenix, AZ
I was impressed with the whole process, very thorough and good customer service.
March 22, 2017 - Surprise, AZ
Loaders and driver were excellent and careful. Everything was covered with blankets which is what I expected. Delivery went well and on time. Excellent service!
March 21, 2017 - Glendale, AZ
We were pleased until near the end of the move when things seemed to have fallen apart. Whether this was because people were tired or just wanted to get back on the road, doesn't change the negative results that we must live with.
March 20, 2017 - Goodyear, AZ
All the people were very professional only interested in making sure they are addressing the interest of the customer.
March 17, 2017 - Phoenix, AZ
Both crews were very courteous and red pectful.they handled my items with care and consideration.I would highly recommend this company
Robert & Kathy
March 11, 2017 - Cavecreek, AZ
The service by the crew was excellent, except, the delivery day when 2 of the mover's men cancelled and only 2 people unpacked our items. They were there from 9:30am and left 8:15pm. This made for a long day for us as we have two children who needed to be settled as school was the next day (Monday).
March 9, 2017 - Sun Cy W, AZ
Everyone involved in my move were professional, friendly, caring and concerned for me and my household goods. i was always kept informed by the office and the driver.
February 20, 2017 - Cavecreek, AZ
I spent a little more than I needed to, but I was impressed first with the salesman, great follow-up with my move coordinator. When Brandon and his two team crew showed up and things went according to plan. When my stuff ended up safe, and stored in my temporary storage locker with no issues, my expections were met fully. Great job!
February 9, 2017 - Scottsdale, AZ
Thank you - I think that says it all....
Joe & Connie
February 3, 2017 - Casa Grande, AZ
our move was handled proffesionaly by everyone involved
February 3, 2017 - Litchfield Pk, AZ
Excellent overall. From the initial contact to waving goodbye to the driver at the end..wonderful, professional, helpful!
February 2, 2017 - Phoenix, AZ
they were fast and proffesional. i would use them again and i will