301 Winter St
Mon: 8:00 am - 5:00 pm See reviews >
Brookline Transportation Co
301 Winter St
Hanover, MA 2339
Mon: 8:00 am - 5:00 pm
Tue: 8:00 am - 5:00 pm
Wed: 8:00 am - 5:00 pm
Thu: 8:00 am - 5:00 pm
Fri: 8:00 am - 5:00 pm
Reviews for Brookline Transportation Co
4.7/5.0 Average Rating
May 16, 2018
Overall, I was pleased with the service. I did have some issues with marks on some of my items (desk, coffee table, end tables, bureaus, tv stand). Some were minor blemishes, some were more noticeable. The service in Medford was pretty good, and the service in Tampa was excellent. The coordination of the move was somewhat stressful, as I was getting mixed information about pick up times, and the coordinator’s response time was inconsistent. Otherwise, I was happy with the experience.
May 9, 2018
Excellent service! Alan and Sara were our initial contacts out of MA. Their communication with us was excellent. The team showed up to pick up our furniture on time and they delivered it all on time. We are very pleased all around and would recommend to others. We will be using Matflower again if we ever move anything from Boston to CA.
April 3, 2018
Jordan went above and beyond it customer service! There were signifcant weather issues which required decisions on the fly and Jordan was always thinking ahead!
March 20, 2018
February 13, 2018
We were extremely pleased with the crew that handled our move. They were courteous, careful with our belongings and made sure everything had been packaged properly.
January 12, 2018
Was very nervous about move but Alan and Sara were calm and organized, helped to reassure the move would go smooth and it did. The movers were so nice, treated everything like it was worth million dollars (it was not!). They came when they said they would and everything went great!
November 16, 2017
From the start, with the representative meeting with us to estimate the move parameters and cost, to the final box being stored once our move to California was completed, everyone was totally dedicated to insuring our belongings were shipped in the most professional manner I can imagine. The driver and his crew, on both ends of the journey, worked very hard to both load and unload in under eight hours. The storage sheds in CA were packed so well there could not have been room for more; lighter boxes were put at the top so as not to be crushed; furniture was placed so as not to cause damage or scratching. All in all, I could not have done a better job of it!
September 16, 2017
Alan & Sara that provided the quote in Massachusetts (MA) were great. The moving team in MA was fantastic. They were professional & very nice. They took pride in what they were doing and packed everything very well. I can't say enough about them and based on that team, my scores would have been higher. The team in Phoenix were the exact opposite. They were not very friendly and stunk the place up with body odor. The team in MA took apart the tower of our desk to prevent damage and said the team in Phoenix would reassemble. They refused, said it would take too long & was not part of their job. They dented a wall bringing furniture in and the response was "oops". They did not unpack the cord for the TV so we needed to purchase another. We think it got thrown away in the TV box. Instead of going through all of the inventory on their own like the did in MA, they made my mom check in all the stuff & when pieces were missing they said stickers fell off. Not a professional crew at all.
Steve & Judy
September 14, 2017
Excellent service on both ends. Boston and San Diego
September 7, 2017
Everything went smoothly. The crew was efficient, courteous, friendly, and hard-working.
August 30, 2017
I spent $3,000. for a crate that was too small for me to take ANY of my furniture. I moved from MA to FL and didn't have one piece of furniture. We could only fit our personal belongings, our bikes and a tv. No room for anything else but as a single parent of two kids, I couldn't afford more than 3k!! I should have rented a UHaul as that would have cost 1500. and I would have furniture. Way too expensive for what I received. The movers were nice and helpful. They were the only part of he experience that was positive. Frustrating.
August 16, 2017
Great experience. The movers in Houston were very friendly and efficient.
July 20, 2017
The process of packing and unpacking was great, however, scheduling for my things to be delivered was difficult
July 7, 2017
I was unaware that the movers would pack up the house to then move our belongings to a warehouse, unload & then have different movers pick up & reload to a new truck.
July 6, 2017
The experience was simple and stress-free. Although the move was expensive, it made my adjustment into my new home all the easier.
July 4, 2017
Everyone I dealt with was professional, respectful, and went above and beyond. I would definitely recommend Mayflower to my friends and family!
May 16, 2017
Movers were on time, polite, careful. Nothing was lost or broken. They worked hard.
May 16, 2017
Overall very pleasant experiences from quoting, packaging, and unload. Also all the correspondences were replied promptly and status was followed up closely.
May 11, 2017
Very attentive throughout. Katie was on top of the move and couldn't have been more helpful and responsive.
Jeff & Susan
May 10, 2017
Move was completed in a timely manner with competent and nice help. Good experience overall.
May 9, 2017
George Rohlfing in particular made assure our move would be a good one.
April 3, 2017
Sara was great personable and professional. The movers Myles and Lee were exceptional. The weather was lousy, raining and cold, they worked their butts off and did not complain once. The driver Huggy was the best, on time, friendly and over the top helpful. After hearing so many bad stories about moving, this was a piece of cake, in large part to the above mentioned people,
March 15, 2017
have used 2 other moving company and was amazed the care mayflower uses
March 7, 2017
My entire experience was great. From the visit for the estimate to the pick up and delivery of my belongings. Everyone was helpful and there were no issues along the way.
March 2, 2017
Our move coordinator provided clear, frequent communication about our move. Additionally, the movers and driver (Mike) took great care with our possessions. Not a single item was harmed in transit. They arrive on time and were extremely professional.
February 13, 2017
The Mayflower team was extraordinary. From the initial estimate throughout the whole move and post delivery Mayflower was responsive, flexible, reliable and professional. My only criticism is with the United portion of the move. Everything Mayflower was responsible for was tracked and logged on an iPad. The United team that drove our household items to Phoenix didn't have a good system for tracking the unloading of the goods at destination. A large, expensive mirror never got off the truck. I was also frustrated that items were transported below the truck and resulted in unnecessary damage. If everything had been scanned as it was loaded in Sherborn and then scanned as it was unloaded in Phoenix we would have had a better delivery. There was obviously a space issue on the truck which is why the driver moved certain items from the main area to below. I wish this had not happened.
January 24, 2017
Service was excellent. Workers were very helpful and respectful.
January 5, 2017
Great experience. Working with Matt was a pleasure.
James & Patty
January 5, 2017
From the outset EVERYONE involved in the process was personable and professional. Despite the fact the quote came in higher than the competition, Patty felt more comfortable with and trusted the salesman more. The fact that he delivered on his promise bore out that decision. Sarah's communications were frequent and helpful. The driver, Huggie, was over the top with his attention to detail, knowledge and helpfulness on both ends of the delivery. After all of the horror stories I heard previous to the move, the fact we experience zero problems made this the easiest part of our move. I want to thank everyone behind the scenes involved with this move as they really helped this to be our Christmas Miracle!
January 3, 2017
There was a few mix up in the items that were suppose to be shipped and the ones I did not want to be shipped.. Several boxes were damaged by water eak in the trucks roof, but the company paid for cleaning which find with me. I would of liked the truck to filled in a curtain order that I had in mind and that didn't happen. Overall the pick up date a delivery went as planned.