Yes, moving can be complicated, but there is no reason to get stressed out. With a little research and planning you can avoid moving scams and eliminate much of the stress associated with a long-distance move. Here are some suggestions to avoid a stressful move:
Reputable moving companies will comply with federal regulation requiring an in-home estimate. A representative will want to visit your home or facility in order to survey your goods and provide an estimate of cost. Be sure to schedule at least two visits so you have confidence in the estimates you receive.
Beware of estimates given over the phone or internet without a visual survey. The way you describe your belongings and the way a moving company views them could differ, leading to changes in pricing. A face-to-face meeting will clarify these points and help to ensure accurate pricing from the beginning.
During the estimate, take time to show the representative every item you wish to have moved. It is easy to overlook items in the basement, attic or in storage. The mover should be asking you probing questions so they can price the job accurately and adequately prepare for the move. You should feel free to ask any questions to assure your confidence in the company.
Inquire about “valuation" options. The valuation option you choose determines the mover’s maximum liability for loss or damage caused by their handling and transportation. The liability of a mover for loss or damage is based upon the mover’s tariffs, as well as federal laws and regulations, and has certain limitations and exclusions.
Did you know that approximately 3,000 Americans are affected by moving fraud every year?
Most often, rogue operations offer low initial estimates, then hold a victim's possessions hostage until they receive additional payments. You can avoid falling victim to scams by looking for the following red flags:
Unfortunately, some consumers will still fall victim to rogue operators this year. Fortunately, there is a service called MoveRescue available to help. Those who feel they may have been scammed should contact MoveRescue at 800-832-1773. Consumers who call this number will talk to a representative who will assess the situation and direct the caller through the appropriate next steps. MoveRescue serves as a central source for consumers who need moving assistance or anti-fraud information.